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Can someone check this HijackThis Log ?

Discussion in 'Malware and Virus Removal Archive' started by rtstanley, 2007/02/06.

  1. 2007/02/06
    rtstanley

    rtstanley Inactive Thread Starter

    Joined:
    2002/04/20
    Messages:
    50
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    Well, I think it's been over a year since I've had any postings in this section. Several days ago, I double-clicked a program that was sitting on my desktop - that I think my kid had placed there - and I believe this program installed some junk. After running this program, each time I boot my machine and login, IE would automatically startup and try to launch a page at http://iesettings update . In the below hijackthis log, I have already checked and gotten rid of the line labelec O4 - HKLM\..\Run: [adstart] "iexplore.exe" "http://iesettingsupdate ". However, I wanted someone on this group to check this log and give me some feedback.

    I'll note also that I've suddenly started having a problem with my machine crashing (which I can reproduce) when using IE and clicking the X/close button (and the machine crashes). Like I said, I can reproduce the crash - I'm not sure at this point where to post that information to try and determine what is going on.

    I have ran Spybot, Adaware, Spyblaster, and a full Norton AV scan.

    Thank you for any feedback you may be able to provide.

    Logfile of HijackThis v1.99.1
    Scan saved at 4:31:35 AM, on 2/6/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.5730.0011)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\savedump.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\System32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
    C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Dell AIO Printer A960\dlbfbmgr.exe
    C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
    C:\WINDOWS\system32\CTHELPER.EXE
    C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
    C:\Program Files\Dell AIO Printer A960\dlbfbmon.exe
    C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Logitech\MouseWare\system\em_exec.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
    C:\Program Files\Dell Support\DSAgnt.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
    C:\WINDOWS\system32\cisvc.exe
    C:\WINDOWS\System32\CTsvcCDA.exe
    C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    C:\WINDOWS\system32\wuauclt.exe
    C:\Documents and Settings\Rick\Desktop\HijackThis.exe
    C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

    http://www.dell4me.com/myway
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

    http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =

    http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

    http://go.microsoft.com/fwlink/?LinkId=69157
    N4 - Mozilla: user_pref( "browser.startup.homepage ", "http://www.nhl.com/ "); (C:\Documents and

    Settings\Rick\Application Data\Mozilla\Profiles\default\pyp1xz48.slt\prefs.js)
    N4 - Mozilla: user_pref( "browser.search.defaultengine ",

    "engine://C%3A%5CPROGRA%7E1%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src "); (C:\Documents

    and Settings\Rick\Application Data\Mozilla\Profiles\default\pyp1xz48.slt\prefs.js)
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program

    Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: HTML Exploits Prevent - {245463AB-6F21-456A-9EB4-FAB802DB8062} -

    C:\WINDOWS\system32\nsr10A.dll
    O2 - BHO: My Global Search Bar BHO - {37B85A21-692B-4205-9CAD-2626E4993404} - C:\Program

    Files\MyGlobalSearch\bar\1.bin\MGSBAR.DLL
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search &

    Destroy\SDHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} -

    C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program

    Files\Java\jre1.5.0_10\bin\ssv.dll
    O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program

    Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet

    Security\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: My Global Search Bar - {37B85A29-692B-4205-9CAD-2626E4993404} - C:\Program

    Files\MyGlobalSearch\bar\1.bin\MGSBAR.DLL
    O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program

    Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton

    Internet Security\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe"

    /r
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
    O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe "
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [Dell AIO Printer A960] "C:\Program Files\Dell AIO Printer A960\dlbfbmgr.exe "
    O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
    O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
    O4 - HKLM\..\Run: [CTDVDDet] C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe "
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe "

    02/06/2007: Note from rtstanley...I ran hijack this and deleted the next line: each
    time I logged into the computer IE launched and tried to launch this. I believe this got
    into my system when I ran a desktop program - that maybe my kid had downloaded.
    O4 - HKLM\..\Run: [adstart] "iexplore.exe" "http://iesettingsupdate "

    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
    O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe"

    AcRdB7_0_9 -reboot 1
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat

    7.0\Reader\reader_sl.exe
    O4 - Global Startup: APC UPS Status.lnk = ?
    O4 - Global Startup: Device Detector 2.lnk = C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel -

    res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

    Files\Java\jre1.5.0_10\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -

    C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -

    C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network

    Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} -

    %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O11 - Options group: [INTERNATIONAL] International*
    O15 - Trusted Zone: http://*.windowsupdate.microsoft.com
    O15 - Trusted Zone: http://*.windowsupdate.com
    O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) -

    http://support.fastaccess.com/sdccommon/download/tgctlcm.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) -

    http://go.microsoft.com/fwlink/?LinkId=39204&clcid=0x409
    O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) -

    https://www-secure.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) -

    http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} -

    https://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab
    O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) -

    http://fdl.msn.com/zone/datafiles/heartbeat.cab
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} -

    C:\WINDOWS\system32\WPDShServiceObj.dll
    O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files\APC\APC

    PowerChute Personal Edition\mainserv.exe
    O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program

    Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common

    Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation

    - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
    O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common

    Files\Symantec Shared\ccProxy.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program

    Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet

    Security\comHost.exe
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd -

    C:\WINDOWS\System32\CTsvcCDA.exe
    O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel

    Application Accelerator\iaantmon.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program

    Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. -

    C:\WINDOWS\system32\LEXBCES.EXE
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation -

    C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program

    Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet

    Security\Norton AntiVirus\SAVScan.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program

    Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common

    Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec

    Shared\CCPD-LC\symlcsvc.exe
     
  2. 2007/02/06
    TeMerc

    TeMerc Inactive Alumni

    Joined:
    2006/05/13
    Messages:
    3,226
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    4
    Hello and welcome 'back' to WindowsBBS Removing Spyware & Viruses forum.
    Did you also search for and delete the file? If not please do so.


