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Local settings folder fiasco

Discussion in 'Windows XP' started by JetstreamJim, 2006/12/30.

  1. 2006/12/30
    JetstreamJim

    JetstreamJim Inactive Thread Starter

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    I'm new on here and I hope I'm posting this in the right place . I have a Dell XPS 400 and somehow acquired the JS/Trojan and could not remove it , quarantine it etc. but properties showed it was in my local settings folder which I couldn't find . I wanted to see if I could find the trojan and remove it by going to the source . I searched online and found an article at a website called annoyances.org and followed what this person claims to have done :

    ***Win XP Home Edition - Clean Install*** When I use Windows explorer, and go to C:/documents and settings/user/... For some reason my "local settings" folder and "temp" folder do not display. However If I right click on the "documents and settings" folder and then "properties" and then check the "attributes" "hidden" setting and apply it.

    After doing this I found that all of my bookmarks were gone , my photos had all been moved around and some things were missing from my start menu so I did a system restore . This didn't bring back my bookmarks or photos ( all of which ended up in my desktop display properties photos . Are all of the bookmarks lost and how do I move my photos back into My Photos ? TIA and feeling pretty stupid , Jim (yes , I know I should't even own a computer!)
     
  2. 2006/12/30
    Bill Castner

    Bill Castner Inactive

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    You likely have not lost anything. The files can be placed as they should.

    First, find the reference on the annoyances site and post it back so I can see what you did.

    Second: Start, Run, cmd
    Type:

    attrib -h %userprofile%\*.* /S /D

    Third, please post a HijackThis log:

    Click here to download HJTsetup.exe
    • Save HJTsetup.exe to your desktop.
    • Open Notepad > Click on Format > Uncheck Word wrap, if checked.
    • Double-click on the desktop icon for HJTsetup.exe.
    • By default it will install to C:\Program Files\HijackThis.
    • Continue to click Run/Next in the setup dialogue boxes until you get to the Select Additional Tasks dialogue.
    • Put a check by Create a desktop icon then click Next again.
    • Continue to follow the rest of the prompts from there.
    • At the final dialogue box click Finish and HijackThis (HT) will launch.
    • Close any/all browser, messenger, mediaplayer, Office and mail client windows and applications.
    • Click on the Do a system scan and save a logfile button; HT will then scan and a log showing the results should open in notepad.
    • Click on Edit > Select All (or CTRL+A) then click on Edit > Copy (or CTRL+C) to copy the contents of the log to your clipboard.
    • Open a reply to this thread and paste (CTRL+V) the log into your reply.
    • Make certain you post the entire log, please.
     

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  4. 2006/12/31
    JetstreamJim

    JetstreamJim Inactive Thread Starter

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    Bill , thanks very much ! I'll just post the link to that page if it's OK .

    http://www.annoyances.org/exec/forum/winxp/1044482555

    I hope I'm doing this correctly .
    Here's the log from the hijack scan :

