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Restore is the only repair!

Discussion in 'Networking (Hardware & Software)' started by BNC173, 2006/11/14.

  1. 2006/11/14
    BNC173

    BNC173 Inactive Thread Starter

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    I have a pc that is hooked thru Embarq Internet Service, when it works it works great but about every day or so something happens & I cannot connect to the internet, it shows my connection is fine but shows the error of website not found. If I do a restore to the day it was working it will be ok. I have fixed & not touched but I do leave the system on come back in a day & it will be not working so I don't think it is something I'm doing. Is there anyway I can see what changes while I'm away? Please Help!!! :eek:
     
  2. 2006/11/14
    Bill Castner

    Bill Castner Inactive

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    What happens if you power cycle the machine fully off, then on again?
    What happens if you use the Repair option by right clicking the notification tray icon?
    When was the last time you had your computer scanned for viruses?
    When was the last time you had your computer scanned for spyware?
    Does the machine standby or hibernate while left on?

    Please let us know:

    The network adapter make and model.
    How recent is the driver for the adapter.
    Whether standby or hibernation is used.
    Whether your ISP has an inactivity disconnection timer.
    Your ISP name and service type.
    Whether other means of restoring your connection other than System Restore have been tried, and the results.
    Antivirus and Antispyware software used.
     

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  4. 2006/11/15
    BNC173

    BNC173 Inactive Thread Starter

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    What happens if you power cycle the machine fully off, then on again?

    Nothing it still won't find anything.

    What happens if you use the Repair option by right clicking the notification tray icon?

    Nothing it doesn't act like it is not connected it will still show 100 mb

    When was the last time you had your computer scanned for viruses?

    I do a scan everyday

    When was the last time you had your computer scanned for spyware?

    I do a scan once a week

    Does the machine standby or hibernate while left on?

    Standby

    Please let us know:

    The network adapter make and model. Intel Pro/100S
    How recent is the driver for the adapter. 6/13/05 is the latest Ver 8.0.21.0
    Whether standby or hibernation is used. Standby
    Whether your ISP has an inactivity disconnection timer.Not that they have said
    Your ISP name and service type. Embarq/earthlink DSL

    Whether other means of restoring your connection other than System Restore have been tried, and the results. I have tried going thru setup on IE but that didn't matter nothing I tried worked unless I do a restore.

    Antivirus and Antispyware software used. AVG & Spybot & ewido
    __________________Thanks, Rob
     
  5. 2006/11/15
    TonyT

    TonyT SuperGeek Staff

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    Thanks for answering all those questions.
    You have a dsl modem. DSL modems & DSL modem/router combo units usually have a TimeConnected setting to configure (or similar name). Next time you cannot connect, power the modem off & on & see what happens. This will determine if the fault lies w/ the modem or the pc.

    Which modem do you have, the 2wire or the zyxel? Do you also use a router?

    Next: Please download and run the program called HijackThis,
    http://dknoppix.com/downloads.php?dl=hjt
    save the scan log & post the log contents here in this thread.

    User Guides for Embarq/earthlink DSL
    https://www.embarq.com/Portal/embar...Label=Support_Residential_Internet_UserGuides
     
    Last edited: 2006/11/15
  6. 2006/11/15
    Bill Castner

    Bill Castner Inactive

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    The intel adapter needs new drivers.

    It is a known issue that the older drivers cannot successfully negotiate coming out of c3 power states from standby or hibernate.
     

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