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How to uninstall IE6 SP2/OE problems

Discussion in 'Internet Explorer & Microsoft Edge' started by hyperrush, 2006/07/27.

  1. 2006/07/27
    hyperrush

    hyperrush Inactive Thread Starter

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    Hello. I want to uninstall and reinstall Internet Explorer 6 SP2 but the thing is, my version of windows is an OEM version, plus SP2 already came with it so there is no uninstall option in the add/remove settings of the control panel. Unfortunately, this computer didn't come with a Windows XP CD because XP was already preinstalled. See the problem I'm having is that everytime I go to send/receive a message in Outlook Express, the program stalls and says, "Outlook Express has encountered a problem and needs to close. We are sorry for the inconvenience. To see what data this error report contains, click here ". Then when I do that, this shows up: "Error Signature - AppName: msimn.exe, AppVer: 6.0.2900.2180, ModName: kernel32.dll, ModVer: 5.1.2600.2180, Offset: 0001861d ". How can I fix this? :confused: Any input would be extremely appreciative. Thank you for your time.
     
  2. 2006/07/27
    MrBill

    MrBill SuperGeek WindowsBBS Team Member

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    Are the folders quite full or have large e-mails in them? Especially the Inbox or the Sent box?
     

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  4. 2006/07/27
    hyperrush

    hyperrush Inactive Thread Starter

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    I have already cleared them and started a whole new profile and the same thing happens. :(
     
  5. 2006/07/27
    PeteC

    PeteC SuperGeek Staff

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    Internet Explorer and Outlook Express, which is integrated int IE cannot be uninstalled. Prior to SP1 a repair was reasonably straightforward, but subsequent to SP 2 it is a nightmare.

    I suggest you follow through the possible soluton given here ....

    An Outlook Express basic repair kit
     
  6. 2006/07/29
    hyperrush

    hyperrush Inactive Thread Starter

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    Thank you for the advice. I did go to the Repair Kit link and still ... no avail. I even reinstalled SP2 and it still is giving me the same problem. Where do I go from here considering I can't reinstall Windows XP since it's an OEM version (like I previously said, it came preinstalled with no CD)?
     
  7. 2006/07/30
    PeteC

    PeteC SuperGeek Staff

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    The MS procedure for repairing IE and OE is given here ....

    How to reinstall or repair Internet Explorer and Outlook Express in Windows XP

    but you have followed the only option open to you which is a reinstall of SP 2. Have yet to work out how this can be done if SP 2 was integrated into the original install CD.

    Did you uninstall SP 2 through Add/Remove Programs, reboot and then reinstall or did you try an 'over the top' reinstall?

    Without an XP CD your options are very limited.
     
  8. 2006/07/30
    Welshjim

    Welshjim Inactive

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    I have never understood what MS means when they say "reinstall SP2 ". It is easy enough to go to the SP2 download site,
    http://www.microsoft.com/downloads/...be-3b8e-4f30-8245-9e368d3cdb5a&displaylang=en
    ignore the warnings, download it and then click on the downloaded file.
    I have never done it so do not know what happens next. Does it just reinstall? Do you get a message saying you already have SP2 installed or a variation saying that you have a more modern version installed? Or?

    hyperrush--FWIW--You might try calling your PC maker and ask if they would sell you a complete XP SP2 CD. Many companies will--for about $10 when you have proof you bought the PC from them.
    With the CD you might be able to use the suggestions here though theoretically they are for SP1.
    http://www.theeldergeek.com/repair_reinstall_ie_and_oe_6.htm

    See Socrates suggestion at the end. If you have ie6setup.exe on the PC, or download it from here
    http://www.microsoft.com/downloads/...cb-5e5d-48f5-b02b-20b602228de6&DisplayLang=en
    you might not need a CD.
     
  9. 2006/07/31
    PeteC

    PeteC SuperGeek Staff

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    Jim

    It's a very gray area where SP 2 has been installed from the original XP or a slipstreamed CD and SP 2 cannot be uninstalled. In the case when it was installed as a standalone over SP 1 uninstallation is straightforward.

    I have not tried to install SP 2 over SP 2 and have no intention of jeopardising my setup just to try :)
     
  10. 2006/07/31
    Welshjim

    Welshjim Inactive

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    PeteC--My sentiments exactly. But "Reinstall SP2" is what MS recommends for fixing IE/OE in the link you provide.
    http://support.microsoft.com/default.aspx?kbid=318378

    Maybe someone else will educate us.

    P.S. The ElderGeek and others
    http://www.theeldergeek.com/repair_ie6.htm
    http://www.theeldergeek.com/repair_reinstall_ie_and_oe_6.htm
    just ignore what MS says for SP2 and make recommendations like sfc /scannow and IE.inf regardless of SP1 or SP2. I have always wondered if those fixes work for SP2. Of course a WinXP CD (or a I386 folder with Win XP files and with appropriate SourcePath settings in the Registry) is needed to use them.
    So far I have, thank heaven, not had the need to try.
     

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