IRQL not less or equal

When im using programs that need loading .. like on the internet the computer just shows me a blue screen and it say irql not less or equal and a bunch of numbers so if u can please help me

 

Hi, XTC. Welcome to Windows BBS!

I'm guessing you are describing the "Blue Screen of Death" (BSOD).

Please carefully follow the instructions in the following link:

Dump Data collection tool and instructions

After following those directions, if you post your DebugWiz dump data here, then we might be able to help you identify the cause of your BSOD and suggest a possible fix.

 

put any error u get in google and u'll find LOTS of info w/o having to wait for an answer ... this is a fairly common problem

and if u want specifics u should name the names mostly. what system make/model etc.

 

Ok thanx .. wat else ???

This is wat i got in the note pad

Opened log file 'c:\debuglog.txt'

Microsoft (R) Windows Debugger Version 6.6.0007.5
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson\user.dmp]
User Mini Dump File: Only registers, stack and portions of memory are available

Comment: 'Dr. Watson generated MiniDump'
Windows XP Version 2600 (Service Pack 2) UP Free x86 compatible
Product: WinNt, suite: SingleUserTS Personal
Debug session time: Tue Oct 17 22:17:56.000 2006 (GMT-7)
System Uptime: not available
Process Uptime: 0 days 0:17:38.000
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: C:\WINDOWS;C:\WINDOWS\system32;C:\WINDOWS\system32\drivers
......................................................................................................................................
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(d30.93c): Access violation - code c0000005 (first/second chance not available)
eax=01dea7a0 ebx=00000001 ecx=7dc4e058 edx=000382a8 esi=01de5500 edi=000386c0
eip=7dc9a239 esp=0013e66c ebp=0013e678 iopl=0 nv up ei pl zr na pe nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246
mshtml!`vcall'{8}'+0x4:
7dc9a239 8b00 mov eax,dword ptr [eax] ds:0023:01dea7a0=????????
0:000> !analyze -v;r;kv;lmtn;.logclose;q
*******************************************************************************
* *
* Exception Analysis *
* *
*******************************************************************************


FAULTING_IP:
mshtml!`vcall'{8}'+4
7dc9a239 8b00 mov eax,dword ptr [eax]

EXCEPTION_RECORD: ffffffff -- (.exr ffffffffffffffff)
.exr ffffffffffffffff
ExceptionAddress: 7dc9a239 (mshtml!`vcall'{8}'+0x00000004)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 00000000
Parameter[1]: 01dea7a0
Attempt to read from address 01dea7a0

DEFAULT_BUCKET_ID: BAD_PTR_DEREFERENCE

PROCESS_NAME: iexplore.exe

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx ". The memory could not be "%s ".