    Below you will find my results and recommendations from your HijackThis! log file analysis. Please read ALL instructions carefully BEFORE proceeding.

    Please follow these instructions, exactly, for proper HJT installation. Please place HJT into ITS OWN PERMANANT FOLDER. It must not be installed on the desktop nor in any temp folders.

    You can do this by going to My Computer (Windows key+e) then double click on C: then right click and select New then Folder and name it HJT. Move HijackThis.exe into this folder (C:\HJT\HijackThis.exe). When you run HijackThis.exe from C:\HJT folder and have it "Fixed checked" it will create a backup file of modifications to use if restore is necessary which is easily accessible.


    Access your Add or Remove Programs Control Panel by hitting your [Start] button, select Control Panel and click on Add or Remove Programs. Then find the following programs and click the [Change|Remove] button for each, if they are listed. If they are not, continue with instructions
    MyGlobal Search


    Open Hijackthis, select the [Do a system scan only] button and look over the following entries I have listed, check the boxes [] next to them and press the [Fix Checked] button. When you are doing this, make sure you have No IE windows, nor any other browsers open, including this one. Reboot if I have specified below, and post a fresh HijackThis log.

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157


    O2 - BHO: HTML Exploits Prevent - {245463AB-6F21-456A-9EB4-FAB802DB8062} - C:\WINDOWS\system32\nsr10A.dll

    O2 - BHO: My Global Search Bar BHO - {37B85A21-692B-4205-9CAD-2626E4993404} - C:\Program
    Files\MyGlobalSearch\bar\1.bin\MGSBAR.DLL

    O3 - Toolbar: My Global Search Bar - {37B85A29-692B-4205-9CAD-2626E4993404} - C:\Program
    Files\MyGlobalSearch\bar\1.bin\MGSBAR.DLL


    O4 - HKLM\..\Run: [adstart] "iexplore.exe" "http://iesettingsupdate "

    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k



    Search for, and delete, if found, the following files/folders:
    C:\Program Files\MyGlobalSearch<<<<---this folder

    Reboot post a new HJT log back into this thread please.
     

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  4. 2007/02/06
    rtstanley

    rtstanley Inactive Thread Starter

    Joined:
    2002/04/20
    Messages:
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    Temerc - Thank you for the quick response. I did (most) of what you recommended.

    I'm not sure what file(s) to delete as far as iexplore.exe. I find this in a lot of places. If I could post graphics in this, I would show you a saved screen shot. In any event, I find these files on my system...

    iexplore.exe
    C:\Program Files\Internet Explorer
    C:\WINDOWS\$NtServicePackUninstall$
    C:\WINDOWS\ie7
    C:\WINDOWS\ServicePackFiles\i386

    IEXPLORE.EXE-2D97EBE6.pf
    C:\WINDOWS\Prefetch

    iexplore.exe.mui
    C:\Program Files\Internet Explorer\en-US

    After deleting "My Global Search Bar" from add/remove programs, some of the previous stuff from my previous hijackthis log posting (some that you indicated to check) did not show up when I ran hijackthis.

    These did not show up.......

    O2 - BHO: My Global Search Bar BHO - {37B85A21-692B-4205-9CAD-2626E4993404} - C:\Program
    Files\MyGlobalSearch\bar\1.bin\MGSBAR.DLL

    O3 - Toolbar: My Global Search Bar - {37B85A29-692B-4205-9CAD-2626E4993404} - C:\Program
    Files\MyGlobalSearch\bar\1.bin\MGSBAR.DLL

    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

    And I had already deleted this one......

    O4 - HKLM\..\Run: [adstart] "iexplore.exe" "http://iesettingsupdate "

    Here is my new hijackthis log .......

