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bsod stop 0x00000005

Discussion in 'Malware and Virus Removal Archive' started by timeoutgang, 2006/10/20.

  1. 2006/11/10
    timeoutgang

    timeoutgang Inactive Thread Starter

    Joined:
    2006/05/09
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    Logfile of HijackThis v1.99.1
    Scan saved at 11:05:48, on 10/11/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
    C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
    C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\system32\UAService7.exe
    C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
    C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
    C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
    C:\Program Files\Dell\QuickSet\quickset.exe
    C:\Program Files\Apoint\Apoint.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
    C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleil.exe
    C:\Program Files\Apoint\Apntex.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\HJT\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
    O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
    O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] "nwiz.exe" /installquiet
    O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
    O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
    O4 - HKLM\..\Run: [Apoint] "C:\Program Files\Apoint\Apoint.exe "
    O4 - HKLM\..\Run: [ISUSPM Startup] "C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] "rundll32.exe" bthprops.cpl,,BluetoothAuthenticationAgent
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe "
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [AVG7_CC] "C:\PROGRA~1\Grisoft\AVG7\avgcc.exe" /STARTUP
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [Free Download Manager] C:\Program Files\Free Download Manager\fdm.exe -autorun
    O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe
    O4 - Global Startup: BlueSoleil.lnk = ?
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZCxdm594YYGB
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
    O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
    O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
    O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
    O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.euro.dell.com/systemprofiler/SysPro.CAB
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
    O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
    O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://jemmaconners.spaces.live.com//PhotoUpload/MsnPUpld.cab
    O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1139423841203
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
    O16 - DPF: {AF2E62B6-F9E1-4D4F-A10A-9DC8E6DCBCC0} (VideoEgg ActiveX Loader) - http://update.videoegg.com/Install/Windows/Initial/VideoEggPublisher.exe
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/mcgdmgr/1,0,0,26/mcgdmgr.cab
    O16 - DPF: {C4847596-972C-11D0-9567-00A0C9273C2A} (Crystal Report Viewer Control) - https://online.eversheds.com/viewer/activeXViewer/activexviewer.cab
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab
    O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/mcfscan/2,1,0,4825/mcfscan.cab
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Filter: application/x-internet-signup - {A173B69A-1F9B-4823-9FDA-412F641E65D6} - C:\Program Files\Tiscali\Tiscali Internet\dlls\tiscalifilter.dll
    O20 - Winlogon Notify: IntelWireless - C:\Program Files\Intel\Wireless\Bin\LgNotify.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: AVG Firewall (AVGFwSrv) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
    O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
    O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\system32\UAService7.exe
    O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
     
  2. 2006/11/10
    TeMerc

    TeMerc Inactive Alumni

    Joined:
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    Ok looking good, experiencing any more problems? Let me know.

    We have two relatively minor items to fix, not malware.

    Run HJT, and place a check next to the following lines, then, with all browsers and windows closed, hit 'Fix checked':

    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =


    O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)


    Reboot, run HJT, if the above are gone, no need to repost with new log.
     

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  4. 2006/11/11
    timeoutgang

    timeoutgang Inactive Thread Starter

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    What can I say. Everything is sorted! That's my PC & my laptop fixed & working again, free of charge (although I shall be making a donation) purely down to your help & dedication. Guys & Gals, give yourselves a pat on the back. They should make a movie about you guys, you are real superheroes!!!!!!
     
  5. 2006/11/11
    timeoutgang

    timeoutgang Inactive Thread Starter

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    Spoke to soon. Just scanned with AVG & it found a Backdoor Trojan. What next?
     
  6. 2006/11/11
    mailman Lifetime Subscription

    mailman Geek Member

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    Hi, timeoutgang.

    It is possible that your AVG alert is a "false-positive" (i.e., the "trojan" AVG identified might not be malware). Did you record the exact name of the "trojan" that AVG identified?