READ_ADDRESS: 01dea7a0

BUGCHECK_STR: ACCESS_VIOLATION

LAST_CONTROL_TRANSFER: from 75c647a7 to 7dc9a239

STACK_TEXT:
0013e678 75c647a7 01de5500 0230e950 75c61347 mshtml!`vcall'{8}'+0x4
0013e684 75c61347 000386c0 00038298 00037890 jscript!VAR::Clear+0x28
0013e6a8 75c60eba 000382a8 00000000 00038298 jscript!GcAlloc::ReclaimGarbage+0x65
0013e6c4 75c61273 00000002 00001084 00000000 jscript!GcContext::Reclaim+0x98
0013e6d8 75c65942 0235c728 0235c528 75c62c39 jscript!GcContext::Collect+0xa5
0013e6e4 75c62c39 01d4cfa0 022de5a8 00000000 jscript!GcContext::ExhaustiveCollect+0x1c
0013e6fc 75c62af4 01d4cfa0 01d4cf80 00000000 jscript!CSession::Close+0xfd
0013e71c 7dd0c2a7 022de5a8 00000000 01ddd2e0 jscript!COleScript::Close+0x7c
0013e730 7dd0c080 01ddd2e0 01ddd2e0 01d10a50 mshtml!CScriptHolder::Close+0x3e
0013e74c 7dcc6ec4 01ddd2e0 0013e774 7dcc6eab mshtml!CScriptCollection::~CScriptCollection+0x35
0013e758 7dcc6eab 00000001 00000000 7dc987c8 mshtml!CScriptCollection::`scalar deleting destructor'+0xd
0013e764 7dc987c8 01db0c00 0013e794 0013e7a0 mshtml!CScriptCollection::SubRelease+0x37
0013e774 7dc986fa 01ddd2e0 01db7aa0 7dcb50a3 mshtml!CScriptCollection::Release+0x2a
0013e780 7dcb50a3 00000000 01db7aa0 00000001 mshtml!CDoc::CLock::~CLock+0x14
0013e7a0 7dcb8129 01db7aa0 00000000 01db7aa0 mshtml!CMarkup::SetInteractiveInternal+0x237
0013e7b4 7dcb7c42 00000001 00000000 026789bf mshtml!CMarkup::RequestReadystateInteractive+0x48
0013e7e0 7dcb7b4d 026789bf 01de0920 0013e8f4 mshtml!CMarkup::BlockScriptExecutionHelper+0x15c
0013e898 7dcb4b07 026789bf 01de0920 01d102d0 mshtml!CHtmPost::Exec+0x24a
0013e8b0 7dcb4aac 026789bf 01d102d0 01de0920 mshtml!CHtmPost::Run+0x12
0013e8c0 7dcb4eeb 01d102d0 026789bf 01de0920 mshtml!PostManExecute+0x51
0013e8d8 7dcb4e6e 01de0920 00000001 7dcb3ec4 mshtml!PostManResume+0x71
0013e8e4 7dcb3ec4 01de0ab0 01de0920 0013e928 mshtml!CHtmPost::OnDwnChanCallback+0xc
0013e8f4 7dc9ca6d 01de0ab0 00000000 00000000 mshtml!CDwnChan::OnMethodCall+0x19
0013e928 7dc988e7 0013eac4 7dc98802 00000000 mshtml!GlobalWndOnMethodCall+0x66
0013ea5c 77d48734 005900e0 00008002 00000000 mshtml!GlobalWndProc+0x1e2
0013ea88 77d48816 7dc98802 005900e0 00008002 user32!InternalCallWinProc+0x28
0013eaf0 77d489cd 00000000 7dc98802 005900e0 user32!UserCallWinProcCheckWow+0x150
0013eb50 77d48a10 0013eb90 00000000 0013eb78 user32!DispatchMessageWorker+0x306
0013eb60 75f9d7b5 0013eb90 00000000 00162068 user32!DispatchMessageW+0xf
0013eb78 75fa525a 0013eb90 0013ee98 00000000 browseui!TimedDispatchMessage+0x33
0013edd8 75fa53cd 00161de8 0013ee98 00161de8 browseui!BrowserThreadProc+0x336
0013ee6c 75fa5695 00161de8 00161de8 00000000 browseui!BrowserProtectedThreadProc+0x50
0013fef0 777e8766 00161de8 00000000 00000000 browseui!SHOpenFolderWindow+0x22c
0013ff10 00402372 001523ba 00000001 00bbdf4c shdocvw!IEWinMain+0x129
0013ff60 00402444 00400000 00000000 001523ba iexplore!WinMainT+0x2de
0013ffc0 7c816fd7 00bbdf4c 00000018 7ffd6000 iexplore!_ModuleEntry+0x99
0013fff0 00000000 00402451 00000000 00000000 kernel32!BaseProcessStart+0x23


STACK_COMMAND: ~0s; .ecxr ; kb

FAULTING_THREAD: 0000093c

PRIMARY_PROBLEM_CLASS: BAD_PTR_DEREFERENCE

FOLLOWUP_IP:
mshtml!`vcall'{8}'+4
7dc9a239 8b00 mov eax,dword ptr [eax]

