My USB port is not working, why?

I have win98se on a compaq presario computer. I have a PNY 256M flash drive with a file on it. I tried it in both front and back USB ports. It doesn't recognize the removable disk. I tried it on two other computers, and it works. What can I do to make this work on my Compaq? I feel that it has to do with the driver, but I don't know anything about driver stuff. Can someone please help me?

 

eemom--Yes, with Win98, you probably need drivers. Did you get a CD with the USB Drive? If not go to the manufacturer's site and see if you can get drivers there. You may find drivers but with the notice that no guarantee is given that they will work for Win98. Download them anyway.
Or tell us what the drive is and maybe we can find the drivers.

 

USB Port not working

Jim, I just tried another flash drive too in the USB and it doesn't work either. So, explain to me what you meant by the quote above. I am a bit confused. Thanks a bunch.

 

This might be it:
http://www.pny.com/support/drivers/?prod=attache

 

Well I downloaded it but i don't know where to open it at. It gives me this "Open With" window..............i found the flash drive though right away.

 

I also did a Compaq Diagnostics test and this is what it said.

USB Controller . . . . . . . . . . . . . VIA Tech 3038 PCI to USB Universal Host Controller
Root Hub . . . . . . . . . . . . . . . USB Root Hub
Ports . . . . . . . . . . . . . . . 2
Port1 . . . . . . . . . . . . . . Device Not Connected
Port2 . . . . . . . . . . . . . . USB Composite Device

USB Controller . . . . . . . . . . . . . VIA Tech 3038 PCI to USB Universal Host Controller
Root Hub . . . . . . . . . . . . . . . USB Root Hub
Ports . . . . . . . . . . . . . . . 2
Port1 . . . . . . . . . . . . . . Device Not Connected
Port2 . . . . . . . . . . . . . . Device Not Connected

 

eemom--Forgive me. I did not see that you had named your USB flash drive in your first post.
You seem to be on the way to a solution now with mattman's and PeteC's advice.

 

Well, I did the winzip and these are the files listed.

musb6E.inf
Pu20disk.pdr
PU20sysd.sys

so where is the setup file?

 

Start the computer without the drive connected. Right-click on the .inf file and select Install. Connect the drive, the Add New Hardware wizard should run and ask where to locate the driver files. Direct it to where you have unzipped/decompressed the files. You will have located it when you see the musb6E.inf file in the left hand panel.

Using Win 98, I suggest you do not disconnect the drive while the system is running. Shutdown to disconnect.

Matt

 

I have the PNY Attache' 256M drive. Am in process of following mattman's instructions, will let you guys know. thanks

 

Hey Guys..........it Worked............i Have A Usb Working Now. Thank You For Everything..........i'm A Happy Camper Now. Maybe Someone Else Will Read This Post Have Have The Good Luck I Had With Ya'll Helping Me........thanks Again.