Trojan.Goldun won't go away (w/ Hijack log)

My landlord's laptop was a mess. I think I've gotten most buggers out but Norton keeps screaming about this trojan.goldun bug but seems powerless to stop it. Here's the logfile:

Logfile of HijackThis v1.99.1
Scan saved at 10:27:50 AM, on 12/21/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\Documents and Settings\Art.VAIO\Application Data\U3\0000060427041523\LaunchPad.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = c:\secure32.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://searchbar.findthewebsiteyouneed.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchbar.findthewebsiteyouneed.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchbar.findthewebsiteyouneed.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = c:\secure32.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = c:\secure32.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchbar.findthewebsiteyouneed.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = c:\secure32.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://searchbar.findthewebsiteyouneed.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = c:\secure32.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = c:\secure32.html
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: DeskbarBHO - {A8B28872-3324-4CD2-8AA3-7D555C872D96} - C:\Program Files\Deskbar\deskbar.dll (file missing)
O3 - Toolbar: SpamBlockerUtility - {74CC49F7-EB32-4A08-B204-948962A6E3DB} - C:\Program Files\SpamBlockerUtility\Bin\4.8.0.0\SbHostIE.dll (file missing)
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe
O4 - HKLM\..\Run: [QuickTime Task] C:\WINDOWS\system32\qttask.exe
O4 - HKLM\..\Run: [Pop3trap.exe] "C:\Program Files\Trend Micro\PC-cillin 2000\Pop3trap.exe "
O4 - HKLM\..\Run: [WebTrapNT.exe] "C:\Program Files\Trend Micro\PC-cillin 2000\WebTrapNT.exe "
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ETraffic] "c:\Program Files\topMoxie\JavaRun.exe" /cp "c:\Program Files\topMoxie" com.ETraffic.ETProxy.ETMain c:\Program Files\topMoxie
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\System32\hphmon04.exe
O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe "
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [GLSetIT32] C:\windows\system32\msiexec16.exe
O4 - HKLM\..\Run: [rpcc] rpcc.exe
O4 - HKLM\..\Run: [defender] C:\\dfndrff_125.exe
O4 - HKLM\..\Run: [newname] C:\\nwnmff_e35.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe "
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [OE] "C:\Program Files\Trend Micro\Internet Security 2007\TMAS_OE\TMAS_OEMon.exe "
O8 - Extra context menu item: LimeShop Preferences - file://c:\Program Files\topMoxie\TEMP\limeshop_script.htm
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {1DF36010-E276-11D4-A7C0-00C04F0453DD} (Stamps.com Secure Postal Account Registration) - https://secure.stamps.com/download/us/registration/3_0_0_834/sdcregie.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1159846562981
O16 - DPF: {8C875948-9C60-4381-9248-0DF180542D53} (SbInstObj) - http://installs.spamblockerutility....ility/programs/4.8.0.0/spamblockerutility.cab
O20 - Winlogon Notify: Nls - C:\WINDOWS\system32\m4rmle911h.dll
O20 - Winlogon Notify: zopenssl - C:\WINDOWS\SYSTEM32\zopenssl.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINDOWS\QXJ0\command.exe
O23 - Service: COM+ System Service (DLLHOST) - Unknown owner - C:\WINDOWS\system\dllhost.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Microsoft Networks DN (msndn) - Unknown owner - C:\WINDOWS\msndn.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Network Monitor - Unknown owner - C:\Program Files\Network Monitor\netmon.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\System32\HPHipm11.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

Thanks for any assistance!

 

Hello and welcome to WindowsBBS Forums.

You have more than one problem here, we'll address the most difficult first then move on from there.


Below you will find my results and recommendations from your HijackThis! log file analysis. Please read ALL instructions carefully BEFORE proceeding.


Go to: Start > Run > type " services.msc ", then click OK

When the Services window appears scroll down to the Command Service service.

Click it to highlight it, then <right-click> and select: Properties
Select and set "Service Status" option to "Stop"
Select: "Startup type" and set it to "Disabled ", click Apply, then OK.

Perform the same with the Network Monitor service as well.

Now we'll address the nasty infection with a special tool.

Download SDFix and save it to your Desktop.

Double click SDFix.exe and choose Install to extract it to its own folder on the Desktop. Please then reboot your computer in Safe Mode by doing the following :

• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
• Instead of Windows loading as normal, the Advanced Options Menu should appear;
• Select the first option, to run Windows in Safe Mode, then press Enter.
• Choose your usual account.

• Open the extracted SDFix folder and double click RunThis.bat to start the script.
• Type Y to begin the cleanup process.
• It will remove any Trojan Services or Registry Entries found then prompt you to press any key to Reboot.
• Press any Key and it will restart the PC.
• When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
• Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt.

Then do the following:

Access your Add or Remove Programs Control Panel by hitting your [Start] button, select Control Panel and click on Add or Remove Programs. Then find the following programs and click the [Change|Remove] button for each, if they are listed
Deskbar
Network Monitor


Download the Killbox from here and save it to the desktop.

• Double-click the KillBox icon on your desktop to open it
• Select "Delete on Reboot "
• Then select "All files ".