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: mshtml!`vcall'{8}'+4

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: mshtml

IMAGE_NAME: mshtml.dll

DEBUG_FLR_IMAGE_TIMESTAMP: 44c9f4f5

FAILURE_BUCKET_ID: ACCESS_VIOLATION_mshtml!_vcall_{8}_+4

BUCKET_ID: ACCESS_VIOLATION_mshtml!_vcall_{8}_+4

Followup: MachineOwner
---------

eax=01dea7a0 ebx=00000001 ecx=7dc4e058 edx=000382a8 esi=01de5500 edi=000386c0
eip=7dc9a239 esp=0013e66c ebp=0013e678 iopl=0 nv up ei pl zr na pe nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246
mshtml!`vcall'{8}'+0x4:
7dc9a239 8b00 mov eax,dword ptr [eax] ds:0023:01dea7a0=????????
ChildEBP RetAddr Args to Child
0013e678 75c647a7 01de5500 0230e950 75c61347 mshtml!`vcall'{8}'+0x4
0013e684 75c61347 000386c0 00038298 00037890 jscript!VAR::Clear+0x28 (FPO: [0,0,0])
0013e6a8 75c60eba 000382a8 00000000 00038298 jscript!GcAlloc::ReclaimGarbage+0x65 (FPO: [Non-Fpo])
0013e6c4 75c61273 00000002 00001084 00000000 jscript!GcContext::Reclaim+0x98 (FPO: [Non-Fpo])
0013e6d8 75c65942 0235c728 0235c528 75c62c39 jscript!GcContext::Collect+0xa5 (FPO: [0,0,0])
0013e6e4 75c62c39 01d4cfa0 022de5a8 00000000 jscript!GcContext::ExhaustiveCollect+0x1c (FPO: [0,0,0])
0013e6fc 75c62af4 01d4cfa0 01d4cf80 00000000 jscript!CSession::Close+0xfd (FPO: [Non-Fpo])
0013e71c 7dd0c2a7 022de5a8 00000000 01ddd2e0 jscript!COleScript::Close+0x7c (FPO: [Non-Fpo])
0013e730 7dd0c080 01ddd2e0 01ddd2e0 01d10a50 mshtml!CScriptHolder::Close+0x3e (FPO: [0,0,0])
0013e74c 7dcc6ec4 01ddd2e0 0013e774 7dcc6eab mshtml!CScriptCollection::~CScriptCollection+0x35 (FPO: [Non-Fpo])
0013e758 7dcc6eab 00000001 00000000 7dc987c8 mshtml!CScriptCollection::`scalar deleting destructor'+0xd (FPO: [Non-Fpo])
0013e764 7dc987c8 01db0c00 0013e794 0013e7a0 mshtml!CScriptCollection::SubRelease+0x37 (FPO: [0,0,0])
0013e774 7dc986fa 01ddd2e0 01db7aa0 7dcb50a3 mshtml!CScriptCollection::Release+0x2a (FPO: [Non-Fpo])
0013e780 7dcb50a3 00000000 01db7aa0 00000001 mshtml!CDoc::CLock::~CLock+0x14 (FPO: [0,0,0])
0013e7a0 7dcb8129 01db7aa0 00000000 01db7aa0 mshtml!CMarkup::SetInteractiveInternal+0x237 (FPO: [Non-Fpo])
0013e7b4 7dcb7c42 00000001 00000000 026789bf mshtml!CMarkup::RequestReadystateInteractive+0x48 (FPO: [Non-Fpo])
0013e7e0 7dcb7b4d 026789bf 01de0920 0013e8f4 mshtml!CMarkup::BlockScriptExecutionHelper+0x15c (FPO: [Non-Fpo])
0013e898 7dcb4b07 026789bf 01de0920 01d102d0 mshtml!CHtmPost::Exec+0x24a (FPO: [Uses EBP] [1,41,0])
0013e8b0 7dcb4aac 026789bf 01d102d0 01de0920 mshtml!CHtmPost::Run+0x12 (FPO: [Uses EBP] [1,0,0])
0013e8c0 7dcb4eeb 01d102d0 026789bf 01de0920 mshtml!PostManExecute+0x51 (FPO: [3,0,0])
start end module name
00400000 00419000 iexplore iexplore.exe Tue Aug 03 23:00:33 2004 (41107B81)
01000000 01088000 shdoclc shdoclc.dll Wed Aug 04 00:56:37 2004 (411096B5)
010a0000 01365000 xpsp2res xpsp2res.dll Wed Aug 04 00:56:41 2004 (411096B9)
013b0000 013d7000 MSLS31 MSLS31.DLL Fri Aug 17 22:33:22 2001 (3B7DFE22)
02210000 0223a000 msimtf msimtf.dll Wed Aug 04 00:58:33 2004 (41109729)
02240000 0228b000 msctf msctf.dll Wed Aug 04 00:57:30 2004 (411096EA)
04f20000 04f44000 wmpps wmpps.dll Tue May 09 22:26:37 2006 (4461798D)
