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I can only receive e-mails...I can't send them

Discussion in 'Microsoft Mail (Outlook / OE / Windows Mail)' started by oceanscape, 2006/12/28.

  1. 2006/12/28
    oceanscape

    oceanscape Inactive Thread Starter

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    Hi - I am using Outlook Express 6.

    Whenever I compose a message in Outlook and hit "send" I get error message 0x800CCC0F saying that "Your server has unexpectedly terminated the connection ".

    I have checked that the account settings are correct and I have also added the account to a different computer (on the same network), but still get the same message.

    Someone suggested to me that it might be due to my router, considering that the same issue occurred on two different machines both accessing the internet via the same router. Any ideas? How do I check if my router is allowing mail from Outlook to be sent? It's a netgear router if that helps.

    Thanks so much for any help or advice.
     
  2. 2006/12/28
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Is the outgoing SMTP info from the Same ISP that you're connected to? Meaning, if you bring your Home ISP account into and try and use it withyour Office ISP you'll get this error..

    How to troubleshoot error messages that you receive when try to send and receive e-mail in Outlook and in Outlook Express
    http://support.microsoft.com/kb/813514/en-us
     

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  4. 2006/12/28
    oceanscape

    oceanscape Inactive Thread Starter

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    My ISP is AOL, but the account I am using on Outlook is nothing to do with AOL - is this what you mean? If so, is there nothing I can do? Is there an alternative to webmail or am I stuck with it?!

    Thanks for your reply! :)
     
  5. 2006/12/29
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Normally, You can change the the SMPT info to match the ISP that you are on. Not sure if AOL uses standard SMPT info...
     

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