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Dump Data - Random Crashes

Discussion in 'Windows XP' started by Tide, 2007/01/02.

  1. 2007/01/02
    Tide

    Tide Inactive Thread Starter

    Joined:
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    I have a problem with random reboots. I have experienced this problem for a long time and have tried many things. The computer is a P4 2.53 533 FSB with a gig of ram. I have run Memtest86 and received no errors. I have 3 different dumps I can post. Here is the first.

    Debugging Details:
    ------------------

    NOTE: This is a hardware error. This error was reported by the CPU
    via Interrupt 18. This analysis will provide more information about
    the specific error. Please contact the manufacturer for additional
    information about this error and troubleshooting assistance.

    This error is documented in the following publication:

    - IA-32 Intel(r) Architecture Software Developer's Manual
    Volume 3: System Programming Guide

    Bit Mask:

    MA Model Specific MCA
    O ID Other Information Error Code Error Code
    VV SDP ___________|____________ _______|_______ _______|______
    AEUECRC| | | |
    LRCNVVC| | | |
    ^^^^^^^| | | |
    6 5 4 3 2 1
    3210987654321098765432109876543210987654321098765432109876543210
    ----------------------------------------------------------------
    1100110000000000000000001111111100100000000001000000000110001001


    VAL - MCi_STATUS register is valid
    Indicates that the information contained within the IA32_MCi_STATUS
    register is valid. When this flag is set, the processor follows the
    rules given for the OVER flag in the IA32_MCi_STATUS register when
    overwriting previously valid entries. The processor sets the VAL
    flag and software is responsible for clearing it.

    OVER - Error Overflow
    Indicates that a machine check error occurred while the results of a
    previous error were still in the error-reporting register bank (that
    is, the VAL bit was already set in the IA32_MCi_STATUS register).
    the processor sets the OVER flag and software is responsible for
    clearing it. Enabled errors are written over disabled errors, and
    uncorrected errors are written over corrected errors. Uncorrected
    errors are not written over previous valid uncorrected errors.

    MISCV - IA32_MCi_MISC Register Valid
    Indicates that the IA32_MCi_MISC register contains additional
    information regarding the error. When clear, this flag indicates
    that the IA32_MCi_MISC register is either not implemented or does
    not contain additional information regarding the error.

    ADDRV - IA32_MCi_ADDR register valid
    Indicates that the IA32_MCi_ADDR register contains the address where
    the error occurred.

    MEMHIRERR - Memory Hierarchy Error {TT}CACHE{LL}_{RRRR}_ERR
    These errors match the format 0000 0001 RRRR TTLL



    Concatenated Error Code:
    --------------------------
    _VAL_OVER_MISCV_ADDRV_MEMHIRERR_89

    This error code can be reported back to the manufacturer.
    They may be able to provide additional information based upon
    this error. All questions regarding STOP 0x9C should be
    directed to the hardware manufacturer.

    BUGCHECK_STR: 0x9C_IA32_GenuineIntel

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: DRIVER_FAULT

    PROCESS_NAME: firefox.exe

    LAST_CONTROL_TRANSFER: from 806f18df to 8053331e

    STACK_TEXT:
    8054d348 806f18df 0000009c 00000000 8054d370 nt!KeBugCheckEx+0x1b
    8054d474 806ecc2e 80042000 00000000 00000000 hal!HalpMcaExceptionHandler+0xdd
    8054d474 00000000 80042000 00000000 00000000 hal!HalpMcaExceptionHandlerWrapper+0x46


