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Hijack log

Discussion in 'Malware and Virus Removal Archive' started by sirhornet, 2006/12/31.

  1. 2006/12/31
    sirhornet

    sirhornet Inactive Thread Starter

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    My computer tells me that access to my CDRom and floppy has been prohibited by the administrator (i.e. me) I have run spybot and hijack. Here is the log

    Logfile of HijackThis v1.99.1
    Scan saved at 10:18:52, on 31/12/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.5730.0011)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\Acer\LANScope Agent\awServ.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
    C:\WINDOWS\system32\HPZipm12.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\BT Home Hub\Help\bin\mpbtn.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    C:\PROGRA~1\Yahoo!\browser\ycommon.exe
    C:\Program Files\Yahoo!\browser\ybrwicon.exe
    C:\Program Files\Yahoo!\browser\ybrowser.exe
    C:\Antispyware\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://global.acer.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/...b/*http://uk.docs.yahoo.com/info/bt_side.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://global.acer.com/
    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
    O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
    O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O4 - HKLM\..\Run: [LaunchApp] Alaunch
    O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
    O4 - HKLM\..\Run: [ntiMUI] c:\Program Files\NewTech Infosystems\NTI CD & DVD-Maker 7\ntiMUI.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe "
    O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
    O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
    O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
    O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
    O4 - HKLM\..\Run: [Acer Empowering Technology Monitor] C:\WINDOWS\system32\SysMonitor.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe "
    O4 - HKLM\..\Run: [AdminWorks Tray] "C:\Acer\LANScope Agent\awtray.exe "
    O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\BTHOME~1\Help\SMARTB~1\BTHelpNotifier.exe
    O4 - HKLM\..\Run: [btbb_wcm_McciTrayApp] C:\Program Files\btbb_wcm\McciTrayApp.exe
    O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe "
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - Global Startup: Acer Empowering Technology.lnk = ?
    O4 - Global Startup: Acer WLAN 11g USB Dongle.lnk = C:\Program Files\Acer WLAN 11g USB Dongle\ZDWlan.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: BT Broadband Desktop Help.lnk = C:\Program Files\BT Home Hub\Help\bin\matcli.exe
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O9 - Extra button: BT Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O11 - Options group: [INTERNATIONAL] International*
    O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by109w.bay109.mail.live.com/mail/resources/MsnPUpld.cab
    O16 - DPF: {8C652F68-02DD-4524-AA60-D40527C818EF} (KALaunch Class) - https://kaleidos.rm.com/studentsite/KAUtil.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
    O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O23 - Service: Memory Check Service (AcerMemUsageCheckService) - Acer Inc. - C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: AdminWorks Agent X6 (AWService) - OSA Technologies Inc., An Avocent Company - C:\Acer\LANScope Agent\awServ.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
    O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE
     
  2. 2006/12/31
    TeMerc

    TeMerc Inactive Alumni

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    Hi sirhornet and welcome to the forum.

    No signs of malware on the system in HJT log.

    I just read over your other thread. I was wondering if you have tried any other accounts on the system, and if they also do not allow access to these devices? What about the admin account? Is it possible someone else in the home changed a setting that you're unaware of?

    The symptom of these being restricted is somewhat of an old virus type of symptom. These days malware writers don't care if you can access those devices as long as the infection stays on the machine. And while access to them could be used for removal, it's just very rare that it happens these days.

    Let us know about the other things I mentioned.
     

  3. to hide this advert.

  4. 2006/12/31
    Bill Castner

    Bill Castner Inactive

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    Start, Run, MSCONFIG

    Click the Startup tab
    Uncheck the entry similar to this:
    O4 - HKLM\..\Run: [ntiMUI] c:\Program Files\NewTech Infosystems\NTI CD & DVD-Maker 7\ntiMUI.exe

    Reboot. Is the problem still there?

    If so, go back into MSCONFIG.
    Checkmark the unchecked entry from earlier.
    Uncheck the entry similar to:
    O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe "

    Reboot.

    Is the problem still there?

    In both cases tell me if the icon disappears when the entry is unchecked.
     
