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Debug Log random restarts

Discussion in 'Windows XP' started by ready4war, 2006/10/06.

  1. 2006/10/06
    ready4war

    ready4war Inactive Thread Starter

    Joined:
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    okay my computer has been restarting once everyday for no reason so i disabled the auto restart on failure and on the BSOD i get something saying
    hidusb.sys is the file and then these two F7C445D5 and F7C44000 any help?

    Opened log file 'c:\debuglog.txt'

    Microsoft (R) Windows Debugger Version 6.6.0007.5
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\WINDOWS\Minidump\Mini100606-02.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: C:\WINDOWS;C:\WINDOWS\system32;C:\WINDOWS\system32\drivers
    Windows XP Kernel Version 2600 (Service Pack 2) UP Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 2600.xpsp_sp2_gdr.050301-1519
    Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055a420
    Debug session time: Fri Oct 6 01:27:57.843 2006 (GMT-4)
    System Uptime: 0 days 0:39:33.419
    Loading Kernel Symbols
    ........................................................................................................................
    Loading User Symbols
    Loading unloaded module list
    .............
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 1000008E, {c000001d, f7c445d5, f8b90d64, 0}

    Probably caused by : hardware ( hidusb!HumInternalIoctl+d7 )

    Followup: MachineOwner
    ---------

    kd> !analyze -v;r;kv;lmtn;.logclose;q
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
    This is a very common bugcheck. Usually the exception address pinpoints
    the driver/function that caused the problem. Always note this address
    as well as the link date of the driver/image that contains this address.
    Some common problems are exception code 0x80000003. This means a hard
    coded breakpoint or assertion was hit, but this system was booted
    /NODEBUG. This is not supposed to happen as developers should never have
    hardcoded breakpoints in retail code, but ...
    If this happens, make sure a debugger gets connected, and the
    system is booted /DEBUG. This will let us see why this breakpoint is
    happening.
    Arguments:
    Arg1: c000001d, The exception code that was not handled
    Arg2: f7c445d5, The address that the exception occurred at
    Arg3: f8b90d64, Trap Frame
    Arg4: 00000000

    Debugging Details:
    ------------------


    EXCEPTION_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION} Illegal Instruction An attempt was made to execute an illegal instruction.

    FAULTING_IP:
    hidusb!HumInternalIoctl+d7
    f7c445d5 c6 ???

    TRAP_FRAME: f8b90d64 -- (.trap fffffffff8b90d64)
    .trap fffffffff8b90d64
    ErrCode = 00000000
    eax=00000103 ebx=82f80340 ecx=f8b90de3 edx=82e380ec esi=00000103 edi=82d56a48
    eip=f7c445d5 esp=f8b90dd8 ebp=f8b90de4 iopl=0 nv up ei pl zr na pe nc
    cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00210246
    hidusb!HumInternalIoctl+0xd7:
    f7c445d5 c6 ???
    .trap
    Resetting default scope

    CUSTOMER_CRASH_COUNT: 2

    DEFAULT_BUCKET_ID: DRIVER_FAULT

    BUGCHECK_STR: 0x8E

    PROCESS_NAME: firefox.exe

    MISALIGNED_IP:
    hidusb!HumInternalIoctl+d7
    f7c445d5 c6 ???

    LAST_CONTROL_TRANSFER: from f88c5e91 to f7c445d5

    FAILED_INSTRUCTION_ADDRESS:
    hidusb!HumInternalIoctl+d7
    f7c445d5 c6 ???