    Logfile of HijackThis v1.99.1
    Scan saved at 12:05:06 PM, on 12/31/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.5730.0011)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\stsystra.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    C:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
    C:\Program Files\McAfee.com\VSO\mcvsshld.exe
    C:\Program Files\McAfee.com\VSO\oasclnt.exe
    c:\progra~1\mcafee.com\vso\mcvsescn.exe
    C:\PROGRA~1\mcafee.com\mps\mscifapp.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
    C:\Program Files\Dell Photo AIO Printer 944\dlcdmon.exe
    C:\Program Files\Dell Photo AIO Printer 944\memcard.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
    c:\program files\mcafee.com\agent\mcdetect.exe
    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
    C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology\ELService.exe
    C:\WINDOWS\system32\dlcdcoms.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Program Files\Messenger\msmsgs.exe
    c:\progra~1\mcafee.com\vso\mcvsftsn.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Hijackthis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: McBrwHelper Class - {227B8AA8-DAF2-4892-BD1D-73F568BCB24E} - c:\PROGRA~1\mcafee.com\mps\mcbrhlpr.dll
    O2 - BHO: McAfee PopupKiller - {3EC8255F-E043-4cae-8B3B-B191550C2A22} - c:\program files\mcafee.com\mps\popupkiller.dll
    O2 - BHO: McAfee AntiPhishing Filter - {41D68ED8-4CFF-4115-88A6-6EBB8AF19000} - c:\program files\mcafee\spamkiller\mcapfbho.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
    O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
    O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
    O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
    O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe "
    O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    O4 - HKLM\..\Run: [DLCDCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCDtime.dll,_RunDLLEntry@16
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
    O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
    O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
    O4 - HKLM\..\Run: [MSKDetectorExe] C:\PROGRA~1\McAfee\SPAMKI~1\MSKDetct.exe /startup
    O4 - HKLM\..\Run: [MPSExe] c:\PROGRA~1\mcafee.com\mps\mscifapp.exe /embedding
    O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [dlcdmon.exe] "C:\Program Files\Dell Photo AIO Printer 944\dlcdmon.exe "
    O4 - HKLM\..\Run: [MemoryCardManager] "C:\Program Files\Dell Photo AIO Printer 944\memcard.exe "
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
    O9 - Extra button: (no name) - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\program files\mcafee\spamkiller\mcapfbho.dll
    O9 - Extra 'Tools' menuitem: McAfee AntiPhishing Filter - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\program files\mcafee\spamkiller\mcapfbho.dll
    O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O11 - Options group: [INTERNATIONAL] International*
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: dlcd_device - - C:\WINDOWS\system32\dlcdcoms.exe
    O23 - Service: Intel® Quick Resume Technology Drivers (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology\ELService.exe
    O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
    O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
    O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
    O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
    O23 - Service: McAfee SpamKiller Server (MskService) - McAfee Inc. - C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
     
  5. 2006/12/31
    Bill Castner

    Bill Castner Inactive

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    You are clean of the trojan you mentioned.

    As for the Annoyances.org article, the changes I suggested earlier should have reverted any possible issues on folder attributes.

    (By the way, the correct answer would have been to use Control Panel, Folder Options, View, and to enable showing hidden files and folders.)

    For cleaning your TEMP directories: Start, All Programs, Accessories, System Tools, Disk Cleanup. Just check the option choice to clean temporary files.

    Are your files still in limbo?
     
  6. 2007/01/01
    JetstreamJim

    JetstreamJim Inactive Thread Starter

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    Bill , when I ran this command : attrib -h %userprofile%\*.* /S /D that you suggested , nothing happened .Or so it seems - once I typed it in and hit the OK button the screen just went away . So , to answer your question , my files are still in limbo . Would having done the system restore cause a recovery problem ? I did install Windows defender shortly before I followed your instructions . I don't know how to find the folder that the desktop property photos are stored in . I thought maybe if I could I could manually move my photos back to where they belong . Happy new year and thanks again !
     
  7. 2007/01/02
    Bill Castner

    Bill Castner Inactive

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    Nothing exciting should have happened with that command.
    What it does is to remove any hidden attributes that might have been set by mistake on your user profile.
    Try this:

    1. Control Panel, Folder Options, View
    click the radio button to 'Show all hidden files and folders'
    Uncheckmark the entry 'Hide protected operating system files'

    2. Start, Run, and type: %userprofile%

    This opens Windows Explorer to your profile. Look first under the 'Desktop' folder and inside any folder found there for your photos.

    Click the 'Back' button and look under the folder 'My Documents' and any folder found there.

    Look in other folders in your profile as well. Keep digging.

    You should be able to find your photos.

    3. If no joy from the above:
    Start, Search, and enter the name of any photo you remember.
    Search for it. Note the folder where it is found, and use Explorer to open that folder.

    4. If still no joy, lets dig really deep. Download "PhotoRec ": http://www.cgsecurity.org/wiki/PhotoRec

    Unzip and run the utility on your hard drive.
     
  8. 2007/01/10
    JetstreamJim

    JetstreamJim Inactive Thread Starter

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    Bill , I ran the %userprofile% command and found everything in there :D - thanks ! Now is there a magic command to type to move them all back ? I had a lot of favorites and would like them to be back in easy reach. I 'd rather not have to go through this everytime I want to look at this list . Again , thanks , Jim
     

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