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IE7 wont install...need help..posting IE7 log

Discussion in 'Internet Explorer & Microsoft Edge' started by kodak77, 2006/08/26.

  1. 2006/08/26
    kodak77

    kodak77 Inactive Thread Starter

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    0.453: 2006/08/25 18:16:23.750 (local)
    0.469: c:\ec895445280bda696267f9bafb\update\update.exe (version 6.2.29.0)
    0.484: Hotfix started with following command line: /quiet /norestart /er /log:C:\WINDOWS
    1.797: IECUSTOM: Scanning for proper registry permissions...
    3.531: IECUSTOM: Scanning for proper registry permissions...
    3.891: IECUSTOM: Scanning for proper registry permissions...
    4.391: IECUSTOM: Unwriteable key HKCR\mailto
    4.453: IECUSTOM: Unwriteable key HKLM\SOFTWARE\Classes\mailto
    4.516: IECUSTOM: Backing up registry permissions...
    4.516: IECUSTOM: Unable to backup DACLs HKLM\SOFTWARE\Classes\mailto
    4.516: IECUSTOM: Finished backing up registry permissions...
    4.516: IECUSTOM: An error occured verifying registry permissions. ERROR: 0x80070005
    4.516: DoInstallation: CustomizeCall Failed: 0x3f5
    4.531: IECUSTOM: Restoring registry permissions...
    4.531: IECUSTOM: Unable to restore DACLs HKLM\SOFTWARE\Classes\mailto
    4.531: IECUSTOM: Unable to restore DACLs HKCR\mailto
    4.531: IECUSTOM: Finished restoring registry permissions...
    4.547: The configuration registry key could not be written.
    4.547: Internet Explorer 7 installation did not complete.
    4.547: Update.exe extended error code = 0x3f5


    ....Microsoft Troubleshooting site doesnt help
     
    kodak77,
    #1
  2. 2006/08/27
    Skipslot

    Skipslot Inactive

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    Do you have any other windows or programs open when you run it?
     
    Skipslot,
    #2


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  4. 2006/08/28
    kodak77

    kodak77 Inactive Thread Starter

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    i didnt have any program running...but as u can see...there are 2 unwritable keys..the mailto 1's and i need to fix those...
     
    kodak77,
    #3
  5. 2006/08/28
    PeteC

    PeteC SuperGeek Staff

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    I suggest you post on one of the IE 7 newsgroups

    You can't be the only one with this problem.
     
    PeteC,
    #4
  6. 2006/08/28
    Skipslot

    Skipslot Inactive

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    I couldn't get it to install at first, that's why I suggested to not have any other programs running.
     
    Skipslot,
    #5
  7. 2006/08/29
    Arie

    Arie Administrator Administrator Staff

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    Also make sure you are logged in with a user account that has Administrator rights.
     
    Arie,
    #6
  8. 2006/08/29
    kodak77

    kodak77 Inactive Thread Starter

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    yes i was logged in as adminitsrator cuz i am the administartor..do u no any program that can let me change the permissions on the 2 keys...cuz regedit doesnt let me..idk y..and regmon...idk how to use it
     
    kodak77,
    #7

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