Need help with a HJT log

TeMerc,

I just got an email from him and it seems the pop-ups are gone. Hopefully it is clean again. Let me know if there's any more to do, and thanks so much for all your help.

Bill

 

Everything looks good there is just one minor deletion I over looked. Have them delete this file:
C:\WINDOWS\system32\brrot-uninst.exe<<<--this one

Not likely to be a problem, may have to go and delete it in safe mode.

Glad to hear there are no more pop ups. I'd ask if there are any other unwanted symptoms they are experiencing and to let me know.

My recommendations for safe surfing and some final clean up tips.

We have 3 more things to do, to help ensure you have removed all the little 'leftovers' which may be hiding:

Empty the TIF (Temporary Internet Files)
Delete all the files in (and any subfolders of) the C:\Windows\Temp folder
The app below will help with temp files.
Index.dat Suite

Also, delete all your cookies, and empty your recycle bin. But remember, by deleting your cookies, you will have to re-enter any passwords and log-in info for any sites you are usually required to do so with.

This would also be a good time to set a new system restore point for your machine.
Set New System Restore Point. Do not do this unless there are no other user accounts to be diagnosed.

Also, as you are an XP user, if there are any other accounts on this machine, they too, must be cleaned with AdAware, Spybot S&D, then HJT. Not all infections are global, nor are all the HJT fixes global. You can post each user account here into this thread, but please, do only one at a time to avoid confusion.

Here is a link which describes how security apps work with WIN XP machines.
XP User Accts Security Apps Operation

To further prevent the installation of ad/mal/spyware, DL the apps below, which are just as good the fight against ad/mal/spyware as AdAware & Spybot S&D:

SpywareBlaster
With SpywareBlaster v3.5.1 , just DL, install and check for updates, enable Internet Explorer protection, and your done! I don't recommend using IE restricted sites protection as it's not a very large database. Use IE-SPYADs below.

To avoid known malware infested sites from loading in IE install IESPY ADS.
And MVPS Hosts File will accomplish a similar tactic and provide another layer of protection.

And to prevent unknown applications from being inserted to start up on your machine install WinPatrol v10.0.5.

Another thing I would suggest, is to install SiteAdvisor. It gives sites a few different 'ratings' and while not fool proof, a good additional layer of information about many sites.

Links for tutorials for all the apps I mentioned can be found on my site as well.

Confused about which apps are good or not? Read about Rogue/Approved Anti Security apps

And just because you have security apps installed, they are useless unless updated regularly. Keep track of updates for ALL your security needs here:
Calendar of Updates

Subscribe to update alerts for all the above security apps here.

You can also see my own ongoing security testing with all the above apps proving how securely you can safe with them installed.
TeMerc Test Box Forum

Happy surfing!!
Tom

 

Hi Tom,

Thanks again for all your help. I've passed along your latest suggestions and hopefully they will be followed. He said there weren't any problems other than the pop-ups, so hopefully everything will be ok now. He does have Spybot, Adaware, SpywareBlaster, AVG Antispyware and AVG Antivirus on the machine and is going to keep them updated and scan regularly (so he says).

 

Glad we could be of assistance.

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