Copy the file names below to the clipboard by highlighting them and pressing Control-C:
C:\WINDOWS\SYSTEM32\msiexec16.ex
C:\dfndrff_125.exe
C:\nwnmff_e35.exe
C:\WINDOWS\system32\m4rmle911h.dll
C:\WINDOWS\SYSTEM32\zopenssl.dll
C:\WINDOWS\SYSTEM32\rpcc.exe

Return to Killbox

• Go to the File menu, and choose "Paste from Clipboard ".
• Click the red-and-white [Delete File] button.
• Click "Yes" at the Delete on Reboot prompt. Click "No" at the 'Pending Operations' prompt.

Do not rebopot yet.

Open Hijackthis, select the [Do a system scan only] button and look over the following entries I have listed, check the boxes [] next to them (some may not be present due to previous instructions\steps performed)and press the [Fix Checked] button. When you are doing this, make sure you have No IE windows, nor any other browsers open, including this one. Reboot if I have specified below, and post a fresh HijackThis log.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = c:\secure32.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://searchbar.findthewebsiteyouneed.com

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchbar.findthewebsiteyouneed.com

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchbar.findthewebsiteyouneed.com

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = c:\secure32.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = c:\secure32.html

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchbar.findthewebsiteyouneed.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = c:\secure32.html

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://searchbar.findthewebsiteyouneed.com

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = c:\secure32.html

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = c:\secure32.html


R3 - URLSearchHook: DeskbarBHO - {A8B28872-3324-4CD2-8AA3-7D555C872D96} - C:\Program Files\Deskbar\deskbar.dll (file missing)


O4 - HKLM\..\Run: [GLSetIT32] C:\windows\system32\msiexec16.exe

O4 - HKLM\..\Run: [rpcc] rpcc.exe

O4 - HKLM\..\Run: [defender] C:\\dfndrff_125.exe

O4 - HKLM\..\Run: [newname] C:\\nwnmff_e35.exe


O20 - Winlogon Notify: Nls - C:\WINDOWS\system32\m4rmle911h.dll

O20 - Winlogon Notify: zopenssl - C:\WINDOWS\SYSTEM32\zopenssl.dll



O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINDOWS\QXJ0\command.exe

O23 - Service: Network Monitor - Unknown owner - C:\Program Files\Network Monitor\netmon.exe

Reboot into safe mode this way:
Turn on the computer
Immediately begin tapping the <F8> key.
Use the arrow keys to highlight Safe Mode and press the <Enter> key.

Also, enable the 'Show Hidden Folders' option, like this:
Click Start.
Open My Computer.
Select the Tools menu and click Folder Options.
Select the View Tab. Under the Hidden files and folders heading select Show hidden files and folders.
Uncheck the Hide protected operating system files (recommended) option.
Click Yes to confirm.
Click OK.


Open 'My Computer' and select the 'Search' feature. Then click the 'All files and folders' button. Click the 'More advanced search options' button and be sure the 'Search system folders', 'Search hidden files and folders' and 'Search subfolders' boxes are check marked then search for and delete, if found, (some may not be present after previous steps) the following files/folders:
C:\WINDOWS\QXJ0<<<<---this folder
C:\Program Files\Network Monitor<<<<---this folder
C:\Program Files\Deskbar<<<<---this folder


To exit Safe Mode, click the Start button, click Turn Off Computer, click Restart.

Post a new HJT log back into this thread please along with the SDFix log as well.

 

thenks =)

I can't tell you how much I appreciate your help! Unfortunately, the system became non-responsive in so many ways that I backed up all the saved data and did a system restore...regardless, you've established this site as an invaluable resource...I'm sure I'll be back!

Thanks again!

 

Very well, glad thnigs got worked out, one way or another.

And lets hope you're only back here for advice in some other section of the forum, and not in this one.

For continued safe, secure surfing, be sure you install protection as we recoomend below.

To further prevent the installation of ad/mal/spyware, DL the apps below, which are just as good the fight against ad/mal/spyware as AdAware & Spybot S&D:

SpywareBlaster
With SpywareBlaster v3.5.1 , just DL, install and check for updates, enable Internet Explorer protection, and your done! I don't recommend using IE restricted sites protection as it's not a very large database. Use IE-SPYADs below.

To avoid known malware infested sites from loading in IE install IESPY ADS.
And MVPS Hosts File will accomplish a similar tactic and provide another layer of protection.

And to prevent unknown applications from being inserted to start up on your machine install WinPatrol v10.0.5.

Another thing I would suggest, is to install SiteAdvisor. It gives sites a few different 'ratings' and while not fool proof, a good additional layer of information about many sites.

Links for tutorials for all the apps I mentioned can be found on my site as well.

Confused about which apps are good or not? Read about Rogue/Approved Anti Security apps

And just because you have security apps installed, they are useless unless updated regularly. Keep track of updates for ALL your security needs here:
Calendar of Updates

Subscribe to update alerts for all the above security apps here.

You can also see my own ongoing security testing with all the above apps proving how securely you can safe with them installed.
TeMerc Test Box Forum

Happy surfing!!
Tom