    STACK_COMMAND: kb

    SYMBOL_NAME: ANALYSIS_INCONCLUSIVE

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: Unknown_Module

    IMAGE_NAME: Unknown_Image

    DEBUG_FLR_IMAGE_TIMESTAMP: 0

    FAILURE_BUCKET_ID: 0x9C_IA32_GenuineIntel_ANALYSIS_INCONCLUSIVE

    BUCKET_ID: 0x9C_IA32_GenuineIntel_ANALYSIS_INCONCLUSIVE

    Followup: MachineOwner
    ---------

    eax=ffdff13c ebx=8054d370 ecx=00000000 edx=00000000 esi=20040189 edi=cc0000ff
    eip=8053331e esp=8054d330 ebp=8054d348 iopl=0 nv up di ng nz na pe nc
    cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00000086
    nt!KeBugCheckEx+0x1b:
    8053331e 5d pop ebp
    ChildEBP RetAddr Args to Child
    8054d348 806f18df 0000009c 00000000 8054d370 nt!KeBugCheckEx+0x1b (FPO: [Non-Fpo])
    8054d474 806ecc2e 80042000 00000000 00000000 hal!HalpMcaExceptionHandler+0xdd (FPO: [Non-Fpo])
    8054d474 00000000 80042000 00000000 00000000 hal!HalpMcaExceptionHandlerWrapper+0x46 (FPO: TSS f10f10:0)
    start end module name
    804d7000 806eb100 nt ntoskrnl.exe Tue Mar 01 19:59:37 2005 (42250FF9)
    806ec000 8070c380 hal halaacpi.dll Wed Aug 04 01:59:05 2004 (41107B29)
    bf800000 bf9c1180 win32k win32k.sys Wed Oct 05 20:05:44 2005 (43446A58)
    bf9c2000 bf9d3580 dxg dxg.sys Wed Aug 04 02:00:51 2004 (41107B93)
    bf9d4000 bfa18000 ati2dvag ati2dvag.dll Tue Nov 21 22:25:23 2006 (4563C323)
    bfa18000 bfa60000 ati2cqag ati2cqag.dll Tue Nov 21 21:51:49 2006 (4563BB45)
    bfa60000 bfaa5000 atikvmag atikvmag.dll Tue Nov 21 21:57:31 2006 (4563BC9B)
    bfaa5000 bfd0dde0 ati3duag ati3duag.dll Tue Nov 21 22:12:26 2006 (4563C01A)
    bfd0e000 bfe181e0 ativvaxx ativvaxx.dll Tue Nov 21 22:08:16 2006 (4563BF20)
    eeb39000 eeb63180 kmixer kmixer.sys Wed Jun 14 04:47:45 2006 (448FCD31)
    eef9c000 eefbe080 RDPWD RDPWD.SYS Thu Jun 09 19:52:39 2005 (42A8D647)
    ef00f000 ef04f280 HTTP HTTP.sys Thu Mar 16 19:33:09 2006 (441A03C5)
    ef2fe000 ef312400 wdmaud wdmaud.sys Wed Jun 14 05:00:44 2006 (448FD03C)
    ef56b000 ef5bc480 srv srv.sys Mon Aug 14 06:34:39 2006 (44E051BF)
    ef5d1000 ef5d4ae0 aswRdr aswRdr.SYS Mon Sep 25 11:39:25 2006 (4517F82D)
    ef685000 ef69a580 aswMon2 aswMon2.SYS Fri Sep 08 13:28:09 2006 (4501A829)
    ef6c3000 ef6ef400 mrxdav mrxdav.sys Wed Aug 04 02:00:49 2004 (41107B91)
    ef710000 ef71ed80 sysaudio sysaudio.sys Wed Aug 04 02:15:54 2004 (41107F1A)
    ef9d4000 ef9d7280 ndisuio ndisuio.sys Wed Aug 04 02:03:10 2004 (41107C1E)
    efb00000 efb29380 atinavt2 atinavt2.sys Tue Sep 05 21:26:57 2006 (44FE23E1)
    efb2a000 efb41480 dump_atapi dump_atapi.sys Wed Aug 04 01:59:41 2004 (41107B4D)
    efb6a000 efbd8a00 mrxsmb mrxsmb.sys Fri May 05 05:41:42 2006 (445B1DD6)
    efbd9000 efc03a00 rdbss rdbss.sys Fri May 05 05:47:55 2006 (445B1F4B)
    efc04000 efc25d00 afd afd.sys Wed Aug 04 02:14:13 2004 (41107EB5)
    efc26000 efc4dc00 netbt netbt.sys Wed Aug 04 02:14:36 2004 (41107ECC)
    efc4e000 efc6ef00 ipnat ipnat.sys Wed Sep 29 18:28:36 2004 (415B3714)
    efc6f000 efcc6d80 tcpip tcpip.sys Thu Apr 20 07:51:47 2006 (444775D3)
    efcc7000 efcd9400 ipsec ipsec.sys Wed Aug 04 02:14:27 2004 (41107EC3)
    f7dda000 f7ddce00 BdaSup BdaSup.SYS Wed Aug 04 02:10:11 2004 (41107DC3)
    f7de2000 f7e046c0 ATIRWVD ATIRWVD.SYS Mon Dec 15 06:27:40 2003 (3FDD9AAC)
