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Wireless Network works then no

Discussion in 'Networking (Hardware & Software)' started by wahlroot, 2006/10/24.

  1. 2006/10/24
    wahlroot

    wahlroot Inactive Thread Starter

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    I have a Network setup with 2 computers to connect to the internet.
    Dlink AirPlusG Wireless router Model No. DL-G524.
    DSL modem router is an Actiontec Gateway Model No. R1524SU.
    DSL starts with Qwest phone compay.
    ISP is Microsoft Network (MSN).
    One computer is connected to a LAN port on the Dlink router with an Ethernet cord. The other by a Dlink wireless card. Dlink router to the Actiontec with an Ethernet cord, LAN port to Lan port. Always have an internet connection on the card computer. Always have a Local area connection on the Ethernet computer. For no apparent reason the internet connection on the Ethernet computer is lost. Seldom when on the internet. Card computer is okay. IP and DNS addresses are set to automatic, per DSL provider. Also PPoA, whatever that means. If I unplug the Dlink cord and the computer cord from the Dlink and plug the computer cord to the Actiontec, I can get on the internet. The card computer does not. Sometime later I shut down the computers and the router and the modem. After 5 minutes I start the router and modem. Give them time to get ready, then start the Ethernet computer. Will usually work for several days, then it messes up again. I thought it might be the computer, but I never do anything to it to make it work again. I have tried typing 192.168.0.1 in the address bars for Setup/Configuration and it seldom works. What can I try Next? Any help will be appreciated.
     
  2. 2006/10/24
    Scott Smith

    Scott Smith Inactive Alumni

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    Most DSL providers use PPOE.
    This is a set of credentuals (ushally E mail address and password) to be authenticated on the DSL.

    If one of your machines is providing that info through some sort of Software interface (Probably installed from a CD provided with the DSL) instead of that info being stored in the router it will create the type of problem you have described.


    Hope this helps give you some clues.
     

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  4. 2006/10/24
    Bill Castner

    Bill Castner Inactive

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    Most USA ADSL ISPs use PPoE.
    Most of the rest of the world uses PPoA.

    DSL modem router is an Actiontec Gateway Model No. R1524SU
    connected by a regular lan port to a regular lan port on
    Dlink AirPlusG Wireless router Model No. DL-G524

    Fix:

    On the Dlink wireless router, connect with an ethernet cable directly to a computer.

    Disable DHCP server on this router.

    Turn a power off on all equipment.
    Re-cable ethernet corded computer to D-Link

    Turn on modem. Then D-link, then computer worstations.
     
  5. 2006/10/25
    wahlroot

    wahlroot Inactive Thread Starter

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    I have tried to change to PPoE in the Actiontec modem, with no change. Also I said "One computer is connected to a LAN port on the Dlink router with an Ethernet cord ". I will try to disable DHCP server on the router.
     
  6. 2006/10/25
    Bill Castner

    Bill Castner Inactive

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    PPoE and PPoA are not interchangeable.
    Set this value to whatever your ISP tells you.

    The best situation would be to place the Actiontec into Bridge mode.

    I will research to see if this is possible.
     
  7. 2006/10/25
    Bill Castner

    Bill Castner Inactive

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    Connect only to the modem/router by Actiontec.
    From your workstation, access the Web based setup page of the modem.

    . first go into the modem setup GUI to select the "Restore Default Settings" under the "Utilities" menu selection. This assured that there was no data in the authentication username and password. Then save and restart the modem.

    . Go to "Basic Setup" option of the modem configuration to establish an "Admin" username and password for the modem setup. Save and restart the modem.

    (This username and password are not to be confused with the "DSL Broadband username and password" for the Qwest account. Do not enter a "DSL Broadband username and password" or the setup will not work for proper bridging .


    . Navigated to the "Utilities" section of the Actiontec setup GUI and selected the "DSL Settings" option. Check/change the VCI setting from the default Actiontec setting of "35" to "32" to conform to Qwest's service requirements.

    . Go to the "Advanced Setup" Section of the Actiontec setup GUI and selected "WAN IP Address ". Select "Transparent Bridging (RFC 1483 Bridged). The modem will be immediately and automatically reconfigured to bridge without restarting. Next, go directly to the "NAT" option on the "Advanced Setup" menu. Do not go to any other section first. Set NAT to "Off ", clicked on the "Next" button, and save and restart the modem. Do not go to any other section after setting the NAT to off or before saving and restarting the modem or the NAT setting will not "stick ".

    The modem was now properly configured for the bridged mode.

    Connect the D-Link router regular LAN port to regular LAN port on the ActionTec.

    . Set the WAN side to PPoE (trust me)
    . Enter the username and password details needed by your ISP
    . Enable DHCP
    . Enable NAT
    . Configure your wireless settings
     
  8. 2006/10/26
    wahlroot

    wahlroot Inactive Thread Starter

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    I tried your That Bill, and it was a disaster. The VCI setting is 32. Transparent Bridging is RFC 1483. I finally got the new password removed, but it still would not get on the internet until I changed NAT back to On.
     
  9. 2006/10/26
    Bill Castner

    Bill Castner Inactive

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    You need a firmware upgrade.
    You can find it on the Qwest site I believe.

    But the simpler ways have been discussed:

    . Use the D-link as an "access point" and not a router.
    See #3
    For Qwest use PPoA

    . In the alternative, Double NAT

    Not elegant, but it will work. Set the D-Link as follows:

    On its WAN port, set it to DHCP
    Set the local LAN address to start at 192.168.2.1 (for the D-link router)
    All devices will need to be connected to the D-link and not the Actiontec.
    Leave all other D-Link settings alone.
    Connect regular lan port on the Actiiontec to WAN port on the D-Link.

    Remember to always power-off reset all equipment when making changes.
     
    Last edited: 2006/10/26
  10. 2006/10/26
    wahlroot

    wahlroot Inactive Thread Starter

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    I have never got this thing to work with the WAN port. I do use the Dlink as an access point. Qwest requires "Obtain the IP address automatically ". Therefore DHCP is enabled. I will check with Actiontec and Qwest for a possible firmware upgrade. Everything is up and running now, so I will stay with that for now. Will see what happens. Thanks for all the help!
     

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