Windows XP Hang after Installing J2SE Runtime Environmet 5.0

Hi,

I'm new member. I've a problem with my PC. As suggested, I search first relevant posting that similar to my problem. Unfortunately, I can not find the same exact problem. Following is the PC configuration (based on PC Wizard 2006):

Mobo: MSI 915 Neo (MS-7143)
Chipset: Intel i915P
Processor: Intel Pentium 4 524 3066 MHz
RAM: 512 MB DDR2
Video Card: ATI RADEON X300 (PCI EXPRESS)
HD: 80 GB SEAGATE SATA ST380811AS
LG DVD-R/W HL-DT-ST DVDRAM GSA-H10N
MONITOR: LG LCD L1717S (17 INCH)
OS: MS WINDOWS XP SP2
DIRECTX: 9.0C (OCT. 2006 RELEASE)
Applications: MS Office 2003, Winamp 5.32, Firefox 2, Thunderbird 1.5.8.

From my search in the net, I found that the monitor driver was in conflict with the ATI RADION X Series. So, I didn't install the monitor driver anymore.

The problem is that when I install J2SE Runtime Environmet 5.0 Update 9, previously the system'll hang when I restart the PC after installing this software. But I can still run in the Safe Mode. Unfortunately, I didn't remember the error message (it filled the whole screen while the background was in blue color) since it already happened more than one month.

Now I install the Microsoft .NET Framework Version 3 and the software run smoothly. Then I install nVidia DVD Decoder to watch the DVD using Windows Media Player 10 and I can watch the DVD successfully. When i restart the PC, it hang again. This time I can not go to the Safe Mode since it also hang.

During the POST, there is no problem with the hardwares. Fyi, when I installed J2SE Runtime Environmet 5.0 Update 6, the problem occured later after several days. I need J2SE Runtime Environmet 5.0 and MS .NET Framework to run a specific website to communicate with my daughter in the Netherlands (using the chatting facility of the website).

I'm tired and headache to face this problem. I hope someone here can help me solving the problem. I'll appreciate any direction to fix it.

Thank you.

Happy New Year 2007.

Cheers,

June

 

Java RE does not run at startup.
Nor does the .NET framework.

So both of these can be ruled out as causing startup issues.

Start, Run, and type: eventvwr.msc

Look through the event logs for entries relating to the time at which you received the blue screen with the error message. Carefully write down the full error message and error number and report back to the Forum.

 

Hi, Bill Castner.

Thanks for the guidance. Following is the error message (Applications and System):

Quote:

Event Viewer (Local):

Applications:

Type: Warning
Date: 25/12/2006
Time: 9:15:23 PM
Source: WinMgmt
Category: None
Event: 5603
User: System

Type: Warning
Date: 25/12/2006
Time: 9:15:23 PM
Source: WinMgmt
Category: None
Event: 5603
User: System

Type: Warning
Date: 25/12/2006
Time: 8:16:32 PM
Source: System.ServiceModel.Install 3.0.0.0
Category: None
Event: 0
User: N/A
Description (From the Properties): HTTP namespace reservations are not installed.

Event Type: Warning
Event Source: System.ServiceModel.Install 3.0.0.0
Event Category: None
Event ID: 0
Date: 12/25/2006
Time: 8:16:30 PM
User: N/A
Description:
HttpModules node ServiceModel does not exist in System.Web section group.

Event Type: Warning
Event Source: System.ServiceModel.Install 3.0.0.0
Event Category: None
Event ID: 0
Date: 12/25/2006
Time: 8:16:30 PM
User: N/A
Description:
HttpHandlers node *.svc does not exist in System.Web section group.

Event Type: Warning
Event Source: System.ServiceModel.Install 3.0.0.0
Event Category: None
Event ID: 0
Date: 12/25/2006
Time: 8:16:30 PM
User: N/A
Description:
All compilation assembly nodes do not exist in System.Web section group.

