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Explorer.exe very high in cpu

Discussion in 'Windows XP' started by pontiaclover, 2006/12/03.

  1. 2006/12/03
    pontiaclover

    pontiaclover Inactive Thread Starter

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    Ok so i ran some Windows Updates.

    Install installed Microsoft Update first since it had the annoying notice on top. Then i proceed to install updates which there were

    2 Office Updates 2003
    1 Office 2003 SP2
    1 Xbox360 Vision Camera Hardware Update.

    After the computer reboot it crashed on the login screen and restarted itself.

    When it restarted it then was going very slow.

    Now everytime i use this PC explorer.exe is around 20%>80% and "System" is around 20% in CPU usage.

    This makes the computer go extremely slow!!!

    What can i do to repair this? and why did this happen?
     
  2. 2006/12/03
    Christer

    Christer Geek Member Staff

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    I find it strange that there are updates for both Office 2003 and Office 2003 SP2. If SP2 has been installed you shouldn't get any updates for the "no SP2 ". A list of the updates with KB-numbers would help pinpointing anything.

    Christer
     

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  4. 2006/12/03
    pontiaclover

    pontiaclover Inactive Thread Starter

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    How do i find my update history?
     
  5. 2006/12/03
    pontiaclover

    pontiaclover Inactive Thread Starter

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    I think it was the Xbox360 Driver that is cuasing this. Because it just did it again and i got a "WindowsXP recovered from a serious error" and it took me to a page when i sent the report.

    Link: http://oca.microsoft.com/en/response.aspx?SGD=a5bff028-d263-42c8-b8f6-5953555d2e61&SID=10

    Page Workding (using copy'n'paste)

    Title: Microsoft Online Crash Analysis -response

    Error caused by a device driver

    Thank you for sending an error report to Microsoft.

    Error report summary

    Error type : Windows stop error (A message appears on a blue screen with error code information)
    Solution available? : No (see Next steps)
    What does this error mean? : Windows has encountered an error from which it cannot recover and needs to restart
    Cause : Unknown device driver
    Computer symptoms : A message appears on a blue screen with error code information (for example: e.g. 0x0000001E, KMODE_EXCEPTION_NOT_HANDLED)
    Additional steps for you to take : Important: Please continue to send error reports so analysts at Microsoft can study and try to correct the problem as quickly as possible

    Information about this error

    You received this message because a device driver installed on your computer caused the Windows operating system to stop unexpectedly. This type of error is referred to as a "stop error." A stop error requires you to restart your computer.

    Next steps

    We have analyzed your error report and at this time are unable to determine the exact cause of the error. However, Microsoft will continue to analyze this error report to try to determine the specific cause of the error. If we are able to find the cause and correct it, and you encounter the same problem, you will receive an updated response that includes instructions for resolving the problem.
    Article ID : 10
    Last Review : December 21, 2005
    Revision : 2.0

    Additional Technical Information

    * How to Troubleshoot Hardware and Software Driver Problems in Windows XP (Q322205)
     
  6. 2006/12/03
    Christer

    Christer Geek Member Staff

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    At Windows Update, your "update history" can be found in the left hand pane. There is a corresponding list at Office Update. I have not installed Microsoft Update but I assume that the "update history" can be found there too.

    Updates to Windows can also be found through the C:\WINDOWS\$NtUninstallKB******$ folders.

    If you manage to identify the update you suspect, go to Controlpanel > Add/Remove Programs and if it is listed, uninstall it.

    Christer
     
  7. 2006/12/03
    Christer

    Christer Geek Member Staff

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    I'm not a big fan of System Restore since it does not always work but you could also try to use it to restore the computer to a time prior to installing those updates. After that, reinstall them one by one with a reboot in between. Start with the three updates to Office and if all is well, pass on the last one.

    Christer
     
  8. 2006/12/03
    pontiaclover

    pontiaclover Inactive Thread Starter

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    I was going to try System Restore but it said my C Drive wasn't being monitered!

    I checked and it said F was only being monitered and i couldn't even select my C for system restore.

    I did a sfc /scannow but now i can only get into my computer using windows domain services....

    All other give me a blue screen (EVEN SAFE MODE!)

    one of the blue screen had this error.

    "Special_Pool_Detected_Memory_Curroption "
     
  9. 2006/12/03
    pontiaclover

    pontiaclover Inactive Thread Starter

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    Also here are the 4 Updates i did when it started doing this

    Office 2003 Update for Outlook Junk Email Filter 2003 (KB921587)
    Windows XP Driver update for Microsoft Xbox 360 Live Vision Camera
    Office 2003 Office 2003 Service Pack 2
    Office 2003 Update for Office 2003 (KB907417)
     
  10. 2006/12/03
    pontiaclover

    pontiaclover Inactive Thread Starter

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    It's all fixed.

    I did a search on the Blue Screen Error i got and it referred me to the Verifier.exe program which when i deleted all existing settings it now runs fast again and no more problems.

    Also Sorry to keep bumping my post like this.
     
  11. 2006/12/03
    mailman Lifetime Subscription

    mailman Geek Member

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    Hi, pontiaclover.

    Please don't give your "bumps" a second thought (except maybe your 2nd post). Each other time you posted, you added information pertaining to your problem (instead of simply posting a message just to bump your thread).

    Thanks for following up with your resolution! :)
     

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