    Do you still have the file that AVG identified as a trojan? If so, then please upload that file to Jotti's Online Malware Scan. That site scans submitted files with several anti-malware applications.

    If Jotti's online AVG is the only anti-malware application that flags the file, then it is either a false positive or it's a newer trojan that hasn't been added to other anti-malware developer's malware signature definitions. In either case, the other anti-malware developers will be notified and definitions will be probably be updated as necessary.

    NOTE: Jotti's site is usually VERY busy so you may need to try to upload the file several times until you get an open slot to submit your suspicious file for analysis.
     
  7. 2006/11/11
    TeMerc

    TeMerc Inactive Alumni

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    What is the file path found by AVG? If it's in Recyler and\or System Volume Information Folders then it's not a threat. Reset system restore by turning it off, rebooting and turning it back on. Re-run AVG, see if it finds anything.
     
  8. 2006/11/14
    timeoutgang

    timeoutgang Inactive Thread Starter

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    Done an AVG scan & all seems ok.
    I've posted a HJT log just in case I haven't done something.
    Logfile of HijackThis v1.99.1
    Scan saved at 22:16:49, on 14/11/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
    C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\system32\UAService7.exe
    C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
    C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
    C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
    C:\Program Files\Dell\QuickSet\quickset.exe
    C:\Program Files\Apoint\Apoint.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
    C:\Program Files\Common Files\Microsoft Shared\DAO\svchost.exe
    C:\Program Files\Apoint\Apntex.exe
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\HJT\HijackThis.exe

    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
    O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] "nwiz.exe" /installquiet
    O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
    O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
    O4 - HKLM\..\Run: [Apoint] "C:\Program Files\Apoint\Apoint.exe "
    O4 - HKLM\..\Run: [ISUSPM Startup] "C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] "rundll32.exe" bthprops.cpl,,BluetoothAuthenticationAgent
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe "
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [AVG7_CC] "C:\PROGRA~1\Grisoft\AVG7\avgcc.exe" /STARTUP
    O4 - HKLM\..\Run: [Windows LSASS Service] C:\Program Files\Common Files\Microsoft Shared\DAO\svchost.exe
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [Free Download Manager] C:\Program Files\Free Download Manager\fdm.exe -autorun
    O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZCxdm594YYGB
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
    O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
    O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
    O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
    O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.euro.dell.com/systemprofiler/SysPro.CAB
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
    O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
    O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://jemmaconners.spaces.live.com//PhotoUpload/MsnPUpld.cab
    O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1139423841203
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
    O16 - DPF: {AF2E62B6-F9E1-4D4F-A10A-9DC8E6DCBCC0} (VideoEgg ActiveX Loader) - http://update.videoegg.com/Install/Windows/Initial/VideoEggPublisher.exe
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/mcgdmgr/1,0,0,26/mcgdmgr.cab
    O16 - DPF: {C4847596-972C-11D0-9567-00A0C9273C2A} (Crystal Report Viewer Control) - https://online.eversheds.com/viewer/activeXViewer/activexviewer.cab
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab
    O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/mcfscan/2,1,0,4825/mcfscan.cab
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Filter: application/x-internet-signup - {A173B69A-1F9B-4823-9FDA-412F641E65D6} - C:\Program Files\Tiscali\Tiscali Internet\dlls\tiscalifilter.dll
    O20 - Winlogon Notify: IntelWireless - C:\Program Files\Intel\Wireless\Bin\LgNotify.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: AVG Firewall (AVGFwSrv) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
    O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\system32\UAService7.exe
    O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
     
  9. 2006/11/14
    TeMerc

    TeMerc Inactive Alumni

    Joined:
    2006/05/13
    Messages:
    3,226
    Likes Received:
    4
    OK, this is odd, it looks as tho you have a different keylogger now, this line:
    O4 - HKLM\..\Run: [Windows LSASS Service] C:\Program Files\Common Files\Microsoft Shared\DAO\svchost.exe
    Points to 007 Spy, see here.

