STOP error when shutting down

When shutting down my computer, after seeing "Please Wait .... Windows is shutting down" goes away, I just see a blue window/screen. After about 5-10 minutes, I see the following message: "STOP: C000021a {Fatal System Error} The Windows Logon Process system process terminated unexpectedly with a status of 0XC0000005 (0X00000000 0X00000000). The system has been shutdown ". I then just power it off by holding the down the power button.

I have searched on this error and have come across it many times, but it mostly deals when someone is trying to logon. I have run Ad-Aware SE, Spybot - Search & Destroy & CCleaner. Right before I first started seeing this, I remember IE acting kind of strange. When I would click on the drop down box in the Address field, it would hang for a few seconds then continue. I recall experiencing this same thing a while back & I think I ended up changing the permissions of a security file somewhere. But I can't remember what file/folder or where. Does this sound familiar with anyone?

Dell Latitude D600
XP SP2
IE 6.0.2900.2180 SP2

Thanks in advance,
Mike

 

Hi, mstritt. Welcome to Windows BBS!

Please carefully follow the instructions in this link and post your DebugWiz-generated dump data here in this thread. That might give us enough information to help you solve your "Blue Screen of Death" (BSOD) issue.