    f7e05000 f7e38200 update update.sys Wed Aug 04 01:58:32 2004 (41107B08)
    f7e3d000 f7e3f900 Dxapi Dxapi.sys Fri Aug 17 16:53:19 2001 (3B7D843F)
    f7e61000 f7e91100 rdpdr rdpdr.sys Wed Aug 04 02:01:10 2004 (41107BA6)
    f7e92000 f7ea2e00 psched psched.sys Wed Aug 04 02:04:16 2004 (41107C60)
    f7ea3000 f7eb9680 ndiswan ndiswan.sys Wed Aug 04 02:14:30 2004 (41107EC6)
    f7eba000 f7edd980 portcls portcls.sys Wed Aug 04 02:15:47 2004 (41107F13)
    f7ede000 f7f38580 viaudios viaudios.sys Wed Feb 26 01:24:22 2003 (3E5C5D96)
    f7f39000 f7f5b680 ks ks.sys Wed Aug 04 02:15:20 2004 (41107EF8)
    f7f5c000 f7f7ee80 USBPORT USBPORT.SYS Wed Aug 04 02:08:34 2004 (41107D62)
    f7f7f000 f7f92780 VIDEOPRT VIDEOPRT.SYS Wed Aug 04 02:07:04 2004 (41107D08)
    f7f93000 f8259000 ati2mtag ati2mtag.sys Tue Nov 21 22:25:07 2006 (4563C313)
    f826d000 f826f280 rasacd rasacd.sys Fri Aug 17 16:55:39 2001 (3B7D84CB)
    f82a5000 f82a8c80 mssmbios mssmbios.sys Wed Aug 04 02:07:47 2004 (41107D33)
    f82c1000 f82c4b00 usbscan usbscan.sys Wed Aug 04 01:58:44 2004 (41107B14)
    f82c9000 f82cb580 ndistapi ndistapi.sys Fri Aug 17 16:55:29 2001 (3B7D84C1)
    f8341000 f835b580 Mup Mup.sys Wed Aug 04 02:15:20 2004 (41107EF8)
    f835c000 f83745c0 snapman snapman.sys Thu Mar 30 07:03:12 2006 (442BC900)
    f8375000 f83a1a80 NDIS NDIS.sys Wed Aug 04 02:14:27 2004 (41107EC3)
    f83a2000 f842e480 Ntfs Ntfs.sys Wed Aug 04 02:15:06 2004 (41107EEA)
    f842f000 f8445780 KSecDD KSecDD.sys Wed Aug 04 01:59:45 2004 (41107B51)
    f8446000 f8457f00 sr sr.sys Wed Aug 04 02:06:22 2004 (41107CDE)
    f8458000 f8477780 fltMgr fltMgr.sys Mon Aug 21 05:14:57 2006 (44E97991)
    f8478000 f848f480 atapi atapi.sys Wed Aug 04 01:59:41 2004 (41107B4D)
    f8490000 f84b5700 dmio dmio.sys Wed Aug 04 02:07:13 2004 (41107D11)
    f84b6000 f84d4880 ftdisk ftdisk.sys Fri Aug 17 16:52:41 2001 (3B7D8419)
    f84d5000 f84e5a80 pci pci.sys Wed Aug 04 02:07:45 2004 (41107D31)
    f84e6000 f8513d80 ACPI ACPI.sys Wed Aug 04 02:07:35 2004 (41107D27)
    f8535000 f853dc00 isapnp isapnp.sys Fri Aug 17 16:58:01 2001 (3B7D8559)
    f8545000 f854f500 MountMgr MountMgr.sys Wed Aug 04 01:58:29 2004 (41107B05)
    f8555000 f8561c80 VolSnap VolSnap.sys Wed Aug 04 02:00:14 2004 (41107B6E)
    f8565000 f856de00 disk disk.sys Wed Aug 04 01:59:53 2004 (41107B59)
    f8575000 f8581200 CLASSPNP CLASSPNP.SYS Wed Aug 04 02:14:26 2004 (41107EC2)
    f85a5000 f85add00 intelppm intelppm.sys Wed Aug 04 01:59:19 2004 (41107B37)
    f85b5000 f85c1180 cdrom cdrom.sys Wed Aug 04 01:59:52 2004 (41107B58)
    f85c5000 f85d3080 redbook redbook.sys Wed Aug 04 01:59:34 2004 (41107B46)
    f85d5000 f85e3b80 drmk drmk.sys Wed Aug 04 02:07:54 2004 (41107D3A)
    f85e5000 f85ef600 fetnd5bv fetnd5bv.sys Thu Dec 16 00:36:28 2004 (41C11EDC)
    f85f5000 f8601e00 i8042prt i8042prt.sys Wed Aug 04 02:14:36 2004 (41107ECC)
    f8605000 f8611880 rasl2tp rasl2tp.sys Wed Aug 04 02:14:21 2004 (41107EBD)
    f8615000 f861f200 raspppoe raspppoe.sys Wed Aug 04 02:05:06 2004 (41107C92)
    f8625000 f8630d00 raspptp raspptp.sys Wed Aug 04 02:14:26 2004 (41107EC2)
    f8635000 f863d900 msgpc msgpc.sys Wed Aug 04 02:04:11 2004 (41107C5B)
    f8645000 f864ef00 termdd termdd.sys Wed Aug 04 01:58:52 2004 (41107B1C)
    f8655000 f865e480 NDProxy NDProxy.SYS Fri Aug 17 16:55:30 2001 (3B7D84C2)
