My Computer freezes up

I have an internal D:\ drive CD R/RW and a G:\ external USB combo drive. Neither will auto play a game cd (Original vendor copies of BF2 and Civilization III). The activity lights will blink for 15 seconds, then cease and nothing will happen. I insert a CD and try to select it from Explorer...nothing. I try the run command...nothing.
When a CD is in the drive, My Computer shows an hourglass and will not progress past that point. I have tried switching IDE cables on the internal and even a different drive to no avail.
The moment I press the eject button, My Computer becomes navigable again.

I have removed both devices via Device Manager and windows found both and installed the drivers with no problem. I'm beginning to suspect my motherboard.

Any ideas would be greatly appreciated.

PS> I was able to successfully burn an audio CD on the combo drive and it played back without problems. I ran AutoFix.exe and everything checked out.


Again I'll post an copy of HiJackThis logfile:

Logfile of HijackThis v1.99.1
Scan saved at 6:36:30 PM, on 8/24/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
F:\Programs\Alwil Software\Avast4\aswUpdSv.exe
F:\Programs\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\System32\GEARSec.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
F:\Programs\Norton Ghost\Agent\VProSvc.exe
F:\Programs\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\srvany.exe
C:\WINDOWS\Explorer.EXE
F:\Programs\Ideazon\Zboard Software\Driver\ZboardTray.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
F:\Programs\Norton Ghost\Agent\GhostTray.exe
F:\Programs\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
F:\Programs\ATI Technologies\ATI.ACE\CLI.EXE
F:\Programs\Ideazon\Zboard Software\Driver\Zboard.exe
F:\Programs\FinePixViewer\QuickDCF.exe
F:\Programs\ATI Technologies\ATI.ACE\cli.exe
F:\Programs\ATI Technologies\ATI.ACE\cli.exe
C:\Documents and Settings\Mike\Desktop\New Folder\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - F:\Programs\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe "
O4 - HKLM\..\Run: [Norton Ghost 10.0] "F:\Programs\Norton Ghost\Agent\GhostTray.exe "
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [avast!] F:\Programs\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [REGSHAVE] F:\Programs\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [ATICCC] "F:\Programs\ATI Technologies\ATI.ACE\CLIStart.exe "
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Exif Launcher.lnk = F:\Programs\FinePixViewer\QuickDCF.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://F:\Programs\Office\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Mail to a Friend... - http://client.alexa.com/holiday/scri...ons/mailto.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - F:\Programs\Office\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm (file missing)
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: Zboard - C:\WINDOWS\SYSTEM32\Winlognotif.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - F:\Programs\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: avast! Antivirus - Unknown owner - F:\Programs\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - F:\Programs\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - F:\Programs\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Norton Ghost - Symantec Corporation - F:\Programs\Norton Ghost\Agent\VProSvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - F:\Programs\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Windows - Unknown owner - C:\WINNT\srvany.exe

The panel is stumped on this one...

 

What procedure do you do for clean-up??

Try this:

1 - Download and run CrapCleaner from http://www.ccleaner.com/

2 - Run updated versions of Spybot S&D and AdAware SE (one at a time), cleaning all that may be listed.
Spybot - http://www.safer-networking.org/en/mirrors/index.html
AdAware - http://www.download.com/3000-2144-10045910.html
(remember to update databases before scanning)

3 - Perform an online virus scan from http://www.ewido.net/en/onlinescan/ or http://www.bitdefender.com/scan8/ie.html (or both if you want to).

 

Thanks for the reply councillor

My procedure for clean up is this:

1.) Remove any programs. (as required)

2.) Run System Mechanic "remove Junk" function.

3.) Update and run Spybot S&D. Remove any offenders (it's usually just cookies)

3.) Defragment all drives.

4.) Install Programs. (as required)

I'll try **** Cleaner an an online Virus Scan. I do run Avast though.

 

Run Error Checking (chkdsk) on your C: drive.

Find updates for your motherboard/chipset drivers (specifically, the IDE drivers).

 

Thanks for the reply Pete, There are a couple of remnants from Norton System Works Antivirus that are still running even though I have long ago gotten rid of that resourse hog.

I have done a general maintainence of the machine, reseating the CPU HSF, and basically rebuilt the thing with the same parts...lol. Now at least I'm getting Autoplay from the External USB Combo drive, so I'm moving in the right direction...