06290000 062f3000 MFPLAT MFPLAT.dll Tue May 09 21:00:05 2006 (44616545)
063a0000 065fd000 wmvcore wmvcore.dll Tue May 09 22:22:26 2006 (44617892)
07080000 070aa000 ac3filter ac3filter.ax Wed Apr 02 14:17:38 2003 (3E8B6182)
070e0000 07119000 wmasf wmasf.dll Tue May 09 22:26:32 2006 (44617988)
07130000 0723d000 WMNetMgr WMNetMgr.dll Tue May 09 22:26:32 2006 (44617988)
07390000 07d8a000 wmp wmp.dll Tue May 09 22:26:33 2006 (44617989)
07e90000 07ffc000 quartz quartz.dll Mon Aug 29 20:54:26 2005 (4313D872)
08300000 083b0000 WMADMOD WMADMOD.dll Tue May 09 22:26:32 2006 (44617988)
083b0000 0841d000 wmpeffects wmpeffects.dll Tue May 09 22:26:35 2006 (4461798B)
084d0000 08c2b000 wmploc wmploc.dll Tue May 09 22:26:33 2006 (44617989)
08cb0000 08cfd000 wmpdxm wmpdxm.dll Tue May 09 22:26:37 2006 (4461798D)
08d00000 08e6a000 WMVDECOD WMVDECOD.dll Tue May 09 21:01:02 2006 (4461657E)
08e70000 09020000 ffdshow ffdshow.ax Mon Oct 11 23:46:28 2004 (416B7DC4)
0ffd0000 0fff8000 rsaenh rsaenh.dll Tue Jul 06 19:17:12 2004 (40EB5D28)
10000000 10015000 YPagerChecker YPagerChecker.dll Fri Aug 05 20:35:34 2005 (42F43006)
20000000 20012000 browselc browselc.dll Wed Aug 04 00:56:07 2004 (41109697)
30000000 302de000 Flash9 Flash9.ocx Thu Jun 22 12:30:12 2006 (449AEFC4)
4d4f0000 4d548000 winhttp winhttp.dll Wed Aug 04 00:57:07 2004 (411096D3)
4ec50000 4edf3000 GdiPlus GdiPlus.dll Wed Aug 04 00:55:55 2004 (4110968B)
59a60000 59b01000 dbghelp dbghelp.dll Wed Aug 04 00:56:10 2004 (4110969A)
5ad70000 5ada8000 uxtheme uxtheme.dll Wed Aug 04 00:56:43 2004 (411096BB)
5b0a0000 5b0a7000 UMDMXFRM UMDMXFRM.DLL Fri Aug 17 22:35:53 2001 (3B7DFEB9)
5b860000 5b8b4000 netapi32 netapi32.dll Fri Jul 14 08:31:39 2006 (44B7B8DB)
5cd70000 5cd77000 SERWVDRV SERWVDRV.DLL Fri Aug 17 22:35:55 2001 (3B7DFEBB)
5d090000 5d12a000 comctl32_5d090000 comctl32.dll Fri Aug 25 08:45:58 2006 (44EF1B36)
5e310000 5e31c000 pngfilt pngfilt.dll Fri Jun 23 04:02:51 2006 (449BCA5B)
5edd0000 5ede7000 olepro32 olepro32.dll Wed Aug 04 00:57:43 2004 (411096F7)
606b0000 607bd000 esent esent.dll Thu Oct 20 15:20:02 2005 (43581812)
662b0000 66308000 hnetcfg hnetcfg.dll Wed Aug 04 00:56:16 2004 (411096A0)
66880000 6688c000 imgutil imgutil.dll Wed Aug 04 00:56:28 2004 (411096AC)
66e50000 66e90000 iepeers iepeers.dll Fri Jun 23 04:02:50 2006 (449BCA5A)
69b10000 69c42000 msxml4 msxml4.dll Tue Sep 12 17:53:31 2006 (4507568B)
6bdd0000 6be06000 dxtrans dxtrans.dll Fri Jun 23 04:02:50 2006 (449BCA5A)
6be10000 6be6a000 dxtmsft dxtmsft.dll Fri Jun 23 04:02:49 2006 (449BCA59)
6d430000 6d43a000 ddrawex ddrawex.dll Wed Aug 04 00:56:17 2004 (411096A1)
71a50000 71a8f000 mswsock mswsock.dll Wed Aug 04 00:59:20 2004 (41109758)
71a90000 71a98000 wshtcpip wshtcpip.dll Wed Aug 04 00:57:49 2004 (411096FD)
71aa0000 71aa8000 ws2help ws2help.dll Wed Aug 04 00:57:39 2004 (411096F3)
71ab0000 71ac7000 ws2_32 ws2_32.dll Wed Aug 04 00:57:38 2004 (411096F2)
71ad0000 71ad9000 wsock32 wsock32.dll Wed Aug 04 00:57:51 2004 (411096FF)
71b20000 71b32000 mpr mpr.dll Wed Aug 04 00:56:46 2004 (411096BE)
71bf0000 71c03000 samlib samlib.dll Wed Aug 04 00:56:29 2004 (411096AD)
