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Code 10 errors (video drivers)

Discussion in 'PC Hardware' started by raydoncort, 2006/11/02.

  1. 2006/11/02
    raydoncort

    raydoncort Inactive Thread Starter

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    I am using an apg card for my monitor, but would like to use dual monitors using an ATI mach64 PCI card for my second monitor. The problem is, any RAGE 128 4X, GL, Pro,TMDS, or VR driver I try to install says "unable to start driver, code 10 ". I don't know where to start looking for an explanation for this error!
    I also have a Lightspeed PCI, and a S3ViRGE card, but can't find WindowsXP drivers for either.
     
  2. 2006/11/02
    TonyT

    TonyT SuperGeek Staff

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    Does the ATI card support dual monitors (2 ports on the card)? Or are you trying to use an agp card alongside a pci card?
     

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  4. 2006/11/03
    mattman

    mattman Inactive Alumni

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    Unless it is quite old or "built-in ", the AGP card should have a second output, the majority have a VGA output, a DVI output and also an S-video output. You can convert the DVI output to VGA using an adapter (do a Google search for DVI VGA adapter).

    Found this:
    http://nvidia.custhelp.com/cgi-bin/...2VhcmNoX2ZubCZwX3BhZ2U9Mg**&p_li=&p_topview=1

    Running two graphics cards is possible on some motherboards, on others it's not, possibly due to whether the BIOS can allocate resources for both. VGA resource allocation may be not be variable, so the computer may use one or the other but not both.

    If you change that setting and find neither card will run you will need to reset the CMOS. You will find it in motherboard manual (disconnect all power, change the Reset CMOS jumper from 1-2 to 2-3 for 15 seconds, then change back).

    Another setting in the BIOS that may be applicable is "VGA boot from ", set this to PCI.

    Running two different sets of graphics drivers may conflict (and probably will). It may work if you can run both cards on the same drivers (so both having the same chipsets), so for example, see if ATI recommend the same Catalyst drivers for both.

    Matt
     
  5. 2006/11/03
    Chiles4

    Chiles4 Inactive

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    It sounds like he's trying to use two different cards, one for each monitor.

    Not if his AGP card is as old as the other cards he's mentioned. The first card I had with those outputs was a 9500Pro and that's only about 4 years old. The Lightspeed PCI card he mentioned, IIRC, is about 10 years old. I think it was my first video card.

    Mattman has covered the technical bases quite well. I'll just say it may be possible that the hardware you're using is too old. What exact AGP card are you using?

    I don't think you're going to be able to find drivers for cards as old as those you mentioned.

    Gary
     
  6. 2006/11/04
    raydoncort

    raydoncort Inactive Thread Starter

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    Net find

    I am running an NVIDIA GeForce2 GTS card that appars on MSN's "Hardware Requirements for Multiple-Display Support in Windows XP ". It seems to say the same set of chips must for both monitors! Both cards must be PCI, or AGP, but there is only one AGP Slot. I can't find any board layout Pix, so I dont know if there is a secondary monitor output. Does anyone know?:mad:
     
  7. 2006/11/05
    mattman

    mattman Inactive Alumni

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    This is one model of a GeForce2 GTS:
    http://www.hothardware.com/reviews/images/WFGF2/card.htm
    It only has one VGA output.

    This is a GeForce2 GTS Ultra:
    http://www.hothardware.com/reviews/images/gf2ultra/ultrabrd.htm
    It has VGA and DVI output (so can run a secondary monitor from the second "head "...the DVI output).

    ----------------------------------------------------------------------------

    When you run the PCI graphics card (any of those PCI graphics cards you mention) do you see anything happenining on the second monitor? If the computer (BIOS) can run both AGP and PCI cards, it will show the same screen on both of them...until...it gets to loading drivers for Windows. That's when the Windows drivers problems may not run one or the other.

    Outputs...BIOS restrictions...drivers...you may have a big job on your hands :( . It can sometimes all fall into place...but...Murphy's law. You may be paddling against the tide of very thick stuff ( "Outputs...BIOS restrictions...drivers... ", in other words, finding the combination of graphics card, motherboard and OS drivers), not very easy in the days of that hardware.

    Let us know more information about the hardware (brand and model) if you want to do some other "trys ". I don't think nVidia has made graphics cards, it only supplies the chipset to the OEM (Original Equipment Manufacturers).

    As Gary said, there may not be Win XP drivers for those PCI cards and you mave have trouble with drivers you found (ATI vs nVidia).
    ---------------------------------------------------------------------------
    Suggestion (I have seen from the BBS member sparrow), there are modern PCI or AGP (AGP 1X, 2X or 4X compatible) cards available. Do some research, find the specifications for the motherboard, find an AGP card that is compatible with your motherboard (4X I think yours is) with multiple outputs. They are not very expensive.

    Matt
     
    Last edited: 2006/11/05
  8. 2006/11/06
    raydoncort

    raydoncort Inactive Thread Starter

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    APG Card

    The APG card, a Nvidia GeForce2 Pro is recognized by Microsoft to use for dual monitors. I don't know if it has multiple outputs, and I can't seem to find any data on the card.
     