    Now that makes 2 different types of commercial keyloggers installed on this system. Are you the only one who has access to this PC? If not, then perhaps someone is installing thise software to watch what you're doing online.

    We need to know what's going on here before we proceed.
     
  10. 2006/11/14
    timeoutgang

    timeoutgang Inactive Thread Starter

    Joined:
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    Messages:
    148
    Likes Received:
    0
    No, I'm not the only one who has access to this PC, however, the only other people who have access are my immediate family & they wouldn't know what a keylogger was? This PC belongs to my 14 year old son, the rest of the family use it occasionaly. Surely, there must be some other way that this has been downloaded? My son does have a habit of downloading stuff without checking if it is safe to download, but, surely AVG would pick it up. The only other thing I can do is to make me the administrator & limit his online access.
     
  11. 2006/11/14
    TeMerc

    TeMerc Inactive Alumni

    Joined:
    2006/05/13
    Messages:
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    Likes Received:
    4
    Well, we can proceed with removal seeing as this somehow got installed. After reading some info on it, I can't see how someone got it installed, because it's a commercial peice of software, meaning someone would have had to actually purchase it. Very odd.

    I'd like to get some more info off the system too.

    First lets get an unisnatll list with HJT:
    Start HijackThis
    • Click on the Config button
    • Click on the Misc Tools button
    • Click on the Open Uninstall Manager button
    • Then click on the Save list button and specify where you would like to save this file.
    • When you press Save button a notepad will open with the contents of that file.
    • Copy and paste the contents of that notepad back into this thread for me to view.
    Run Hijackthis and look over the following entries I have listed, check the boxes next to them and press the "Fix Checked" button with HijackThis. When you are doing this, make sure you have No IE windows, or other browsers open, including this one. Reboot if I have specified below, and post a fresh HijackThis log.

    O4 - HKLM\..\Run: [Windows LSASS Service] C:\Program Files\Common Files\Microsoft Shared\DAO\svchost.exe

    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k


    Reboot, into safe mode, this way:
    Turn on the computer
    Immediately begin tapping the <F8> key.
    Use the arrow keys to highlight Safe Mode and press the <Enter> key.

    Also, enable the 'Show Hidden Folders' option, like this:
    Click Start.
    Open My Computer.
    Select the Tools menu and click Folder Options.
    Select the View Tab. Under the Hidden files and folders heading select Show hidden files and folders.
    Uncheck the Hide protected operating system files (recommended) option.
    Click Yes to confirm.
    Click OK.

    And search for, then delete, if found, (some may not be present after previous steps) the following files/folders:
    C:\Program Files\Common Files\Microsoft Shared\DAO\svchost.exe<<<--this file***NOTE: Please not the file path, there are legit svchost.exe files on the system, but not this file path

    To exit Safe Mode, click the Start button, click Turn Off Computer, click Restart.

    Post a new HJT log back into this thread please.
     