72280000 722aa000 dinput dinput.dll Wed Aug 04 00:56:31 2004 (411096AF)
722b0000 722b5000 sensapi sensapi.dll Wed Aug 04 00:56:28 2004 (411096AC)
72d10000 72d18000 MSACM32 MSACM32.DRV Fri Aug 17 22:33:30 2001 (3B7DFE2A)
72d20000 72d29000 wdmaud wdmaud.drv Wed Aug 04 00:56:54 2004 (411096C6)
73000000 73026000 winspool winspool.drv Wed Aug 04 00:56:38 2004 (411096B6)
73030000 73040000 wzcsapi wzcsapi.dll Wed Aug 04 00:57:57 2004 (41109705)
73300000 73367000 vbscript vbscript.dll Wed Aug 04 00:56:35 2004 (411096B3)
736b0000 736b7000 msdmo msdmo.dll Wed Aug 04 00:57:53 2004 (41109701)
73760000 737a9000 ddraw ddraw.dll Wed Aug 04 00:56:16 2004 (411096A0)
73940000 73a10000 d3dim700 d3dim700.dll Wed Aug 04 00:56:04 2004 (41109694)
73bc0000 73bc6000 dciman32 dciman32.dll Wed Aug 04 00:56:15 2004 (4110969F)
73dd0000 73ece000 mfc42 mfc42.dll Wed Aug 04 00:56:21 2004 (411096A5)
73ee0000 73ee4000 ksuser ksuser.dll Wed Aug 04 00:56:29 2004 (411096AD)
73f10000 73f6c000 dsound dsound.dll Wed Aug 04 00:57:08 2004 (411096D4)
74380000 7438f000 wdigest wdigest.dll Wed Aug 04 00:56:53 2004 (411096C5)
745e0000 748a6000 msi msi.dll Mon May 02 08:51:33 2005 (42764C85)
754d0000 75550000 cryptui cryptui.dll Wed Aug 04 00:56:06 2004 (41109696)
75a70000 75a91000 msvfw32 msvfw32.dll Wed Aug 04 00:59:15 2004 (41109753)
75c50000 75cbe000 jscript jscript.dll Wed May 17 22:24:25 2006 (446C0509)
75cf0000 75d81000 mlang mlang.dll Wed Aug 04 00:56:29 2004 (411096AD)
75e90000 75f40000 sxs sxs.dll Tue Aug 03 23:14:57 2004 (41107EE1)
75f40000 75f51000 devenum devenum.dll Wed Aug 04 00:56:22 2004 (411096A6)
75f80000 7607d000 browseui browseui.dll Fri Jun 23 04:02:49 2006 (449BCA59)
76200000 76271000 mshtmled mshtmled.dll Fri Jun 23 04:02:50 2006 (449BCA5A)
76360000 76370000 winsta winsta.dll Wed Aug 04 00:56:40 2004 (411096B8)
76390000 763ad000 imm32 imm32.dll Wed Aug 04 00:56:30 2004 (411096AE)
763b0000 763f9000 comdlg32 comdlg32.dll Wed Aug 04 00:56:32 2004 (411096B0)
76400000 765a6000 netshell netshell.dll Wed Aug 04 00:56:37 2004 (411096B5)
76600000 7661d000 cscdll cscdll.dll Wed Aug 04 00:56:07 2004 (41109697)
767f0000 76817000 schannel schannel.dll Wed Aug 04 00:56:39 2004 (411096B7)
769c0000 76a73000 userenv userenv.dll Wed Aug 04 00:56:41 2004 (411096B9)
76b20000 76b31000 atl atl.dll Wed Aug 04 00:56:55 2004 (411096C7)
76b40000 76b6d000 winmm winmm.dll Wed Aug 04 00:57:10 2004 (411096D6)
76bf0000 76bfb000 psapi psapi.dll Wed Aug 04 00:56:58 2004 (411096CA)
76c00000 76c2e000 credui credui.dll Wed Aug 04 00:56:42 2004 (411096BA)
76c30000 76c5e000 wintrust wintrust.dll Wed Aug 04 00:56:41 2004 (411096B9)
76c90000 76cb8000 imagehlp imagehlp.dll Wed Aug 04 00:56:25 2004 (411096A9)
76d30000 76d34000 wmi wmi.dll Wed Aug 04 00:56:51 2004 (411096C3)
76d40000 76d58000 mprapi mprapi.dll Wed Aug 04 00:56:47 2004 (411096BF)
76d60000 76d79000 iphlpapi iphlpapi.dll Fri May 19 05:59:41 2006 (446DC13D)
76d80000 76d9e000 dhcpcsvc dhcpcsvc.dll Fri May 19 05:59:41 2006 (446DC13D)
76e10000 76e35000 adsldpc adsldpc.dll Wed Aug 04 00:56:13 2004 (4110969D)
76e80000 76e8e000 rtutils rtutils.dll Wed Aug 04 00:56:36 2004 (411096B4)