    f8685000 f8693100 usbhub usbhub.sys Wed Aug 04 02:08:40 2004 (41107D68)
    f86a5000 f86ad360 aswTdi aswTdi.SYS Mon Sep 25 11:39:01 2006 (4517F815)
    f86b5000 f86bd700 wanarp wanarp.sys Wed Aug 04 02:04:57 2004 (41107C89)
    f86c5000 f86cd700 netbios netbios.sys Wed Aug 04 02:03:19 2004 (41107C27)
    f86e5000 f86ed880 Fips Fips.SYS Fri Aug 17 21:31:49 2001 (3B7DC585)
    f8715000 f8724900 Cdfs Cdfs.SYS Wed Aug 04 02:14:09 2004 (41107EB1)
    f87b5000 f87bb200 PCIIDEX PCIIDEX.SYS Wed Aug 04 01:59:40 2004 (41107B4C)
    f87bd000 f87c1900 PartMgr PartMgr.sys Fri Aug 17 21:32:23 2001 (3B7DC5A7)
    f87c5000 f87cbd00 viaagp1 viaagp1.sys Wed Jul 02 06:08:01 2003 (3F02AF01)
    f87dd000 f87e2000 usbuhci usbuhci.sys Wed Aug 04 02:08:34 2004 (41107D62)
    f87ed000 f87f1a80 usbehci usbehci.sys Mon Apr 01 17:42:09 2002 (3CA8E241)
    f8815000 f8816000 fdc fdc.sys unavailable (00000000)
    f881d000 f8822a00 mouclass mouclass.sys Wed Aug 04 01:58:32 2004 (41107B08)
    f8825000 f882b000 kbdclass kbdclass.sys Wed Aug 04 01:58:32 2004 (41107B08)
    f8845000 f8849880 TDI TDI.SYS Wed Aug 04 02:07:47 2004 (41107D33)
    f8855000 f8859580 ptilink ptilink.sys Fri Aug 17 16:49:53 2001 (3B7D8371)
    f8865000 f8869080 raspti raspti.sys Fri Aug 17 16:55:32 2001 (3B7D84C4)
    f887d000 f8882000 flpydisk flpydisk.sys Wed Aug 04 01:59:24 2004 (41107B3C)
    f8895000 f889a200 vga vga.sys Wed Aug 04 02:07:06 2004 (41107D0A)
    f88a5000 f88a9a80 Msfs Msfs.SYS Wed Aug 04 02:00:37 2004 (41107B85)
    f88b5000 f88bc880 Npfs Npfs.SYS Wed Aug 04 02:00:38 2004 (41107B86)
    f88d5000 f88dab00 Aavmker4 Aavmker4.SYS Mon Sep 25 11:37:48 2006 (4517F7CC)
    f88e5000 f88e9880 x10ufx2 x10ufx2.sys Wed Mar 02 17:26:00 2005 (42263D78)
    f88f5000 f88fb500 usbprint usbprint.sys Wed Aug 04 02:01:23 2004 (41107BB3)
    f891d000 f8921500 watchdog watchdog.sys Wed Aug 04 02:07:32 2004 (41107D24)
    f8925000 f892a500 TDTCP TDTCP.SYS Wed Aug 04 01:58:52 2004 (41107B1C)
    f8945000 f8948000 BOOTVID BOOTVID.dll Fri Aug 17 16:49:09 2001 (3B7D8345)
    f8a35000 f8a36b80 kdcom kdcom.dll Fri Aug 17 16:49:10 2001 (3B7D8346)
    f8a37000 f8a38100 WMILIB WMILIB.SYS Fri Aug 17 17:07:23 2001 (3B7D878B)
    f8a39000 f8a3a500 viaide viaide.sys Wed Aug 04 01:59:42 2004 (41107B4E)
    f8a3b000 f8a3c700 dmload dmload.sys Fri Aug 17 16:58:15 2001 (3B7D8567)
    f8a3d000 f8a3e480 speedfan speedfan.sys Sun Sep 24 09:28:47 2006 (4516880F)
    f8a45000 f8a46100 swenum swenum.sys Wed Aug 04 01:58:41 2004 (41107B11)
    f8a4b000 f8a4c280 USBD USBD.SYS Fri Aug 17 17:02:58 2001 (3B7D8682)
    f8a4f000 f8a50f00 Fs_Rec Fs_Rec.SYS Fri Aug 17 16:49:37 2001 (3B7D8361)
    f8a53000 f8a54080 Beep Beep.SYS Fri Aug 17 16:47:33 2001 (3B7D82E5)
    f8a57000 f8a58080 mnmdd mnmdd.SYS Fri Aug 17 16:57:28 2001 (3B7D8538)
    f8a5b000 f8a5c080 RDPCDD RDPCDD.sys Fri Aug 17 16:46:56 2001 (3B7D82C0)
    f8a63000 f8a64100 dump_WMILIB dump_WMILIB.SYS Fri Aug 17 17:07:23 2001 (3B7D878B)
    f8afd000 f8afd680 giveio giveio.sys Wed Apr 03 21:33:25 1996 (316334F5)
    f8b31000 f8b31c00 audstub audstub.sys Fri Aug 17 16:59:40 2001 (3B7D85BC)
    f8b71000 f8b71b80 Null Null.SYS Fri Aug 17 16:47:39 2001 (3B7D82EB)
    f8bae000 f8baed00 dxgthk dxgthk.sys Fri Aug 17 16:53:12 2001 (3B7D8438)

