speakers not working

hey
i have a little problem with my speakers have just got some new ones and have followed all the instructions rightly but for some reason only 3 out of the 5 are working ive tried to go back to supllier but they said my sound card might need updating i have not got a clue really but was wandering if any one could help me out
thanks

 

Hello kaylaslovely and welcome,

Is there another system on which you can test these speakers? I'm always sceptical whenever I see that the advice is to update another piece of equipment.

You might also try to update drivers for your sound card.

Right click on My Computer > Properties.

Click on Hardware tab.

Click on Device Manager.

Scroll down to and expand Sound, video, and game controllers.

You should see the brand of the sound drivers. As an example, mine is Creative.

Then search for the company's web site and look for updated drivers.

Since your problem is with hardware, and doesn't pertain to a particular OS (so far), I've moved the thread to the Harware section.

Regards - Charles

 

Your sound card may not be compatible with the speaker setup. You can't run a 5.1 speaker set on a 3.1 sound card and etc. and have all channels work.

 

hey thanks

hey thanks i have followed all you r instuctions and under that heading soun video and game controlls there is a list this is what is written
audio codecs
legacy audio drivers
legacy video capture devices
media control devices
mpu-401 compatable midi device
sis 7018 audio driver
standard game port
unimodem half duplex audio device
vidoe codecs
if this is any help as to what i have on my pc have not got a clue how to check if i have the right sound card!
thanks for your help

 

Whiskeyman is right - the 5 speaker set up slipped by me.

Your current sound card can't handle this. You're going to have to look for a sound card that handles a 5 speaker system.

FYI, your sound card is sis 7018 SIS corporation.

http://www.soundcard-drivers.com/companies/955.htm
The latest 718 drivers dated Aug. 19,2003.
From the specs, your OS is WinME.

Regards - Charles

 

thanks

hey thanks for all your advice been a great help just one last question! sorry lol how do i upgrade my sound card and where does it go anyway i really dont have a clue! how much do they cost roughly and are they easy to install
cheers