Pop-up

malware according to mailman, i hav tried blocking it, did a scan, but can not delete it, what should i do?

 

Little vague there eh?

Ok, I checked your other thread and lets run a couple of scans, tho I'm not sure which you may have done yet.

For starters, if you do not have them yet, please DL and run AdAware & Spybot Search & Destroy. AdAware and Spybot Search & Destroy are 2 of the most trusted apps in the security area. They are both free, compliment each other nicely, and do not use a lot of resources. They can be found here:

Spybot Search & Destroy v.1.4
AdAware SE Free v1.06r

With AdAware and Spybot: DL, follow the install instructions, check for updates, then scan, repair/remove/quarantine anything found. Reboot before next scan with whichever app is next. The reason for running these apps, is to clean up some of the other 'crapware' on your pc, which, in turn, will make deciphering your HJT log, easier.

Then we use HiJackThis v:1.99.1zip.
DL the zip file to your desktop, then create a new folder on your C drive, called 'HJT' or 'HijackThis'. Then unzip the files to the new folder. When you run HijackThis.exe from C:\HJT folder and have it "Fixed checked" it will create a backup file of modifications to use if restore is necessary which is easily accessible.

Run the program, and press Scan. You will notice the Scan button will turn into a "Save Log" button. Save the log and Post that log onto this topic. DO NOT DELETE or modify anything yet, as some of it is needed to keep your system in proper working order.

 

Hi, TeMerc.

marrisldm's HJT log is in the other thread. I would merge the threads if i could.


EDIT: According to this link, I'm guessing the problem in this case is related to marrisldm's
O4 - HKCU\..\Run: [License Manager] "C:\Program Files\License_Manager\license_manager.exe " /silent
HJT log entry.

marrisldm, I recommend you do not proceed with anything in regards to this "license manager" until you are directed how to do so by TeMerc.

 

marrisldm,

Bmoore1129 posted information in the other thread about removal of the popcorn.net software.

Apparently (according to the 4-page popcorn.net removal tutorial Bill linked), you must take specific steps to cancel your popcorn.net subscription. Otherwise your credit rating may be in jeopardy.

I recommend AGAINST providing them with any information other than what is absolutely necessary for them to cancel your "subscription ". (They should NOT need your credit card information, Social Security Number, or other such information to cancel your "subscription ".) I advise AGAINST even providing them with your name or address. If they don't have that information, I think it would be rather difficult for them to bill you. I also recommend you carefully document your cancellation in case you need to refer to that documentation later.

The tutorial Bill linked also has a "class action lawsuit" link at the end of each page.

I do not know about the legitimacy of the information provided.

 

i do not know how they could charge me as they do not have my card number.

 

This is just a nag type of malware. By running the aforementioned anti-spyware tools it's possible they will remove it. But to be sure please scan with them and also post a HJT log file. Most of these kinds of adware come in bundles with other unwanted programs.

 

my HJT link is a few posts above, tried every step to get rid of it, so confused, what can i possibly do?

 

I'm locking this this thread to aovid confusion.

From this point on, only post into the thread with your HJT log file. Do not start any other threads. Do not answer any other threads to anythng similar.