76e90000 76ea2000 rasman rasman.dll Wed Aug 04 00:56:29 2004 (411096AD)
76eb0000 76edf000 tapi32 tapi32.dll Wed Aug 04 00:56:38 2004 (411096B6)
76ee0000 76f1c000 rasapi32 rasapi32.dll Wed Aug 04 00:56:25 2004 (411096A9)
76f20000 76f47000 dnsapi dnsapi.dll Mon Jun 26 10:37:10 2006 (44A01B46)
76f50000 76f58000 wtsapi32 wtsapi32.dll Wed Aug 04 00:57:55 2004 (41109703)
76f60000 76f8c000 wldap32 wldap32.dll Wed Aug 04 00:56:43 2004 (411096BB)
76fb0000 76fb8000 winrnr winrnr.dll Wed Aug 04 00:56:35 2004 (411096B3)
76fc0000 76fc6000 rasadhlp rasadhlp.dll Mon Jun 26 10:37:10 2006 (44A01B46)
76fd0000 7704f000 clbcatq clbcatq.dll Mon Jul 25 21:39:44 2005 (42E5BE90)
77050000 77115000 comres comres.dll Wed Aug 04 00:56:36 2004 (411096B4)
77120000 771ac000 oleaut32 oleaut32.dll Wed Aug 04 00:57:39 2004 (411096F3)
771b0000 77256000 wininet wininet.dll Fri Jun 23 04:02:51 2006 (449BCA5B)
77260000 77300000 urlmon urlmon.dll Tue Jul 25 13:33:39 2006 (44C68023)
773d0000 774d3000 comctl32 comctl32.dll Fri Aug 25 08:45:55 2006 (44EF1B33)
774e0000 7761d000 ole32 ole32.dll Mon Jul 25 21:39:47 2005 (42E5BE93)
77620000 7768e000 wzcsvc wzcsvc.dll Wed Aug 04 00:57:58 2004 (41109706)
77690000 776b1000 ntmarta ntmarta.dll Wed Aug 04 00:57:02 2004 (411096CE)
776c0000 776d1000 authz authz.dll Wed Mar 02 10:09:29 2005 (42260159)
77760000 778cf000 shdocvw shdocvw.dll Sun Sep 03 23:08:01 2006 (44FBC2C1)
77920000 77a13000 setupapi setupapi.dll Wed Aug 04 00:56:32 2004 (411096B0)
77a20000 77a74000 cscui cscui.dll Wed Aug 04 00:56:08 2004 (41109698)
77a80000 77b14000 crypt32 crypt32.dll Wed Aug 04 00:56:01 2004 (41109691)
77b20000 77b32000 msasn1 msasn1.dll Wed Aug 04 00:57:23 2004 (411096E3)
77b40000 77b62000 apphelp apphelp.dll Wed Aug 04 00:56:36 2004 (411096B4)
77bd0000 77bd7000 midimap midimap.dll Wed Aug 04 00:56:25 2004 (411096A9)
77be0000 77bf5000 msacm32_77be0000 msacm32.dll Wed Aug 04 00:57:03 2004 (411096CF)
77c00000 77c08000 version version.dll Wed Aug 04 00:56:39 2004 (411096B7)
77c10000 77c68000 msvcrt msvcrt.dll Wed Aug 04 00:59:14 2004 (41109752)
77c70000 77c93000 msv1_0 msv1_0.dll Wed Aug 04 00:59:11 2004 (4110974F)
77cc0000 77cf2000 activeds activeds.dll Wed Aug 04 00:56:03 2004 (41109693)
77d00000 77d33000 netman netman.dll Mon Aug 22 11:29:46 2005 (430A199A)
77d40000 77dd0000 user32 user32.dll Wed Mar 02 10:09:29 2005 (42260159)
77dd0000 77e6b000 advapi32 advapi32.dll Wed Aug 04 00:56:23 2004 (411096A7)
77e70000 77f01000 rpcrt4 rpcrt4.dll Wed Aug 04 00:56:30 2004 (411096AE)
77f10000 77f57000 gdi32 gdi32.dll Wed Dec 28 18:54:35 2005 (43B34FEB)
77f60000 77fd6000 shlwapi shlwapi.dll Fri Jun 23 04:02:51 2006 (449BCA5B)
77fe0000 77ff1000 secur32 secur32.dll Wed Aug 04 00:56:49 2004 (411096C1)
7c340000 7c396000 msvcr71 msvcr71.dll Fri Feb 21 04:42:20 2003 (3E561EAC)
7c800000 7c8f4000 kernel32 kernel32.dll Wed Jul 05 03:55:00 2006 (44AB9A84)
7c900000 7c9b0000 ntdll ntdll.dll Wed Aug 04 00:56:36 2004 (411096B4)
7c9c0000 7d1d5000 shell32 shell32.dll Thu Jul 13 06:33:24 2006 (44B64BA4)
7dc30000 7df20000 mshtml mshtml.dll Fri Jul 28 04:28:53 2006 (44C9F4F5)
Closing open log file c:\debuglog.txt