    STACK_TEXT:
    f8b90de4 f88c5e91 82d6f6b8 82d56a48 82d56a48 hidusb!HumInternalIoctl+0xd7
    f8b90df8 f88c7234 82d6f6b8 82d56a48 82d56a48 HIDCLASS!HidpCallDriver+0x3f
    f8b90e14 f88c709c 82d6f784 82f80340 f8b90e5f HIDCLASS!HidpSubmitInterruptRead+0x84
    f8b90e4c 804e3d38 00000000 82d56a48 00d6f784 HIDCLASS!HidpInterruptReadComplete+0x1d2
    f8b90e7c f8216ee5 82d56a48 82e0a0b0 82e38028 nt!IopfCompleteRequest+0xa2
    f8b90ee4 f8217b57 82e74408 00000000 82e387d8 USBPORT!USBPORT_CompleteTransfer+0x373
    f8b90f14 f8218754 026e6f44 82e380e0 82e380e0 USBPORT!USBPORT_DoneTransfer+0x137
    f8b90f4c f8219f6a 82e38028 804e2eb4 82e38230 USBPORT!USBPORT_FlushDoneTransferList+0x16c
    f8b90f78 f8227fb0 82e38028 804e2eb4 82e38028 USBPORT!USBPORT_DpcWorker+0x224
    f8b90fb4 f8228128 82e38028 00000001 82eee9c8 USBPORT!USBPORT_IsrDpcWorker+0x37e
    f8b90fd0 804dbbd4 82e3864c 6b755044 00000000 USBPORT!USBPORT_IsrDpc+0x166
    f8b90ff4 804db89e f7c94d44 00000000 00000000 nt!KiRetireDpcList+0x46
    f8b90ff8 f7c94d44 00000000 00000000 00000000 nt!KiDispatchInterrupt+0x2a
    WARNING: Frame IP not in any known module. Following frames may be wrong.
    804db89e 00000000 00000009 bb835675 00000128 0xf7c94d44


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    hidusb!HumInternalIoctl+d7
    f7c445d5 c6 ???