    Unloaded modules:
    eeb39000 eeb64000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    ef1e8000 ef213000 kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    f8c2d000 f8c2e000 drmkaud.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    f7d5a000 f7d67000 DMusic.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    efa38000 efa46000 swmidi.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    ef23b000 ef25e000 aec.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    f8a81000 f8a83000 splitter.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    ef860000 ef870000 Serial.SYS
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    ef687000 ef69b000 Parport.SYS
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    f86d5000 f86e0000 imapi.sys
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    f888d000 f8892000 Cdaudio.SYS
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    f8275000 f8278000 Sfloppy.SYS
    Timestamp: unavailable (00000000)
    Checksum: 00000000
    Closing open log file c:\debuglog.txt
     
    Tide,
    #1
  2. 2007/01/02
    Bill Castner

    Bill Castner Inactive

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  3. to hide this advert.

  4. 2007/01/02
    cpc2004

    cpc2004 Inactive

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    Hi,

    You does not post the bugcheck parameter of Bugcheck code 9c. The BP4 is 20040189 and the problem is related L1 cache memory error. Probably the culprit is CPU. Refer the following problem

    http://www.ocforums.com/showthread.php?t=236859

     
  5. 2007/01/02
    Bill Castner

    Bill Castner Inactive

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    cpc2004 is correct that we do not have the entire error.

    But the log identifies in the debug portion:

    8054d474 806ecc2e 80042000 00000000 00000000 hal!HalpMcaExceptionHandler+0xdd (FPO: [Non-Fpo])
    8054d474 00000000 80042000 00000000 00000000 hal!HalpMcaExceptionHandlerWrapper+0x46 (FPO: TSS f10f10:0)

    As I linked above, BenMcDonald from MSFT wrote:
    Which translated means: I hope you are still under Warranty.
     
  6. 2007/01/03
    Tide

    Tide Inactive Thread Starter

    Joined:
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    Status

    Unfortunately, I have had this system for a long time. I just did not know enough about computers to get to this point until now. I think it is the CPU as well. Thanks for your help.
     
    Tide,
    #5

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