Chip set???? usb's not working

Hello
Plz help me...
I'm Having problems with my USB ports...
I thought my modem was faulty because i couldn't connect to the internet, i contacted tiscali and they tried everything to get me connected but nothing worked it just kept saying no modem detected...
After going through all the possible routes they offered to send me a new modem, only then they said to me that i need to get someone to check my chip set???????????
I haven't a clue what this is..
Then i realized my usb mouse wasn't working, maybe this was connected and it was all 6 usb ports on my computer aren't working..
What do i do???
What does this mean????

 

You should have received a drivers CD with the computer. The chipset drivers will be on that.

If you don't have the CD, you will need to download the drivers from the motherboard or computer (Dell, HP, Compaq, Gateway, Sony, etc) manufacturer's website (some manufacturers put the drivers in folders on the C: drive, but I doubt you have this type of system).

To find the motherboard manufacturer, use Everest in my signature and go to Moterboard -> Motherboard -> Motherboard Properties. You can post the readout here if you like or do a Google search or go to the manufactutrer's website and look up your model on their Support page.

Matt
PS Welcome to the BBS!

 

Working againThanx !!!!!

Something as simple as that ....
Thank you very much, I haven't got about computers, i just didn't know what to do so i phoned the shop where i bought the board and they told me they'd charge me to fix the problem, you are a life saver thank you!!!

Can i ask how the problem occured???????
What did i do wrong????????

 

When Windows is installed it has a basic set of drivers that run the machine. You need to install the manufacturer's drivers to make the hardware work correctly.

The chipset drivers are very important beause all the other hardware (incuding the CPU) runs through them. As soon as Windows is installed you should run the manufacturer's drivers disk that was supplied with the computer (unless you have upgraded some hardware and the drivers for those will be on a disk that came with that hardware).

Many people forget to install the manufacturer's drivers and do not realize until they come across a problem like your's. If you leave it for too long, other drivers may get installed incorrectly and your system starts working poorly. This may be very hard to fix.

Just remember, if you do a fresh install of Windows, install all the drivers you have as soon as you can, starting with the chipset drivers, then the graphics/video drivers, then all the other drivers. Your system should run as smooth as silk (until internet junk clogs it up, that is )

Hope it goes well for you.

Matt

 

Thanx

Thank you for your help.....