    SYMBOL_STACK_INDEX: 0

    FOLLOWUP_NAME: MachineOwner

    IMAGE_NAME: hardware

    DEBUG_FLR_IMAGE_TIMESTAMP: 0

    SYMBOL_NAME: hidusb!HumInternalIoctl+d7

    MODULE_NAME: hardware

    FAILURE_BUCKET_ID: IP_MISALIGNED_hidusb.sys

    BUCKET_ID: IP_MISALIGNED_hidusb.sys

    Followup: MachineOwner
    ---------

    eax=00000103 ebx=82f80340 ecx=f8b90de3 edx=82e380ec esi=00000103 edi=82d56a48
    eip=f7c445d5 esp=f8b90dd8 ebp=f8b90de4 iopl=0 nv up ei pl zr na pe nc
    cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00210246
    hidusb!HumInternalIoctl+0xd7:
    f7c445d5 c6 ???
    ChildEBP RetAddr Args to Child
    f8b90de4 f88c5e91 82d6f6b8 82d56a48 82d56a48 hidusb!HumInternalIoctl+0xd7 (FPO: [Non-Fpo])
    f8b90df8 f88c7234 82d6f6b8 82d56a48 82d56a48 HIDCLASS!HidpCallDriver+0x3f (FPO: [Non-Fpo])
    f8b90e14 f88c709c 82d6f784 82f80340 f8b90e5f HIDCLASS!HidpSubmitInterruptRead+0x84 (FPO: [Non-Fpo])
    f8b90e4c 804e3d38 00000000 82d56a48 00d6f784 HIDCLASS!HidpInterruptReadComplete+0x1d2 (FPO: [Non-Fpo])
    f8b90e7c f8216ee5 82d56a48 82e0a0b0 82e38028 nt!IopfCompleteRequest+0xa2 (FPO: [Non-Fpo])
    f8b90ee4 f8217b57 82e74408 00000000 82e387d8 USBPORT!USBPORT_CompleteTransfer+0x373 (FPO: [Non-Fpo])
    f8b90f14 f8218754 026e6f44 82e380e0 82e380e0 USBPORT!USBPORT_DoneTransfer+0x137 (FPO: [Non-Fpo])
    f8b90f4c f8219f6a 82e38028 804e2eb4 82e38230 USBPORT!USBPORT_FlushDoneTransferList+0x16c (FPO: [Non-Fpo])
    f8b90f78 f8227fb0 82e38028 804e2eb4 82e38028 USBPORT!USBPORT_DpcWorker+0x224 (FPO: [Non-Fpo])
    f8b90fb4 f8228128 82e38028 00000001 82eee9c8 USBPORT!USBPORT_IsrDpcWorker+0x37e (FPO: [Non-Fpo])
    f8b90fd0 804dbbd4 82e3864c 6b755044 00000000 USBPORT!USBPORT_IsrDpc+0x166 (FPO: [Non-Fpo])
    f8b90ff4 804db89e f7c94d44 00000000 00000000 nt!KiRetireDpcList+0x46 (FPO: [0,0,0])
    f8b90ff8 f7c94d44 00000000 00000000 00000000 nt!KiDispatchInterrupt+0x2a (FPO: [Uses EBP] [0,0,1])
    WARNING: Frame IP not in any known module. Following frames may be wrong.
    804db89e 00000000 00000009 bb835675 00000128 0xf7c94d44
    start end module name
    804d7000 806eb100 nt ntoskrnl.exe Tue Mar 01 19:59:37 2005 (42250FF9)
    806ec000 8070c380 hal halaacpi.dll Wed Aug 04 01:59:05 2004 (41107B29)
    b48d6000 b4900180 kmixer kmixer.sys Wed Jun 14 04:47:45 2006 (448FCD31)
    b6269000 b6280480 dump_atapi dump_atapi.sys Wed Aug 04 01:59:41 2004 (41107B4D)
    b9415000 b9455280 HTTP HTTP.sys Thu Mar 16 19:33:09 2006 (441A03C5)
    b9636000 b9687400 srv srv.sys Fri Apr 21 02:12:25 2006 (444877C9)
    b96b0000 b96dc400 mrxdav mrxdav.sys Wed Aug 04 02:00:49 2004 (41107B91)
    b9a7b000 b9a8f400 wdmaud wdmaud.sys Wed Jun 14 05:00:44 2006 (448FD03C)
    ba3c8000 ba3d6d80 sysaudio sysaudio.sys Wed Aug 04 02:15:54 2004 (41107F1A)
    ba5f8000 ba5fb280 ndisuio ndisuio.sys Wed Aug 04 02:03:10 2004 (41107C1E)
    bf000000 bf011580 dxg dxg.sys Wed Aug 04 02:00:51 2004 (41107B93)