  9. 2006/11/06
    raydoncort

    raydoncort Inactive Thread Starter

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    RE Code 10

    I have found that the APG card I'm using, a Nvidia GeForce2 pro is recognized by Microsoft to use for dual monitors. I don't know if it has multiple outputs, and I can't seem to find any data on the card. I have abandoned the idea of using a PCI card with my APG card, but as a retired person, on a very limited income, I thought I could use what was available to me! Thanks for all your help.
     
  10. 2006/11/06
    TonyT

    TonyT SuperGeek Staff

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    Look at the back of your computer where the monitor plugs in to it. Are there 2 places next to each other where the monitor plugs in? Your monitor is now plugged into a VGA port. There may be another VGA port or a DVI port next to it. Where are you getting that info from Microsoft about the card supporting 2 monitors?
     
  11. 2006/11/07
    raydoncort

    raydoncort Inactive Thread Starter

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    GeForce

    Thanks for all your help. I was very niave to think that I could use what I had on hand to run dual monitors. I do have a second VGA port on board my MSI PM8M3-V motherboard, but it will shut down when I use my APG card. I'm a retired electronics tech, and on a very limited income, so there's no dough for another card.
     
  12. 2006/11/07
    mattman

    mattman Inactive Alumni

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    Radoncort, not naive, it's well worth trying. It may not be easily done though.

    I am not certain of the way your system is set up. You say there is a second VGA port. The BIOS may only allow one or the other to work (Edit: reread, that's what you say). There may be a BIOS setting to allow both to work, maybe not. Check carefully through the BIOS settings by reading through the motherboard manual/User Guide. Information about the settings:
    http://www.adriansrojakpot.com/Speed_Demonz/BIOS_Guide/BIOS_Guide_Index.htm
    http://burks.brighton.ac.uk/burks/pcinfo/hardware/bios_sg/frcont02.htm

    You may want to research further. If they are both VGA ports it goes back to what I mentioned earlier (one or the other, or a driver conflict).

    I'd try, although the answer may well be "no" :(
    I don't mind learning :) (my moto...you won't know if you don't try).

    Matt
     
    Last edited: 2006/11/07
  13. 2006/11/09
    raydoncort

    raydoncort Inactive Thread Starter

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    Code 10

    While I am waiting for an answer from MSI, (the board producer), here is a partial Belarc print of my OS.
    Operating System System Model
    Windows XP Professional Service Pack 2 (build 2600) No details available
    Processor a Main Circuit Board b
    2.53 gigahertz Intel Celeron
    16 kilobyte primary memory cache
    256 kilobyte secondary memory cache BIOS: Phoenix Technologies 6.00PG 01/13/06
    Drives Memory Modules c,d
    120.98 Gigabytes Usable Hard Drive Capacity
    84.62 Gigabytes Hard Drive Free Space

    CREATIVE DVD1240E [CD-ROM drive]
    LITE-ON DVDRW SHW-160P6S [CD-ROM drive]
    3.5" format removeable media [Floppy drive]

    HP Photosmart 7400 USB Device [Hard drive] -- drive 2
    Maxtor 54098U8 [Hard drive] (40.98 GB) -- drive 0, s/n K806309C, rev DA620CQ0, SMART Status: Healthy
    WDC WD800JB-00JJC0 [Hard drive] (80.03 GB) -- drive 1, s/n WD-WMAM9F207964, rev 05.01C05, SMART Status: Healthy 256 Megabytes Installed Memory
    Local Drive Volumes

    c: (NTFS on drive 0) 40.98 GB 23.39 GB free
    d: (FAT32 on drive 1) 40.01 GB 26.21 GB free
    e: (FAT32 on drive 1) 40.00 GB 35.02 GB free

    Network Drives
    None detected
    Users (mouse over user name for details)
    ATI Technologies Inc. RAGE Fury MAXX (VGA Device) [Display adapter]
    NVIDIA GeForce2 GTS/GeForce2 Pro (Microsoft Corporation) [Display adapter]
    Samsung SyncMaster 950P Plus(T) [Monitor]
     
  14. 2006/11/09
    mattman

    mattman Inactive Alumni

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    Radoncort, I did not read your previous post (#10) very well.

    Looking at the information on your motherboard, it is quite modern. I would say that the onboard graphics (S3 Unichrome) would be far more modern than the Geforce 2 GTS and that you should leave the Geforce card out. I would be reasonably certain that the S3 Unichrome and an add in AGP card (the Geforce) will be either/or. When you put an AGP card in the slot, the BIOS detects it and automatically disables the "on-board" graphics. I doubt you will be able to run both AGP systems simultaneously. To save me downloading it, it should tell you in the motherboard manual.

    A PCI card may be different, but since you have onboard graphics, the BIOS may be "set" for only one type of graphics to run at a time. Have you tried running a PCI card with the S3 Unichrome system? Getting both monitors to work at startup will be the first hurdle :rolleyes: . This will be when the BIOS runs a basic set of drivers. After that you will need to see if both sets of Windows drivers will work. From my experience, S3 graphics drivers are more tolerent of having other types around.

