Explorer.exe runtime error

When attempting to open a folder using windows explorer (a tool I use a lot) it hangs up and provides the error msg runtime error contact the applications team. I have run Avast, Windows Defender and Regcleaner, unistalled Google and Yahoo Toolbars, (Google suggestions) etc. however explorer.exe still corrupted. I am also unable to get into safe mode. F8 yields boot options but not entry to safe mode.

Suggestions for repair would be most appreciated. Tks

 

Hello tjanis and welcome to the Board

Read this article: Troubleshooting Windows Explorer Errors

http://www.helpwithwindows.com/techfiles/explorer-crashes.html

Regards - Charles

 

Tks Charles. I had found and read the article and downloaded and run shellexview. I scanned the results but took no action. I read more carefully the article after your rec and followed the instructions regarding shells. It cleared up the problem. I'm now going one by one thru the non-microsoft shells to see which one is the offender.

Regards, Tim