 

Hi, XTC.

Thanks for posting your BSOD dump data info.

While I don't claim to be an expert regarding BSOD dump analysis, according to this 4-page article, Network World: "How to solve Windows system crashes in minutes" (specifically the last paragraph of page 3 and all of page 4), it appears your BSOD problem might be caused by mshtml.dll.

I Googled mshtml.dll and found the following Microsoft Knowledge Base article that might help you resolve your problem.

• Error Message in Mshtml.dll While You Browse the Internet

Please let us know if Microsoft's "RESOLUTION" works or not.

EDIT: The Microsoft KB article I linked above appears to apply only to Windows Millenium Edition (according to Microsoft anyway) so it might not be appropriate for your computer.

 

I noticed your dump data analysis is dated October 17. Do you have any newer BSOD MiniDumps? If so, please post dump data for those here as well. We might be able to recognize a pattern.

All that might be necessary is installing or reinstalling the latest version of Internet Explorer (since the process involved in the BSOD dump data you posted is iexplore.exe).

 

I just noticed that part of your dump data. According to this link, that is probably not BSOD dump data. It is probably program crash data (which may still be helpful).

Please have a look in the following locations for dump data files that are usually associated with BSODs and use DebugWiz to analyze them and post their dump data if they exist.

• C:\MEMORY.DMP or (for Mini-dumps) in C:\WINDOWS\Minidump\

 

i foundout wat caused it ... it was a virus type program that was running in my startup so i went to run-- and i typed in msconfig and disabled it in the startup option and my comp. hasnt crashed since

 

Hi, XTC.

Thanks for following up!

I'm curious. What startup program was it that was apparently causing your trouble?

 

yeah well i couldnt find a name .. it was a bunch of squares .. so sorry bout not knowing

 

Not a problem. Perhaps a legitimate filename and/or the file, itself, was corrupted.

Perhaps it's still listed in your msconfig (only unchecked). Did you look there?

Sometimes a Google search for strange filenames/applications brings up interesting results (perhaps even if the filename characters are garbage).

I don't know offhand how easy it would be to copy/paste the msconfig entry somehow anyway, so please don't sweat any time over it if there isn't a quick way.

 

I am sorry to just jump into this thread.

This debug log indicates a hardware problem. If this is an issue that has never happened again, then nothing needs to be done. If this is a regular problem, then a test of RAM would be the first step. A check of processor temperatures should also be done. And as a third step be sure your computer BIOS is up to date:

Hopefully it is just bad, misconfigured, overclocked or mismatched RAM. Please do an extended test using the 'T' option with this utility: http://oca.microsoft.com/en/windiag.asp