  12. 2006/11/15
    timeoutgang

    timeoutgang Inactive Thread Starter

    Joined:
    2006/05/09
    Messages:
    148
    Likes Received:
    0
    Ad-Aware SE Personal
    Adobe Acrobat - Reader 6.0.2 Update
    Adobe Reader 6.0.1
    Adobe Shockwave Player
    ALPS Touch Pad Driver
    AOL UK (Choose which version to remove)
    ArtMoney SE v7.21
    AVG 7.5
    Broadcom Management Programs 2
    Championship Manager 5
    Conexant D110 MDC V.9x Modem
    Debugging Tools for Windows
    Dell Media Experience
    Dell Picture Studio v3.0
    Dell Support 5.0.0 (630)
    Digital Line Detect
    D-Link VGA Webcam
    Football Manager 2006
    HijackThis 1.99.1
    Intel(R) PROSet/Wireless Software
    Internal Network Card Power Management
    Internet Explorer Default Page
    J2SE Runtime Environment 5.0 Update 6
    J2SE Runtime Environment 5.0 Update 9
    Jasc Paint Shop Photo Album 5
    Jasc Paint Shop Pro Studio, Dell Editon
    Learn2 Player (Uninstall Only)
    Macromedia Flash Player 8
    mCore
    mDrWiFi
    mHlpDell
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Hotfix (KB886903)
    Microsoft Office XP Professional with FrontPage
    Microsoft Windows Journal Viewer
    Microsoft Works 7.0
    mIWA
    mIWCA
    mLogView
    mMHouse
    Modem Helper
    Mozilla Firefox (1.0.6)
    mPfMgr
    mPfWiz
    mProSafe
    MSN
    mSSO
    MSXML 4.0 SP2 (KB925672)
    mToolkit
    mWlsSafe
    mXML
    Mysee WebTV
    MyWay Search Assistant
    mZConfig
    nBinder 4 LIMITED
    NCAA Championship Run 2006
    NetWaiting
    Network Play System (Patching)
    NVIDIA Drivers
    Panda ActiveScan
    PowerDVD 5.5
    PPLive 1.1.0.7
    QuickSet
    QuickTime
    RollerCoaster Tycoon 3
    Security Update for Step By Step Interactive Training (KB898458)
    Security Update for Windows Media Player (KB911564)
    Security Update for Windows Media Player 10 (KB911565)
    Security Update for Windows Media Player 10 (KB917734)
    Security Update for Windows XP (KB890046)
    Security Update for Windows XP (KB893066)
    Security Update for Windows XP (KB893756)
    Security Update for Windows XP (KB896358)
    Security Update for Windows XP (KB896423)
    Security Update for Windows XP (KB896424)
    Security Update for Windows XP (KB896428)
    Security Update for Windows XP (KB899587)
    Security Update for Windows XP (KB899591)
    Security Update for Windows XP (KB900725)
    Security Update for Windows XP (KB901017)
    Security Update for Windows XP (KB901190)
    Security Update for Windows XP (KB902400)
    Security Update for Windows XP (KB904706)
    Security Update for Windows XP (KB905414)
    Security Update for Windows XP (KB905749)
    Security Update for Windows XP (KB905915)
    Security Update for Windows XP (KB908519)
    Security Update for Windows XP (KB908531)
    Security Update for Windows XP (KB911280)
    Security Update for Windows XP (KB911562)
    Security Update for Windows XP (KB911567)
    Security Update for Windows XP (KB911927)
    Security Update for Windows XP (KB912812)
    Security Update for Windows XP (KB912919)
    Security Update for Windows XP (KB913446)
    Security Update for Windows XP (KB913580)
    Security Update for Windows XP (KB914388)
    Security Update for Windows XP (KB914389)
    Security Update for Windows XP (KB916281)
    Security Update for Windows XP (KB917159)
    Security Update for Windows XP (KB917344)
    Security Update for Windows XP (KB917422)
    Security Update for Windows XP (KB917953)
    Security Update for Windows XP (KB918439)
    Security Update for Windows XP (KB918899)
    Security Update for Windows XP (KB919007)
    Security Update for Windows XP (KB920214)
    Security Update for Windows XP (KB920670)
    Security Update for Windows XP (KB920683)
    Security Update for Windows XP (KB920685)
    Security Update for Windows XP (KB921398)
    Security Update for Windows XP (KB921883)
    Security Update for Windows XP (KB922616)
    Security Update for Windows XP (KB922819)
    Security Update for Windows XP (KB923191)
    Security Update for Windows XP (KB923414)
    Security Update for Windows XP (KB924191)
    Security Update for Windows XP (KB924496)
    Security Update for Windows XP (KB925486)
    ShortKeys Lite
    Sonic DLA
    Sonic MyDVD LE
    Sonic RecordNow Audio
    Sonic RecordNow Copy
    Sonic RecordNow Data
    Sonic Update Manager
    Spybot - Search & Destroy 1.4
    Synacast Plug-in 1.1.0.7
    Tiscali Internet
    Tvants 1.0
    TVUPlayer 2.2.0
    Uninstall JL2005A Toy Camera
    Update for Windows XP (KB894391)
    Update for Windows XP (KB898461)
    Update for Windows XP (KB900485)
    Update for Windows XP (KB910437)
    Update for Windows XP (KB916595)
    Update for Windows XP (KB920872)
    Update for Windows XP (KB922582)
    versione 0.4 Beta
    VideoLAN VLC media player 0.8.2
    Viewpoint Media Player
    whufc crest screensaver
    whufc screensaver
    Windows Defender
    Windows Defender Signatures
    Windows Installer 3.1 (KB893803)
    Windows Media Format Runtime
    Windows Media Player 10
    Windows XP Hotfix - KB885836
    Windows XP Hotfix - KB885884
    Windows XP Hotfix - KB886185
    Windows XP Hotfix - KB887742
    Windows XP Hotfix - KB888302
    Windows XP Hotfix - KB890859
    WinRAR archiver
    WinZip

