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Switching Identities in Outlook Express 6

Discussion in 'Internet Explorer & Microsoft Edge' started by BNL, 2006/10/21.

  1. 2006/10/21
    BNL

    BNL Inactive Thread Starter

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    When Switching Identities, frequently Outlook Express 6 will do either one of two things: (1) Close out entirely, requiring rebooting to access Outlook again; OR, (2) switch to the new identity email page, however, the text of the email(s) does not show, again requiring rebooting to straighten out the problem. FYI, recently reformatted the hard drive and reloaded all the programs again, including Outlook Express 6. Still have the same issues. Is anyone aware of a fix/patch to remedy this problem?
     
    BNL,
    #1
  2. 2006/10/21
    PeteC

    PeteC SuperGeek Staff

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    BNL - Welcome to the Board :)

    As single user with no need to switch identities I cannot comment, but would suggest you try re-registering the .dl's as outlined here ....

    http://www.microsoft.com/windows/ie/community/columns/oerepair.mspx

    When you reformatted did you make new identities or import the existing - if indeed that is possible. I wonder if one or more of your identities is corrupt.

    What happens when you make a fresh identity - does that function correctly?
     
    PeteC,
    #2


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  4. 2006/10/23
    Bill Castner

    Bill Castner Inactive

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    NOTE: When you switch identities while you are sending and receiving messages, Outlook Express 5.5/6 may quit unexpectedly. For more information about this issue, click the following article number to view the article in the Microsoft Knowledge Base:
    271741 (http://support.microsoft.com/kb/271741/) OLEXP: Outlook Express 5.5 quits when you switch identities

    In addition, when you switch identities, Outlook Express 5.5/6 may stop responding (hang). For more information about this issue, click the following article number to view the article in the Microsoft Knowledge Base:
    274017 (http://support.microsoft.com/kb/274017/) OLEXP: Shared Windows address book does not display contacts

    Suggestions for Identity switching: http://support.microsoft.com/kb/209169
     
    Last edited: 2006/10/23
    Bill Castner,
    #3

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