  5. 2006/12/31
    sirhornet

    sirhornet Inactive Thread Starter

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    Thanks for the suggestions, but still no change. All accounts are blocked from the disc drives.

    Any further suggestions would be greatly appreciated.
     
  6. 2006/12/31
    Bill Castner

    Bill Castner Inactive

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    Blocked from all disk drives?
    Where is the icon you mentioned located, on the notification tray or in My Computer?
     
  7. 2006/12/31
    sirhornet

    sirhornet Inactive Thread Starter

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    Sorry, I should have said that all accounts are blocked from the CD Rom (E:) and floppy (A:) drives. The icons are "my computer" for them are covered by the red circle.
     
  8. 2006/12/31
    Bill Castner

    Bill Castner Inactive

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    Prevent filter issues:
    Use the Guided Help available: http://support.microsoft.com/kb/314060

    Set permission states for cd rom and floppy:

    Copy/paste the below into notepad. Save as, C:\fix_cd.cmd Do not let notepad save this as fix_cd.cmd.txt (Check with Windows Explorer and rename if necessary) :
    Now Start, Run, c:\fix_cd.cmd
    Reboot
     
    Last edited: 2007/01/01
  9. 2007/01/01
    sirhornet

    sirhornet Inactive Thread Starter

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    Thanks for all the time and trouble you have taken so far, I did what you said and got this:

    C:\>ECHO Y | CACLS c:\windows\system32\cdrom.sys /E /C /G "Users ":F
    The system cannot find the file specified.

    C:\>sc configure Cdrom start= 1
    *** Unrecognized Command ***
    DESCRIPTION:
    SC is a command line program used for communicating with the
    NT Service Controller and services.
    USAGE:
    sc <server> [command] [service name] <option1> <option2>...

    The option <server> has the form "\\ServerName "
    Further help on commands can be obtained by typing: "sc [command] "
    Commands:
    query-----------Queries the status for a service, or
    enumerates the status for types of services.
    queryex---------Queries the extended status for a service, or
    enumerates the status for types of services.
    start-----------Starts a service.
    pause-----------Sends a PAUSE control request to a service.
    interrogate-----Sends an INTERROGATE control request to a service.
    continue--------Sends a CONTINUE control request to a service.
    stop------------Sends a STOP request to a service.
    config----------Changes the configuration of a service (persistant).
    description-----Changes the description of a service.
    failure---------Changes the actions taken by a service upon failure.
    qc--------------Queries the configuration information for a service.
    qdescription----Queries the description for a service.
    qfailure--------Queries the actions taken by a service upon failure.
    delete----------Deletes a service (from the registry).
    create----------Creates a service. (adds it to the registry).
    control---------Sends a control to a service.
    sdshow----------Displays a service's security descriptor.
    sdset-----------Sets a service's security descriptor.
    GetDisplayName--Gets the DisplayName for a service.
    GetKeyName------Gets the ServiceKeyName for a service.
    EnumDepend------Enumerates Service Dependencies.

    The following commands don't require a service name:
    sc <server> <command> <option>
    boot------------(ok | bad) Indicates whether the last boot should
    be saved as the last-known-good boot configuration
    Lock------------Locks the Service Database
    QueryLock-------Queries the LockStatus for the SCManager Database
    EXAMPLE:
    sc start MyService

    Would you like to see help for the QUERY and QUERYEX commands? [ y | n ]: y
    QUERY and QUERYEX OPTIONS :
    If the query command is followed by a service name, the status
    for that service is returned. Further options do not apply in
    this case. If the query command is followed by nothing or one of
    the options listed below, the services are enumerated.
    type= Type of services to enumerate (driver, service, all)
    (default = service)
    state= State of services to enumerate (inactive, all)
    (default = active)
    bufsize= The size (in bytes) of the enumeration buffer
    (default = 4096)
    ri= The resume index number at which to begin the enumeration
    (default = 0)
    group= Service group to enumerate
    (default = all groups)
    SYNTAX EXAMPLES
    sc query - Enumerates status for active services & drivers
    sc query messenger - Displays status for the messenger service
    sc queryex messenger - Displays extended status for the messenger service
    sc query type= driver - Enumerates only active drivers
    sc query type= service - Enumerates only Win32 services
    sc query state= all - Enumerates all services & drivers
    sc query bufsize= 50 - Enumerates with a 50 byte buffer.
    sc query ri= 14 - Enumerates with resume index = 14
    sc queryex group= " " - Enumerates active services not in a group
    sc query type= service type= interact - Enumerates all interactive services
    sc query type= driver group= NDIS - Enumerates all NDIS drivers