Event Type: Warning
Event Source: System.ServiceModel.Install 3.0.0.0
Event Category: None
Event ID: 0
Date: 12/25/2006
Time: 8:16:30 PM
User: N/A
Description:
A configuration entry for BuildProvider System.ServiceModel.Activation.ServiceBuildProvider, System.ServiceModel, Version=3.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089 does not exist.

Event Type: Warning
Event Source: System.ServiceModel.Install 3.0.0.0
Event Category: None
Event ID: 0
Date: 12/25/2006
Time: 8:16:29 PM
User: N/A
Description:
Configuration section system.serviceModel.activation does not exist in C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Config\machine.config.

Event Type: Warning
Event Source: System.ServiceModel.Install 3.0.0.0
Event Category: None
Event ID: 0
Date: 12/25/2006
Time: 8:16:29 PM
User: N/A
Description:
Configuration section system.runtime.serialization does not exist in C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Config\machine.config.

Event Type: Warning
Event Source: System.ServiceModel.Install 3.0.0.0
Event Category: None
Event ID: 0
Date: 12/25/2006
Time: 8:16:29 PM
User: N/A
Description:
Configuration section system.serviceModel does not exist in C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Config\machine.config.

Event Type: Warning
Event Source: WinMgmt
Event Category: None
Event ID: 5603
Date: 12/12/2006
Time: 9:32:08 AM
User: NT AUTHORITY\SYSTEM
Description:
A provider, Rsop Planning Mode Provider, has been registered in the WMI namespace, root\RSOP, but did not specify the HostingModel property. This provider will be run using the LocalSystem account. This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests. Ensure that provider has been reviewed for security behavior and update the HostingModel property of the provider registration to an account with the least privileges possible for the required functionality.

Event Type: Warning
Event Source: WinMgmt
Event Category: None
Event ID: 5603
Date: 12/12/2006
Time: 9:32:08 AM
User: NT AUTHORITY\SYSTEM
Description:
A provider, Rsop Planning Mode Provider, has been registered in the WMI namespace, root\RSOP, but did not specify the HostingModel property. This provider will be run using the LocalSystem account. This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests. Ensure that provider has been reviewed for security behavior and update the HostingModel property of the provider registration to an account with the least privileges possible for the required functionality.

Event Type: Warning
Event Source: WinMgmt
Event Category: None
Event ID: 63
Date: 12/12/2006
Time: 9:29:37 AM
User: NT AUTHORITY\SYSTEM
Description:
A provider, CmdTriggerConsumer, has been registered in the WMI namespace, Root\cimv2, to use the LocalSystem account. This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests.

Event Type: Warning
Event Source: WinMgmt
Event Category: None
Event ID: 63
Date: 12/12/2006
Time: 9:29:37 AM
User: NT AUTHORITY\SYSTEM
Description:
A provider, CmdTriggerConsumer, has been registered in the WMI namespace, Root\cimv2, to use the LocalSystem account. This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests.

Event Type: Warning
Event Source: WinMgmt
Event Category: None
Event ID: 63
Date: 12/12/2006
Time: 9:29:35 AM
User: NT AUTHORITY\SYSTEM
Description:
A provider, HiPerfCooker_v1, has been registered in the WMI namespace, Root\WMI, to use the LocalSystem account. This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests.

Event Type: Warning
Event Source: ASP.NET 2.0.50727.0
Event Category: Setup
Event ID: 1020
Date: 12/25/2006
Time: 8:14:42 PM
User: N/A
Description:
Updates to the IIS metabase were aborted because IIS is either not installed or is disabled on this machine. To configure ASP.NET to run in IIS, please install or enable IIS and re-register ASP.NET using aspnet_regiis.exe /i.


