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Uninstall Problem [iPod for Windows and iTunes]

Discussion in 'Windows XP' started by DoPe, 2006/10/10.

  1. 2006/10/10
    DoPe

    DoPe Inactive Thread Starter

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    Hi,

    I recently successfully removed some Canon Picture programming software using the Install Shield Wizard via the Add/Remove tool from the Control Panel. However I've got 2 other bits of programming software that I cannot remove (iPod for Windows and iTunes). When clicking on "Change/Remove" all I get is a small window saying the Wizard is being prepared to guide me through the process and then nothing - The Install Shield Wizard does not appear. It appears Wizard is working but not for all "removals ". Is there another way to delete these programmes? (I have probably "gone into" these two programmes in the past and altered some features by mistake - can't remember).

    Any help gratefully received

    Please be gentle, I'm very much an XP newbie

    DoPe
     
    DoPe,
    #1
  2. 2006/10/10
    BOBBO

    BOBBO Geek Member

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    DoPe: It's usually preferable to delete a program by using the uninstall file (named uninstall.exe or some such thing) in the program's folder than using the Control Panel's Add/Remove feature. Is that file available for either of the programs you want to delete?

    Get back to us if you have any more questions. Good luck.
     

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  4. 2006/10/11
    PeteC

    PeteC SuperGeek Staff

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    Try re-installing or repairing the two programs (the repair option is often given when re-installing over an existing install and there may be a Remove option too), then try another uninstall through Add/Remove Programs.
     
  5. 2006/10/11
    DoPe

    DoPe Inactive Thread Starter

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    Uninstall problem

    Thanks for the tips fellas - unfortunatley I don't have the programs to reinstall or repair (then uninstall) - also I can't find anything in the program files to do with un/install or exe. I have a sneeking suspicion I may have deleted some items in the program files when I (clumsily?) tried to Remove those programs more than 6 months ago (yeah I know ... what a dummy).

    I guess this means they are there to stay until I next get my hard disc wiped and cleaned up.

    thanks for your efforts,

    DoPe
     
    DoPe,
    #4

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