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dvd burner wont burn dvd's

Discussion in 'PC Hardware' started by muruga, 2006/11/09.

  1. 2006/11/09
    muruga

    muruga Well-Known Member Thread Starter

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    using nero 6 with mu TSST corp burner model TS H652L
    tried both +R & --R neither are recognized by Nero
    went to device manager tried to update driver with MS wizard - that said no updates found
    what to do
    must get DVD's burned
    thanks
     
    muruga,
    #1
  2. 2006/11/09
    mattman

    mattman Inactive Alumni

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    Try Deep Burner Free, here:
    http://www.majorgeeks.com/downloads3.html
    If it works, that will rule out a problem with the drive itself.

    The only update for the drive will be a firmware update. Firmware updates should be available from the drive manufacturer's website. These usually allow more media to be recognized and may be what you need. Try different brands, I would suggest TDK, Imation or Verbatim.

    They talk about Lightscribe software here:
    http://club.cdfreaks.com/showthread.php?t=179020#post1571677

    If you have not uninstalled the previous burning software there may be a conflict.

    May not help, but won't hurt. Boot into Safe Mode and uninstall any CD/DVD drives listed in Device Manager.

    Check for FAQs at the Nero website.

    Matt
     
    mattman,
    #2


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  4. 2006/11/10
    PeteC

    PeteC SuperGeek Staff

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    If you have been able to burn DVD's before using that burner and Nero 6 AND you are still able to burn CD's then there may be a problem with the DVD laser in the burner.
     
    PeteC,
    #3
  5. 2006/11/10
    muruga

    muruga Well-Known Member Thread Starter

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    this is a fairly new burner
    I have tried best brands of DVD's + & --
    with same result zip
    when I go to do burn Nero shows ony CD-R &RW in drop dwon box for selecting media
    am thinking of getting external burner -LG Black
    what do you think
    what else can I do?
     
    muruga,
    #4
  6. 2006/11/10
    PeteC

    PeteC SuperGeek Staff

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    Download a trial of Nero 7 - if your burner is recent Nero 6 may well not be recognising it as DVD capable.
     
    PeteC,
    #5
  7. 2006/11/10
    mattman

    mattman Inactive Alumni

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    You should be able to connect the drive into another computer that already runs DVD burning software. That would confirm if the laser heads are OK.
    Edit: Then again, OEM burning software may be crippled against running on new drives.

    It will be covered by 12 months manufacturer's warranty.

    Matt
     
    Last edited: 2006/11/10
    mattman,
    #6
  8. 2006/11/10
    muruga

    muruga Well-Known Member Thread Starter

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    well this is not an OEM Nero also when going to Nero tools it has all the capacities & functions checked off including buren all types of DVD
    so I feel it is the lasrer burner that wont work
    what about getting new external burner?
     
    muruga,
    #7
  9. 2006/11/10
    PeteC

    PeteC SuperGeek Staff

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    Unless we are speaking of a laptop why not an internal burner at less cost?
     
    PeteC,
    #8
  10. 2006/11/10
    mattman

    mattman Inactive Alumni

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    I have had no reason to choose external. Unless I had a special reason to use external I think I would always choose internal.

    Matt
     
    mattman,
    #9
  11. 2006/11/11
    muruga

    muruga Well-Known Member Thread Starter

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    problem solved - it was a dumb thing so I wont tell you what it was
    thanks
     
    muruga,
    #10
  12. 2006/11/11
    PeteC

    PeteC SuperGeek Staff

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    Oh, come on :) We all make simple mistakes from time to time - some more frequently than others, but it really would be helpful to anyone else with a similar problem to know.

    We can't see you blushing :D
     
    PeteC,
    #11
  13. 2006/11/11
    muruga

    muruga Well-Known Member Thread Starter

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    OK
    first U need to know I have a vision problem
    Nero has these two almost invisable button on upper R corner they have colors that blend right into the background - they are DVD & CD and depending on which one is active gives you the type of media you can use
    It's one of the shortcomings of Nero - not really so intuative
    there you go
     
    muruga,
    #12
  14. 2006/11/11
    PeteC

    PeteC SuperGeek Staff

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    Many thanks for that.

    I migrated from Nero 5.5 directly to 7 so would not have been familiar with that setting.
     
    PeteC,
    #13

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