System:

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 12/26/2006
Time: 12:15:17 PM
User: N/A
Description:
Error code 000000f4, parameter1 00000003, parameter2 82281020, parameter3 82281194, parameter4 80606586.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 30 30 30 30 30 30 66 000000f
0020: 34 20 20 50 61 72 61 6d 4 Param
0028: 65 74 65 72 73 20 30 30 eters 00
0030: 30 30 30 30 30 33 2c 20 000003,
0038: 38 32 32 38 31 30 32 30 82281020
0040: 2c 20 38 32 32 38 31 31 , 822811
0048: 39 34 2c 20 38 30 36 30 94, 8060
0050: 36 35 38 36 6586

Event Type: Error
Event Source: ati2mtag
Event Category: GCO
Event ID: 44044
Date: 12/26/2006
Time: 4:36:42 PM
User: N/A
Description:
I2c return failed
Data:
0000: 00 00 00 00 01 00 5a 00 ......Z.
0008: 2b 00 00 00 0c ac 00 c0 +....¬.À
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........

Event Type: Error
Event Source: Disk
Event Category: None
Event ID: 7
Date: 12/26/2006
Time: 12:06:06 PM
User: N/A
Description:
The device, \Device\Harddisk0\D, has a bad block.
Data:
0000: 03 00 68 00 01 00 b6 00 ..h...¶.
0008: 00 00 00 00 07 00 04 c0 .......À
0010: 00 01 00 00 9c 00 00 c0 ....?..À
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 9e cf 84 00 00 00 00 .?Ã?....
0028: 9f 0a 00 00 00 00 00 00 ?.......
0030: ff ff ff ff 01 00 00 00 ÿÿÿÿ....
0038: 40 00 00 84 02 00 00 00 @..?....
0040: 00 20 0a 12 40 03 20 40 . ..@. @
0048: 00 00 00 00 0a 00 00 00 ........
0050: 00 00 00 00 e8 bd 5d 82 ....è½]?
0058: 00 00 00 00 40 77 57 82 ....@wW?
0060: 02 00 00 00 cf 67 42 00 ....ÃgB.
0068: 28 00 00 42 67 cf 00 00 (..BgÃ..
0070: 08 00 00 00 00 00 00 00 ........
0078: f0 00 03 00 00 00 00 0b ð.......
0080: 00 00 00 00 00 00 00 00 ........
0088: 00 00 00 00 00 00 00 00 ........

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7026
Date: 12/26/2006
Time: 12:02:35 PM
User: N/A
Description:
The following boot-start or system-start driver(s) failed to load:
Aavmker4
AFD
aswTdi
Fips
intelppm
IPSec
MRxSmb
NetBIOS
NetBT
RasAcd
Rdbss
Tcpip

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7001
Date: 12/26/2006
Time: 12:02:35 PM
User: N/A
Description:
The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error:
A device attached to the system is not functioning.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7001
Date: 12/26/2006
Time: 12:02:35 PM
User: N/A
Description:
The TCP/IP NetBIOS Helper service depends on the AFD service which failed to start because of the following error:
A device attached to the system is not functioning.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7001
Date: 12/26/2006
Time: 12:02:35 PM
User: N/A
Description:
The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error:
A device attached to the system is not functioning.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7001
Date: 12/26/2006
Time: 12:02:35 PM
User: N/A
Description:
The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error:
A device attached to the system is not functioning.

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 12/26/2006
Time: 12:01:48 PM
User: NT AUTHORITY\SYSTEM
Description:
DCOM got error "This service cannot be started in Safe Mode " attempting to start the service EventSystem with arguments " " in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 12/26/2006
Time: 12:01:37 PM
Description:
DCOM got error "This service cannot be started in Safe Mode " attempting to start the service netman with arguments " " in order to run the server:
{BA126AE5-2166-11D1-B1D0-00805FC1270E}