    Logfile of HijackThis v1.99.1
    Scan saved at 10:13:56 PM, on 2/6/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.5730.0011)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\System32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\WINDOWS\system32\cisvc.exe
    C:\WINDOWS\System32\CTsvcCDA.exe
    C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
    C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Dell AIO Printer A960\dlbfbmgr.exe
    C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
    C:\Program Files\Logitech\MouseWare\system\em_exec.exe
    C:\Program Files\Dell AIO Printer A960\dlbfbmon.exe
    C:\WINDOWS\system32\CTHELPER.EXE
    C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
    C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Dell Support\DSAgnt.exe
    C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
    C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
    C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    C:\HJT\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    N4 - Mozilla: user_pref( "browser.startup.homepage ", "http://www.nhl.com/ "); (C:\Documents and Settings\Rick\Application Data\Mozilla\Profiles\default\pyp1xz48.slt\prefs.js)
    N4 - Mozilla: user_pref( "browser.search.defaultengine ", "engine://C%3A%5CPROGRA%7E1%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src "); (C:\Documents and Settings\Rick\Application Data\Mozilla\Profiles\default\pyp1xz48.slt\prefs.js)
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
    O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
    O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe "
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [Dell AIO Printer A960] "C:\Program Files\Dell AIO Printer A960\dlbfbmgr.exe "
    O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
    O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
    O4 - HKLM\..\Run: [CTDVDDet] C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe "
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe "
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
    O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: APC UPS Status.lnk = ?
    O4 - Global Startup: Device Detector 2.lnk = C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O11 - Options group: [INTERNATIONAL] International*
    O15 - Trusted Zone: http://*.windowsupdate.microsoft.com
    O15 - Trusted Zone: http://*.windowsupdate.com
    O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://support.fastaccess.com/sdccommon/download/tgctlcm.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkId=39204&clcid=0x409
    O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - https://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab
    O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
    O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
    O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
    O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
    O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
     
  5. 2007/02/07
    TeMerc

    TeMerc Inactive Alumni

    Joined:
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    Messages:
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    If that file is a rogue it would be in the system32 folder. But if it didn't come up, likely HJT got it when you fixed the entry. But to double check, please go and manually look in there for me.

    The log looks fine, how is the machine now, still ok?

    Let me know.
     
  6. 2007/02/07
    rtstanley

    rtstanley Inactive Thread Starter

    Joined:
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    Messages:
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    I checked in C:\WINDOWS\SYSTEM32, and the file is not there.

    My machine is OK. It's late (early) right now, so sometime tomorrow I will see if I can still crash windows (which I did two times in a row yesterday with a specific sequence of events). If I can still crash it, maybe there is another section on this website to post for help and suggestions?

    Question for you and this group: Since I have not really had any spyware/adware issues for quite some time, are there any new tools on the web that you recommend? I currently/pretty much use the following frequently: Spybot, Adaware, Spyblaster, and Norton Internet Security. That's it. Anything else out there that's good to run periodically?

    Also, I have not contributed to this site in awhile - and as has been the case over many years, this is a wonderful web site for help. I would like to donate again. How do I do that?

    Will let you know about that crashing tomorrow.

    RTS
     
  7. 2007/02/07
    TeMerc

    TeMerc Inactive Alumni

    Joined:
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    4
    I would add AVG Anti-Spyware as a backup scanner. It will find and remove more than the Spybot and Ad-Aware.

    You can contribute by clicking the 'Become a contributing member link ' below your sig.

    We have a couple of minor things to do then I'd also add what we recommend next for some added security.

    We have 3 more things to do, mostly maintenance and then our recommendations:

    Empty the TIF (Temporary Internet Files)
    Delete all the files in (and any subfolders of) the C:\Windows\Temp folder
    The app below will help with temp files.
    Index.dat Suite

    Also, delete all your cookies, and empty your recycle bin. But remember, by deleting your cookies, you will have to re-enter any passwords and log-in info for any sites you are usually required to do so with.

    This would also be a good time to set a new system restore point for your machine.
    Set New System Restore Point. Do not do this unless there are no other user accounts to be diagnosed.

    Also, as you are an XP user, if there are any other accounts on this machine, they too, must be cleaned with AdAware, Spybot S&D, then HJT. Not all infections are global, nor are all the HJT fixes global. You can post each user account here into this thread, but please, do only one at a time to avoid confusion. It is very rare that anything significant is ever found.

    Here is a link which describes how security apps work with WIN XP machines.
    XP User Accts Security Apps Operation

    To further prevent the installation of ad/mal/spyware, DL the apps below, which are just as good the fight against ad/mal/spyware as AdAware & Spybot S&D:

    SpywareBlaster
    With SpywareBlaster v3.5.1 , just DL, install and check for updates, enable Internet Explorer protection, and your done! I don't recommend using IE restricted sites protection as it's not a very large database. Use IE-SPYADs below.

    To avoid known malware infested sites from loading in IE install IESPY ADS.
    And MVPS Hosts File will accomplish a similar tactic and provide another layer of protection.

    And to prevent unknown applications from being inserted to start up on your machine install WinPatrol v10.0.5.

    Another thing I would suggest, is to install SiteAdvisor. It gives sites a few different 'ratings' and while not fool proof, a good additional layer of information about many sites.

    Links for tutorials for all the apps I mentioned can be found on my site as well.

    Confused about which apps are good or not? Read about Rogue/Approved Anti Security apps

    And just because you have security apps installed, they are useless unless updated regularly. Keep track of updates for ALL your security needs here:
    Calendar of Updates

    Subscribe to update alerts for all the above security apps here.

    You can also see my own ongoing security testing with all the above apps proving how securely you can safe with them installed.
    TeMerc Test Box Forum

    Happy surfing!!
    Tom :D
     

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