    Logfile of HijackThis v1.99.1
    Scan saved at 21:19:27, on 15/11/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
    C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\system32\UAService7.exe
    C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
    C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
    C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
    C:\Program Files\Dell\QuickSet\quickset.exe
    C:\Program Files\Apoint\Apoint.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Apoint\Apntex.exe
    C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\HJT\HijackThis.exe

    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
    O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] "nwiz.exe" /installquiet
    O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
    O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
    O4 - HKLM\..\Run: [Apoint] "C:\Program Files\Apoint\Apoint.exe "
    O4 - HKLM\..\Run: [ISUSPM Startup] "C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] "rundll32.exe" bthprops.cpl,,BluetoothAuthenticationAgent
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe "
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [AVG7_CC] "C:\PROGRA~1\Grisoft\AVG7\avgcc.exe" /STARTUP
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [Free Download Manager] C:\Program Files\Free Download Manager\fdm.exe -autorun
    O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZCxdm594YYGB
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
    O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
    O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
    O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
    O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.euro.dell.com/systemprofiler/SysPro.CAB
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
    O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
    O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://jemmaconners.spaces.live.com//PhotoUpload/MsnPUpld.cab
    O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1139423841203
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
    O16 - DPF: {AF2E62B6-F9E1-4D4F-A10A-9DC8E6DCBCC0} (VideoEgg ActiveX Loader) - http://update.videoegg.com/Install/Windows/Initial/VideoEggPublisher.exe
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/mcgdmgr/1,0,0,26/mcgdmgr.cab
    O16 - DPF: {C4847596-972C-11D0-9567-00A0C9273C2A} (Crystal Report Viewer Control) - https://online.eversheds.com/viewer/activeXViewer/activexviewer.cab
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab
    O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/mcfscan/2,1,0,4825/mcfscan.cab
    O18 - Filter: application/x-internet-signup - {A173B69A-1F9B-4823-9FDA-412F641E65D6} - C:\Program Files\Tiscali\Tiscali Internet\dlls\tiscalifilter.dll
    O20 - Winlogon Notify: IntelWireless - C:\Program Files\Intel\Wireless\Bin\LgNotify.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: AVG Firewall (AVGFwSrv) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
    O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\system32\UAService7.exe
    O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
     
  13. 2006/11/15
    TeMerc

    TeMerc Inactive Alumni

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    OK, the log looks fine, but can you tell me if you installed the following apps from the uninstall list:
    ArtMoney SE v7.21

    Championship Manager 5

    Conexant D110 MDC V.9x Modem

    Debugging Tools for Windows

    Football Manager 2006

    Learn2 Player (Uninstall Only)