Event Type: Error
Event Source: Disk
Event Category: None
Event ID: 7
Date: 12/26/2006
Time: 12:01:25 PM
User: N/A
Description:
The device, \Device\Harddisk0\D, has a bad block.
Data:
0000: 03 00 68 00 01 00 b6 00 ..h...¶.
0008: 00 00 00 00 07 00 04 c0 .......À
0010: 00 01 00 00 9c 00 00 c0 ....?..À
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 9e cf 84 00 00 00 00 .?Ã?....
0028: a9 0c 00 00 00 00 00 00 ©.......
0030: ff ff ff ff 01 00 00 00 ÿÿÿÿ....
0038: 40 00 00 84 02 00 00 00 @..?....
0040: 00 20 0a 12 40 03 20 40 . ..@. @
0048: 00 00 00 00 0a 00 00 00 ........
0050: 00 00 00 00 d8 a2 23 82 ....Ø¢#?
0058: 00 00 00 00 08 90 23 82 .....#?
0060: 00 00 00 00 cf 67 42 00 ....ÃgB.
0068: 28 00 00 42 67 cf 00 00 (..BgÃ..
0070: 08 00 00 00 00 00 00 00 ........
0078: f0 00 03 00 00 00 00 0b ð.......
0080: 00 00 00 00 00 00 00 00 ........
0088: 00 00 00 00 00 00 00 00 ........

Event Type: Warning
Event Source: atapi
Event Category: None
Event ID: 26
Date: 12/26/2006
Time: 12:01:25 PM
User: N/A
Description:
The driver has detected that device \Device\Ide\IdePort2 has old or out-of-date firmware. Reduced performance may result.
Data:
0000: 0f 00 10 00 01 00 64 00 ......d.
0008: 00 00 00 00 1a 00 04 80 .......?
0010: 04 00 00 00 00 00 00 00 ........
0018: 34 1b 00 00 00 00 00 00 4.......
0020: 00 00 00 00 00 00 00 00 ........
0028: 00 00 00 00 00 00 00 00 ........
0030: 00 00 00 00 09 00 00 00 ........

Event Type: Error
Event Source: Disk
Event Category: None
Event ID: 7
Date: 12/26/2006
Time: 12:01:22 PM
User: N/A
Description:
The device, \Device\Harddisk0\D, has a bad block.
Data:
0000: 03 00 68 00 01 00 b6 00 ..h...¶.
0008: 00 00 00 00 07 00 04 c0 .......À
0010: 00 01 00 00 9c 00 00 c0 ....?..À
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 9e cf 84 00 00 00 00 .?Ã?....
0028: 20 0c 00 00 00 00 00 00 .......
0030: ff ff ff ff 01 00 00 00 ÿÿÿÿ....
0038: 40 00 00 84 02 00 00 00 @..?....
0040: 00 20 0a 12 40 03 20 40 . ..@. @
0048: 00 00 00 00 0a 00 00 00 ........
0050: 00 00 00 00 d8 a2 23 82 ....Ø¢#?
0058: 00 00 00 00 08 90 23 82 .....#?
0060: 00 00 00 00 cf 67 42 00 ....ÃgB.
0068: 28 00 00 42 67 cf 00 00 (..BgÃ..
0070: 08 00 00 00 00 00 00 00 ........
0078: f0 00 03 00 00 00 00 0b ð.......
0080: 00 00 00 00 00 00 00 00 ........
0088: 00 00 00 00 00 00 00 00 ........

Event Type: Error
Event Source: Disk
Event Category: None
Event ID: 7
Date: 12/26/2006
Time: 12:01:19 PM
User: N/A
Description:
The device, \Device\Harddisk0\D, has a bad block.
Data:
0000: 03 00 68 00 01 00 b6 00 ..h...¶.
0008: 00 00 00 00 07 00 04 c0 .......À
0010: 00 01 00 00 9c 00 00 c0 ....?..À
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 9e cf 84 00 00 00 00 .?Ã?....
0028: 66 0b 00 00 00 00 00 00 f.......
0030: ff ff ff ff 01 00 00 00 ÿÿÿÿ....
0038: 40 00 00 84 02 00 00 00 @..?....
0040: 00 20 0a 12 40 03 20 40 . ..@. @
0048: 00 00 00 00 0a 00 00 00 ........
0050: 00 00 00 00 d8 a2 23 82 ....Ø¢#?
0058: 00 00 00 00 08 90 23 82 .....#?
0060: 00 00 00 00 cf 67 42 00 ....ÃgB.
0068: 28 00 00 42 67 cf 00 00 (..BgÃ..
0070: 08 00 00 00 00 00 00 00 ........
0078: f0 00 03 00 00 00 00 0b ð.......
0080: 00 00 00 00 00 00 00 00 ........
0088: 00 00 00 00 00 00 00 00 ........