    There is information about the graphics in dxdiag. Go to Start -> Run and enter
    dxdiag
    Information about the graphics is under the Display tab. The Geforce card will probably only have around 32Mb of RAM, I think the S3 graphics will have much more (although it shares system RAM).

    Another thing...DirectX 9.0 does not cater for very old graphics cards and you may have trouble with those old PCI cards, if your system still has DirectX 8.1 and has not been upgraded, it should work with those cards.

    As you can see, I've done a little experimentation like your's. Don't get your hopes up ;)

    If your experiments fail, when you come across a motherboard from an earlier era, build a "state of the art" system for it's time :cool: They can be great firewall/server systems for the internet (and with dual monitors, you can read information on one monitor while calling up information on the other...I'm still happy with 56K :D )

    Matt
     
    Last edited: 2006/11/10
  15. 2006/11/26
    OnePablo

    OnePablo Inactive

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    Hi all, just came across this site via Google - nice :)

    Anyway I think I may have a related problem, although I am totally non-techy when it comes to hardware and drivers.

    I've got a GeForce2 MX in the AGP and an old S3 Virge in the PCI. All used to work fine under Win2K and XP SP2. I recently had to reinstall SP2 and now I get a "code 10" error on the PCI.

    The board has an onboard AGP card using shared mem, so obviously the GeForce disables that. But if you select "PCI" as primary in the bios, the GeForce gets the "code 10" and the S3 Virge works fine. Vice-versa if you select "AGP" in the bios as primary.

    Device manager says the AGP (Nvidia) card is in PCI bus 1, device 0, function 0 and the PCI (S3) in PCI Slot 2 (PCI bus 2, device 1, function 0)... how can the AGP card be on the PCI bus?

    I am certain I've updated all the drivers properly after reinstalling. The fact that they both work fine on their own points to this. I've not changed anything in the bios - it literally happened after reinstalling XP SP2.

    Confused!! Any suggestions? Thanks :)
     
    Last edited: 2006/11/26
  16. 2006/11/26
    mattman

    mattman Inactive Alumni

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    Hi OnePablo and welcome to be BBS,

    First, did you investigate the link in Reply #3 and check for the "Assign IRQ to VGA" setting in the BIOS? (It may easiest to look through your motherboard manual.)

    Did you install chipset drivers? If you have the drivers disk that came with the PC, install the drivers from that. You can go to the PC's or motherboard's website and find the version they recommend for your system, there might be updates for SP2.

    With those checked and still no luck, try changing the PCI card to the next slot.

    After that I would try uninstalling the drivers for the PCI card, we can try that when we get to it :D .

    (Just to confirm, the screen for the PCI card goes blank when Windows is loading? It does show the first startup screens before Windows starts to load?)

    Matt
     
  17. 2006/11/27
    OnePablo

    OnePablo Inactive

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    Hi mate, ta for the reply!

    - There's no such setting in the bios, but like I said; I ain't changed it.

    - Drivers, yep I used the ones specifically for this PC, the vendor lets you type in the machine's serial, and then heh presto :)

    - Took both cards out, uninstalled em, even tried to uninstall the onboard AGP when I tried that for a laugh ;)

    Righty, if you select "AGP Primary" in the BIOS, then only the monitor on the GeForce does anything (the other says "no signal "), vice-versa is you select "PCI Primary ".

    All I did was reinstall SP2 with... SP2 although with an "alternative" copy of SP2 because this is a work machine with a site license so I didn't have the disc. Yep, my boss will be pleased I've broken it with a dodgy copy of XP...
     
  18. 2006/11/28
    mattman

    mattman Inactive Alumni

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    I gave it some thought.

    I suppose what happened when it worked was that it booted to the AGP. When Windows was loading it found the PCI card and was able to run the drivers for it, so both systems worked in Windows.

    Now you have changed the version of Windows, the drivers that have been installed "clash ".

    Steps I think could be taken.
    Look for an update for the chipset drivers. Intel released a new set in June for their's (Edit: sorry, rereading it looks like you have the latest).
    Windows may have installed what it thought was the best drivers for the S3 Virge, but specialized drivers may be required. I would look at the card manufacturer's website for recommended drivers.
    You could try running the new drivers installation program, but they may not overwrite all the existing drivers. I would go into Safe Mode, go to Add/Remove programs and uninstall any listings for the PCI card. Go to Device Manager and uninstall it there. Shutdown and remove the card. After several restarts, I would run the updated drivers installation program (if it has a program to install them), shutdown and put the card back in. When the computer is restarted (using AGP), if the Add New Hardware wizard asks for where to find the drivers, point it to where the new drivers were unzipped/decompressed.

    Everest in my signature can help identify manufacturers and may have a link to the website.

    I am trying to extrapolate from my own experiences so I hope you have some luck.

    Matt
     
    Last edited: 2006/11/28
  19. 2006/11/29
    OnePablo

    OnePablo Inactive

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    Nice one mate, I'll give all the above a try when I've finished this job - just gone freelance (web geek) and now my dev box is borked... typical :D
     

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