    bf012000 bf3c9400 nv4_disp nv4_disp.dll Wed Jun 15 21:04:44 2005 (42B0D02C)
    bf800000 bf9c1180 win32k win32k.sys Wed Oct 05 20:05:44 2005 (43446A58)
    bffa0000 bffe5c00 ATMFD ATMFD.DLL Wed Aug 04 03:56:56 2004 (411096C8)
    f68e9000 f6900800 SCSIPORT SCSIPORT.SYS Wed Aug 04 01:59:39 2004 (41107B4B)
    f6929000 f6949f00 ipnat ipnat.sys Wed Sep 29 18:28:36 2004 (415B3714)
    f694a000 f69b8a00 mrxsmb mrxsmb.sys Fri May 05 05:41:42 2006 (445B1DD6)
    f69b9000 f69e3a00 rdbss rdbss.sys Fri May 05 05:47:55 2006 (445B1F4B)
    f69e4000 f6a05d00 afd afd.sys Wed Aug 04 02:14:13 2004 (41107EB5)
    f6a06000 f6a2dc00 netbt netbt.sys Wed Aug 04 02:14:36 2004 (41107ECC)
    f6a2e000 f6a85d80 tcpip tcpip.sys Thu Apr 20 07:51:47 2006 (444775D3)
    f6a86000 f6a98400 ipsec ipsec.sys Wed Aug 04 02:14:27 2004 (41107EC3)
    f6a99000 f6aaf400 InCDfs InCDfs.SYS Tue Sep 07 10:27:22 2004 (413DC54A)
    f7bf0000 f7bf2900 Dxapi Dxapi.sys Fri Aug 17 16:53:19 2001 (3B7D843F)
    f7bf8000 f7c2b200 update update.sys Wed Aug 04 01:58:32 2004 (41107B08)
    f7c40000 f7c42f80 mouhid mouhid.sys Fri Aug 17 16:47:57 2001 (3B7D82FD)
    f7c44000 f7c46580 hidusb hidusb.sys Fri Aug 17 17:02:16 2001 (3B7D8658)
    f7c54000 f7c84100 rdpdr rdpdr.sys Wed Aug 04 02:01:10 2004 (41107BA6)
    f80e9000 f80f9e00 psched psched.sys Wed Aug 04 02:04:16 2004 (41107C60)
    f80fa000 f8110680 ndiswan ndiswan.sys Wed Aug 04 02:14:30 2004 (41107EC6)
    f8111000 f8134980 portcls portcls.sys Wed Aug 04 02:15:47 2004 (41107F13)
    f8135000 f81b8980 smwdm smwdm.sys Thu Dec 19 17:48:46 2002 (3E024CCE)
    f81b9000 f81db680 ks ks.sys Wed Aug 04 02:15:20 2004 (41107EF8)
    f81dc000 f81ef900 parport parport.sys Wed Aug 04 01:59:04 2004 (41107B28)
    f820d000 f822fe80 USBPORT USBPORT.SYS Wed Aug 04 02:08:34 2004 (41107D62)
    f8230000 f8243780 VIDEOPRT VIDEOPRT.SYS Wed Aug 04 02:07:04 2004 (41107D08)
    f8244000 f8551500 nv4_mini nv4_mini.sys Wed Jun 15 21:09:28 2005 (42B0D148)
    f8556000 f8558280 rasacd rasacd.sys Fri Aug 17 16:55:39 2001 (3B7D84CB)
    f859a000 f85b4580 Mup Mup.sys Wed Aug 04 02:15:20 2004 (41107EF8)
    f85b5000 f85e1a80 NDIS NDIS.sys Wed Aug 04 02:14:27 2004 (41107EC3)
    f85e2000 f866e480 Ntfs Ntfs.sys Wed Aug 04 02:15:06 2004 (41107EEA)
    f866f000 f8685780 KSecDD KSecDD.sys Wed Aug 04 01:59:45 2004 (41107B51)
    f8686000 f8697f00 sr sr.sys Wed Aug 04 02:06:22 2004 (41107CDE)
    f8698000 f86b7780 fltmgr fltmgr.sys Mon Aug 21 05:14:57 2006 (44E97991)
    f86b8000 f86cf480 atapi atapi.sys Wed Aug 04 01:59:41 2004 (41107B4D)
    f86d0000 f86f5700 dmio dmio.sys Wed Aug 04 02:07:13 2004 (41107D11)
    f86f6000 f8714880 ftdisk ftdisk.sys Fri Aug 17 16:52:41 2001 (3B7D8419)
    f8715000 f8725a80 pci pci.sys Wed Aug 04 02:07:45 2004 (41107D31)
    f8726000 f8753d80 ACPI ACPI.sys Wed Aug 04 02:07:35 2004 (41107D27)
    f8775000 f877dc00 isapnp isapnp.sys Fri Aug 17 16:58:01 2001 (3B7D8559)
    f8785000 f878f500 MountMgr MountMgr.sys Wed Aug 04 01:58:29 2004 (41107B05)