Event Type: Error
Event Source: Disk
Event Category: None
Event ID: 7
Date: 12/26/2006
Time: 12:01:17 PM
User: N/A
Description:
The device, \Device\Harddisk0\D, has a bad block.
Data:
0000: 03 00 68 00 01 00 b6 00 ..h...¶.
0008: 00 00 00 00 07 00 04 c0 .......À
0010: 00 01 00 00 9c 00 00 c0 ....?..À
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 9e cf 84 00 00 00 00 .?Ã?....
0028: d3 0a 00 00 00 00 00 00 Ó.......
0030: ff ff ff ff 01 00 00 00 ÿÿÿÿ....
0038: 40 00 00 84 02 00 00 00 @..?....
0040: 00 20 0a 12 40 03 20 40 . ..@. @
0048: 00 00 00 00 0a 00 00 00 ........
0050: 00 00 00 00 a8 9f 23 82 ....¨?#?
0058: 00 00 00 00 78 9d 23 82 ....x#?
0060: 00 00 00 00 cf 67 42 00 ....ÃgB.
0068: 28 00 00 42 67 cf 00 00 (..BgÃ..
0070: 08 00 00 00 00 00 00 00 ........
0078: f0 00 03 00 00 00 00 0b ð.......
0080: 00 00 00 00 00 00 00 00 ........
0088: 00 00 00 00 00 00 00 00 ........

Event Type: Error
Event Source: atapi
Event Category: None
Event ID: 9
Date: 12/25/2006
Time: 10:02:19 PM
User: N/A
Description:
The device, \Device\Ide\IdePort2, did not respond within the timeout period.
Data:
0000: 0f 00 50 00 01 00 a4 00 ..P...¤.
0008: 00 00 00 00 09 00 04 c0 .......À
0010: 00 01 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 00 00 00 00 00 00 00 00 ........
0030: 00 00 00 00 07 00 00 00 ........
0038: 40 00 00 0e 00 00 00 00 @.......
0040: 00 20 0a 12 40 03 20 40 . ..@. @
0048: 00 00 01 00 0a 00 00 00 ........
0050: 00 00 00 00 58 0b 13 82 ....X..?
0058: 00 00 00 00 70 1e 1b 82 ....p..?
0060: 02 00 00 00 f7 13 87 00 ....÷.?.
0068: 28 00 00 87 13 f7 00 00 (..?.÷..
0070: 80 00 00 00 00 00 00 00 ?.......

Event Type: Warning
Event Source: Print
Event Category: None
Event ID: 20
Date: 12/25/2006
Time: 9:16:00 PM
User: NT AUTHORITY\SYSTEM
Description:
Printer Driver Microsoft Office Document Image Writer Driver for Windows NT x86 Version-3 was added or updated. Files:- mdigraph.dll, mdiui.dll, mdiui.dll.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 12/25/2006
Time: 8:43:20 PM
User: N/A
Description:
The MSICPL service failed to start due to the following error:
The system cannot find the file specified.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 12/25/2006
Time: 8:43:20 PM
User: N/A
Description:
The MSICPL service failed to start due to the following error:
The system cannot find the file specified.

Event Type: Warning
Event Source: Print
Event Category: None
Event ID: 20
Date: 12/25/2006
Time: 8:16:13 PM
User: NT AUTHORITY\SYSTEM
Description:
Printer Driver Microsoft XPS Document Writer for Windows NT x86 Version-3 was added or updated. Files:- mxdwdrv.dll, unidrvui.dll, mxdwdui.gpd, unidrv.hlp, mxdwdui.dll, mxdwdui.ini, stddtype.gdl, stdnames.gpd, stdschem.gdl, stdschmx.gdl, unidrv.dll, unires.dll, XpsSvcs.dll.