    Mysee WebTV

    MyWay Search Assistant

    mZConfig

    nBinder 4 LIMITED

    NCAA Championship Run 2006

    NetWaiting

    Network Play System (Patching)

    PPLive 1.1.0.7

    QuickSet

    RollerCoaster Tycoon 3

    ShortKeys Lite

    Tvants 1.0

    TVUPlayer 2.2.0

    whufc crest screensaver

    whufc screensaver
     
  14. 2006/11/16
    timeoutgang

    timeoutgang Inactive Thread Starter

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    OK, the log looks fine, but can you tell me if you installed the following apps from the uninstall list:
    ArtMoney SE v7.21.......YES

    Championship Manager 5......YES

    Conexant D110 MDC V.9x Modem.......YES

    Debugging Tools for Windows..........YES

    Football Manager 2006.........YES

    Learn2 Player (Uninstall Only)........Don't know

    Mysee WebTV............YES

    MyWay Search Assistant..........Don't know

    mZConfig..............NO

    nBinder 4 LIMITED..........YES

    NCAA Championship Run 2006.............YES

    NetWaiting.............NO

    Network Play System (Patching)..........NO

    PPLive 1.1.0.7............YES

    QuickSet............Don't know

    RollerCoaster Tycoon 3.............YES

    ShortKeys Lite............YES

    Tvants 1.0...........YES

    TVUPlayer 2.2.0............YES

    whufc crest screensaver..........YES

    whufc screensaver...........YES
    __________________
     
  15. 2006/11/16
    timeoutgang

    timeoutgang Inactive Thread Starter

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    I'm unable to run ADware SE or Spybot. Error message appears. "Entry point not found ". "The procedure entry point RichEdit 10ANSIWndProc could not be located in the dynamic link library RICHED20.dll "
     
  16. 2006/11/17
    TeMerc

    TeMerc Inactive Alumni

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    Ok, I've investigated the others and only one item is something we can uninstall, which is the MyWay Search Assistant software. It comes bundled with Dell machines and is not needed at all.

    Just go to Add\Remove control panel and uninstall it.

    Beyond that, everything else looks good, how is the machine performing at this point? Let us know please.
     
  17. 2006/11/17
    timeoutgang

    timeoutgang Inactive Thread Starter

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    While trying to remove, the program you mentioned in your last post, the BSOD returned. Same one as previously.
    STOP: 0X00000005 (0X00000000, 0X86FA99E0, 0X00000001, 0X00000000)
    Help!

    The machine was working quite well up until I tried to Run Adware SE & SpyBot.
     
  18. 2006/11/17
    TeMerc

    TeMerc Inactive Alumni

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    Sounds like a corrupted file, I'd run the system maintenance procedures below and see if that fixes things.

    System File Checker and ChkDsk

    Try removing the MyWeb Search Asst program in safe mode, see if that works.

    But I'd also uninstall and re-install both Ad-Aware & Spybot too after doing the maintenance above.
     
  19. 2006/11/18
    timeoutgang

    timeoutgang Inactive Thread Starter

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    Ran CHKDSK. Immediately after CHKDSK finished another BSOD appeared.
    STOP: 0X0000007E (0XC0000005, 0XF3F410CC, 0XF7A6211C, 0XF7A61E18)

    usbkbd.sys - Address F3F410CC base at F3F36000, Datestamp 435f6140
     
  20. 2006/11/18
    TeMerc

    TeMerc Inactive Alumni

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    I was looking thru the other post, can you find this file:
    C:\WINDOWS\system32 \drivers\usbkbd.sys<<<--here?

    If so, get property check and lets see what information it provides.

    It seems to be related perhaps to USB somehow, tho there is some mention of the Elite keylogger, I don't think that is the case tho.

    Let me know what you find.
     
  21. 2006/11/18
    timeoutgang

    timeoutgang Inactive Thread Starter

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    Nothing found

    No nothing found im afraid but what is the property check anyway?
    Thanks,
    Rich
     

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