    C:\>sc configure Flpydisk start= 1
    *** Unrecognized Command ***
    DESCRIPTION:
    SC is a command line program used for communicating with the
    NT Service Controller and services.
    USAGE:
    sc <server> [command] [service name] <option1> <option2>...

    The option <server> has the form "\\ServerName "
    Further help on commands can be obtained by typing: "sc [command] "
    Commands:
    query-----------Queries the status for a service, or
    enumerates the status for types of services.
    queryex---------Queries the extended status for a service, or
    enumerates the status for types of services.
    start-----------Starts a service.
    pause-----------Sends a PAUSE control request to a service.
    interrogate-----Sends an INTERROGATE control request to a service.
    continue--------Sends a CONTINUE control request to a service.
    stop------------Sends a STOP request to a service.
    config----------Changes the configuration of a service (persistant).
    description-----Changes the description of a service.
    failure---------Changes the actions taken by a service upon failure.
    qc--------------Queries the configuration information for a service.
    qdescription----Queries the description for a service.
    qfailure--------Queries the actions taken by a service upon failure.
    delete----------Deletes a service (from the registry).
    create----------Creates a service. (adds it to the registry).
    control---------Sends a control to a service.
    sdshow----------Displays a service's security descriptor.
    sdset-----------Sets a service's security descriptor.
    GetDisplayName--Gets the DisplayName for a service.
    GetKeyName------Gets the ServiceKeyName for a service.
    EnumDepend------Enumerates Service Dependencies.

    The following commands don't require a service name:
    sc <server> <command> <option>
    boot------------(ok | bad) Indicates whether the last boot should
    be saved as the last-known-good boot configuration
    Lock------------Locks the Service Database
    QueryLock-------Queries the LockStatus for the SCManager Database
    EXAMPLE:
    sc start MyService

    Would you like to see help for the QUERY and QUERYEX commands? [ y | n ]:
     
  10. 2007/01/01
    Bill Castner

    Bill Castner Inactive

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    I wrote earlier:

    ECHO Y| CACLS .............. and not,
    ECHO Y | CACLS .............

    The spacing is important when you use Pipe | redirection.

    So do this.

    Start, Run, CMD

    CACLS c:\windows\system32\cdrom.sys /E /C /G "Users ":F

    If it prompts you to okay the change, answer Y

    regedit

    Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services

    Look for the Entry: CdRom, and click it.
    Check the value for the entry "Start ". It should be a Double Word entry with a set value of 00000001. If it is not 1, right click, Modify, and enter 1

    Repeat for the entry Flpydisk
    Check the "Start" entry and make sure it too is set to 1.

    Exit regedit.

    Reboot and test.

    Please advise if you receive an error running the CACLS command.
     
  11. 2007/01/01
    sirhornet

    sirhornet Inactive Thread Starter

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    Thanks Bill, but still no change. When I looked at task manager when the warning comes up that access is restricted, it lonks to a process called awtray.exe Is this significant?
     
  12. 2007/01/01
    Bill Castner

    Bill Castner Inactive

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    Sure is.

    And thank you for the information.

    Control Panel, Folder Options, View
    Click the radio button to 'Show hidden files and folders'
    Uncheckmark the entry to 'hide protected operating system files'

    Start, Search, awtray.exe

    When you get a hit, right click the entry, Properties, Version tab.
    Look through and see if you can find legitimate company information.

    Eg:
    OSA Technologies, An Avocent Company
    Legal Copyright Copyright (c) 2001-2005 OSA Technologies. All Rights Reserved.
     
