Compaq Presario 2262 Modem hassles

Hi all. I have what has been a doozy of a problem for me to solve. Hopefully someone here can help me. I recently purchased a Compaq Presario 2262 desktop, which although ancient, is good for a learner (A prezzy for mum!!) HAHA!!.

My problem is, after a clean install from Windows 98 to Windows 2000 (Not an upgrade, a clean install), the modem shows up in the device manager with an exclamation mark. When I open the modem I am greeted with a message saying that my modem had been disabled by BIOS. It says that it is Code 29.

I have tried reseating the modem, fiddling with BIOS settings and also have removed the CMOS/BIOS battery and memory for a fresh start. The afformentioned modem is a Lucent brand, although I am unsure of the model but I do know it is the original part for this comp.

Have tried to download driver but the one I got was missing a certain .sys file. I cannot find a updated BIOS flash either.

Can someone please help???

Many thanks in advance
Matty J

 

First try the card in different PCI slots and see if you can overcome the error message.

Lucent send you to Agrere, so you could try these drivers:
http://www.agere.com/entnet/modem_driver2.html
These are Win Modems so you may just need to get Windows to install the drivers from the Windows CD.

Just found these:
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=c00007167
http://support.microsoft.com/kb/q227469/
They seem to suggest you get another modem.


Matt

 

Thanks for the reply mattman!.. Sound like that might just be the easiest thing to do. I don't think i've got any hair left to pull out!..