    f8795000 f87a1c80 VolSnap VolSnap.sys Wed Aug 04 02:00:14 2004 (41107B6E)
    f87a5000 f87ade00 disk disk.sys Wed Aug 04 01:59:53 2004 (41107B59)
    f87b5000 f87c1200 CLASSPNP CLASSPNP.SYS Wed Aug 04 02:14:26 2004 (41107EC2)
    f87c5000 f87cfe80 uagp35 uagp35.sys Wed Aug 04 02:07:43 2004 (41107D2F)
    f87f5000 f87fd900 msgpc msgpc.sys Wed Aug 04 02:04:11 2004 (41107C5B)
    f8815000 f881ef00 termdd termdd.sys Wed Aug 04 01:58:52 2004 (41107B1C)
    f8825000 f882e480 NDProxy NDProxy.SYS Fri Aug 17 16:55:30 2001 (3B7D84C2)
    f8835000 f8843100 usbhub usbhub.sys Wed Aug 04 02:08:40 2004 (41107D68)
    f8865000 f886d700 netbios netbios.sys Wed Aug 04 02:03:19 2004 (41107C27)
    f8885000 f888d880 Fips Fips.SYS Fri Aug 17 21:31:49 2001 (3B7DC585)
    f8895000 f889d700 wanarp wanarp.sys Wed Aug 04 02:04:57 2004 (41107C89)
    f88b5000 f88c4900 Cdfs Cdfs.SYS Wed Aug 04 02:14:09 2004 (41107EB1)
    f88c5000 f88cdd80 HIDCLASS HIDCLASS.SYS Wed Aug 04 02:08:18 2004 (41107D52)
    f8945000 f894e200 amdk7 amdk7.sys Wed Aug 04 01:59:19 2004 (41107B37)
    f8955000 f8964d80 serial serial.sys Wed Aug 04 02:15:51 2004 (41107F17)
    f8965000 f8971e00 i8042prt i8042prt.sys Wed Aug 04 02:14:36 2004 (41107ECC)
    f8975000 f897f380 imapi imapi.sys Wed Aug 04 02:00:12 2004 (41107B6C)
    f8985000 f8991180 cdrom cdrom.sys Wed Aug 04 01:59:52 2004 (41107B58)
    f8995000 f89a3080 redbook redbook.sys Wed Aug 04 01:59:34 2004 (41107B46)
    f89a5000 f89b3b80 drmk drmk.sys Wed Aug 04 02:07:54 2004 (41107D3A)
    f89b5000 f89bf600 fetnd5bv fetnd5bv.sys Thu Dec 16 00:36:28 2004 (41C11EDC)
    f89c5000 f89d1880 rasl2tp rasl2tp.sys Wed Aug 04 02:14:21 2004 (41107EBD)
    f89d5000 f89df200 raspppoe raspppoe.sys Wed Aug 04 02:05:06 2004 (41107C92)
    f89e5000 f89f0d00 raspptp raspptp.sys Wed Aug 04 02:14:26 2004 (41107EC2)
    f89f5000 f89fb200 PCIIDEX PCIIDEX.SYS Wed Aug 04 01:59:40 2004 (41107B4C)
    f89fd000 f8a01900 PartMgr PartMgr.sys Fri Aug 17 21:32:23 2001 (3B7DC5A7)
    f8a05000 f8a09bc0 PxHelp20 PxHelp20.sys Tue Oct 28 13:25:49 2003 (3F9EB4AD)
    f8a65000 f8a6b6c0 secdrv secdrv.sys Fri Feb 09 11:51:30 2001 (3A842012)
    f8a75000 f8a7a000 usbuhci usbuhci.sys Wed Aug 04 02:08:34 2004 (41107D62)
    f8a7d000 f8a83800 usbehci usbehci.sys Wed Aug 04 02:08:34 2004 (41107D62)
     
  2. 2006/10/06
    Arie

    Arie Administrator Administrator Staff

    Joined:
    2001/12/27
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    Disable the driver (USB in this case) and/or check with the manufacturer for driver updates. Check with your hardware vendor for any BIOS updates.
     
    Arie,
    #2

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  4. 2006/10/06
    ready4war

    ready4war Inactive Thread Starter

    Joined:
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    driver updates for usb? isnt 2.0 wit sp2 the highest?
     

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