  13. 2007/01/02
    sirhornet

    sirhornet Inactive Thread Starter

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    Thanks when I did the search I found two items:
    AW Tray which is at C:\acer\LANScopeagent and is a an application of size 1271 KB
    This file is by OSA Technologies Inc., An Avocent Company

    The other file
    awtray.exe-00EE4CC0 a pf file of 20KB located at C:\WINDOWS\Preftech
    This one has no "Version" tab.

    Thanks once again for your help.
     
  14. 2007/01/02
    Bill Castner

    Bill Castner Inactive

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    That would be normal, and thank you for checking.
    At least it is not malware.

    Use HijackThis and remove these entries:
    O4 - HKLM\..\Run: [Acer Empowering Technology Monitor] C:\WINDOWS\system32\SysMonitor.exe
    O4 - HKLM\..\Run: [AdminWorks Tray] "C:\Acer\LANScope Agent\awtray.exe "

    Reboot and test.

    (HijackThis makes a backup, so we can easily restore if this proves a dead end).
     
    Last edited: 2007/01/02
  15. 2007/01/02
    sirhornet

    sirhornet Inactive Thread Starter

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    Thanks for this one, alas no progress
     
  16. 2007/01/02
    Bill Castner

    Bill Castner Inactive

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    Could you Start, Run, cmd
    cacls %windir%\system32\drivers\cdrom.sys

    And tell me what it says.

    But I have another chore for you as well. Copy/paste the below into a new Notepad session:
    Code:
    Windows Registry Editor Version 5.00
    
    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
     "NoDrives "=dword:00000000
     "NoViewOnDrive "=dword:00000000
    
    
    Be sure to leave at least one empty line at the end of the notepad file.


    Do a File, Save as, c:\fix_cd.reg
    Exit Notepad.

    Check with Windows Explorer that the file was save as C:\fix_cd.reg and not C:\fix_cd.reg.txt If it was saved with a .txt extension, highlight the file and hit F2. Rename the file.

    Exit explorer.

    Start, Run, regedit /s c:\fix_cd.reg

    Reboot and test.
     
    Last edited: 2007/01/02
  17. 2007/01/02
    sirhornet

    sirhornet Inactive Thread Starter

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    When I run cacls %windir%\system32\drivers\cdrom.sys the black screen flashes up quickly but I am unable to read it. I have done the other routine but still no change.
     
  18. 2007/01/02
    Bill Castner

    Bill Castner Inactive

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    Start, Run, cmd /k cacls %windir%\system32\drivers\cdrom.sys
     
  19. 2007/01/02
    sirhornet

    sirhornet Inactive Thread Starter

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    This is what I got. (I am Peter by the way)

    C:\WINDOWS\system32\drivers\cdrom.sys BUILTIN\Administrators:F
    NT AUTHORITY\SYSTEM:F
    BUILTIN\Administrators:F
    BUILTIN\Users:R


    C:\Documents and Settings\Peter>
     
  20. 2007/01/02
    Bill Castner

    Bill Castner Inactive

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    Peter,

    Lets give Users full permissions, albeit Read is the default:

    Start, Run, cmd /k CACLS c:\windows\system32\drivers\cdrom.sys /E /C /G "Users ":F
     
  21. 2007/01/02
    Bill Castner

    Bill Castner Inactive

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    Couple of new jobs:

    . Restore your removed HijackThis settings, as they clearly are not behind the problem.

    Start HijackThis and click on Config, and then the Backup button. You will have a listing of all the items that you had fixed previously and have the option of restoring them. Once you restore an item that is listed in this screen, upon scanning again with HijackThis, the entries will show up again.

    . Download SilentRunners.vbs: http://www.silentrunners.org/Silent Runners.zip

    Unzip it to the desktop and double-click on it. If you get any kind of warning message about scripts, please choose to allow the script to run.
    Silent Runners will ask if you want to skip the supplementary search.
    Please select 'No' to include them.
    Then select 'Yes' to confirm the search.
    When the scan is finished, a message will pop up and a logfile will have been created on the desktop. Post the logfile back to the Forum (it may require two posts to fit it all).



    Please post the entire contents of this logfile
     

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