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 12/17/2006
Time: 7:29:24 PM
User: NT AUTHORITY\SYSTEM
Description:
DCOM got error "This service cannot be started in Safe Mode " attempting to start the service EventSystem with arguments " " in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 12/17/2006
Time: 7:28:50 PM
User: NT AUTHORITY\SYSTEM
Description:
DCOM got error "This service cannot be started in Safe Mode " attempting to start the service EventSystem with arguments " " in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10005
Date: 12/17/2006
Time: 7:28:36 PM
Description:
DCOM got error "This service cannot be started in Safe Mode " attempting to start the service netman with arguments " " in order to run the server:
{BA126AE5-2166-11D1-B1D0-00805FC1270E}

Event Type: Error
Event Source: PlugPlayManager
Event Category: None
Event ID: 11
Date: 12/12/2006
Time: 9:47:05 AM
User: N/A
Description:
The device Root\LEGACY_SETUPNTGLM7X\0000 disappeared from the system without first being prepared for removal.
Data:
0000: 00 00 00 00 ....

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 12/12/2006
Time: 9:46:51 AM
User: N/A
Description:
The MSICPL service failed to start due to the following error:
The system cannot find the file specified.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 12/12/2006
Time: 9:46:51 AM
User: N/A
Description:
The MSICPL service failed to start due to the following error:
The system cannot find the file specified.

Unquote.

Please therefore adv what's the real problem and how to fix it. Meanwhile, based on above report, I checked the hard disk and found more than 600 bad sectors at the position of 531 MB! Wow! How about the VGA card?

Thanks a lot.

Cheers,

June

PS:

Now I can go to the Windows normally, but the process takes too long time. And sorry for late response. I've a connection problem since 26 Dec. 06.

 

You need to run chkdsk:

Start, Run, CMD

chkdsk c: /f /r

It will tell you that this can only be done during a reboot. Answer Yes. Reboot.

This may take several hours to finish.

The rest of your log are warnings, and for the moment lets deal with the critical disk errors that are causing your machine its problems.

 

Hi, Bill Castner.

Thanks for your second guidance. I follow it. Strangely, chkdsk run fast (only a few minutes) since there is no bad sectors found. I really confuse! How come two actions show different result? One said there are many bad blocks, while the other said nothing about bad sectors. Maybe the data cable not connected to the hard disk or mobo firmly alias it's connected loosely so that sometimes it work while in the other time it make trouble? So, what should I do next to solve my problem?

Thanks a lot.

Cheers,

June

 

Chkdsk should have spent a little more time.

Download from the drive manufacturer its setup/diagnostic disk. You can use Device Manger to show the manufacturer of the drive.

Most downloads of this type will want to create a bootable floppy disk. Let it do so. Then use the floppy to boot from. This may require that you change the setting in your BIOS for the Boot Order, so that the floppy drive is listed first.

Do any NON-DESTRUCTIVE test offered. A destructive test would be clearly shown by the utility.

Now my second area of concern. Your Event logs showed this entry:

The following boot-start or system-start driver(s) failed to load:
Aavmker4
AFD
aswTdi
Fips
intelppm
IPSec
MRxSmb
NetBIOS
NetBT
RasAcd
Rdbss
Tcpip

You cannot have a situation in which the Tcpip service does not run if you want to access the Internet.

So, my second favor: post back a HijackThis log:

 

Hi, Bill Castner.

Sorry for the very, very late response. I've found the source of the problem, i.e. defectime RAM and consequently the broken hard disk (nine blocks of bad sectors). After replacing the RAM and hard disk, also update the BIOS. Now the problem has been solved.

Thank you very much for your kind attention and spending your precious time for helping me solve the problem. I really appreciate it.

Cheers,

June