unable to prevent 0x0000008e stop errors

Hi everybody, this is my first post so I hope it goes ok. Ill put my PC spec in first then go over the problem.

Advent t9003 Desktop PC
Running Windows home service pack 2
Processor Description Intel(R) Pentium(R) 4 CPU 3.20GHz, 3207MHz
Total Memory 512MB
Total Hard Drive 250GB
BIOS Version AWARD - 42302e31 Phoenix - Award BIOS v6.00PG Phoenix - Award BIOS v6.00PG oN661FX-M7 Ver: 1.0b 11/25/2004
Ati radeon and Sapphire radeon graphics dual graphics card

Sorry if I have forgotten something important.

I have had the PC about a year now. It was shop bought and factory installed. I had the odd BSOD from day one but they were so few and only didn’t seem to have a pattern at the time. I investigated areas I thought could cause it and ultimately they just stopped happening. Then about 3 months ago I would get stop errors and hangs during everything, CD burning music playing watching DVDs. All the error messages seem to refer to driver error. I went thru every driver and updated where I could but it seemed to make no difference. System restore did not work (and still doesn’t) and I was getting the strangest of symptoms. My media players would not recognise when I changed a Disc. I would have to close the programme and restart it. In the end I had 3 or 4 successive BSOD and I was forced to reinstall to factory settings, a utility that Advent built in rather than using back up discs. Since doing this I felt it was ok. I reinstalled the anti virus and bang another blue screen, this time generating a stop error 0x000000de. When it rebooted it generated another straight away, this time the old favourite 0x0000008e. I uninstalled the antivirus (which was E-Trust) and reinstalled Norton. During the live update it was unable to update virus definitions. When I clicked on the shortcut I got another BSOD stop error 0x0000008e. I’m starting to feel that this will never be solved. I don’t want to take it to a repairer as I have none near me that I know and trust, Id rather figure it out and fix it here. Any suggestions would be great. If you need more info I am happy to oblige. I am trying to gather together the dump logs to post at this time

 

Debug log

here is the log. sorry it took a while had a blus screen downloading the programme..

Opened log file 'c:\debuglog.txt'

Microsoft (R) Windows Debugger Version 6.6.0003.5
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson\user.dmp]
User Mini Dump File: Only registers, stack and portions of memory are available

Comment: 'Dr. Watson generated MiniDump'
Windows XP Version 2600 (Service Pack 2) MP (2 procs) Free x86 compatible
Product: WinNt, suite: SingleUserTS Personal
Debug session time: Fri Jul 14 20:35:23.000 2006 (GMT+1)
System Uptime: not available
Process Uptime: 0 days 0:01:01.000
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: C:\WINDOWS;C:\WINDOWS\system32;C:\WINDOWS\system32\drivers
...........................................................
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(94.9c): Invalid lock sequence - code c000001e (first/second chance not available)
eax=7c9cbe88 ebx=0007ce00 ecx=0007cdcc edx=7c9cc008 esi=77f640d0 edi=000ec650
eip=7c8321de esp=0007cda8 ebp=0007cdc0 iopl=0 nv up ei pl nz na pe nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000202
kernel32!MapHalfKana+0xb0:
7c8321de f08975d8 lock mov [ebp-0x28],esi ss:0023:0007cd98=????????
0:000> !analyze -v;r;kv;lmtn;.logclose;q
*******************************************************************************
* *
* Exception Analysis *
* *
*******************************************************************************

*** ERROR: Symbol file could not be found. Defaulted to export symbols for ole32.dll -

FAULTING_IP:
kernel32!MapHalfKana+b0
7c8321de f08975d8 lock mov [ebp-0x28],esi

EXCEPTION_RECORD: ffffffff -- (.exr ffffffffffffffff)
.exr ffffffffffffffff
ExceptionAddress: 7c8321de (kernel32!MapHalfKana+0x000000b0)
ExceptionCode: c000001e (Invalid lock sequence)
ExceptionFlags: 00000000
NumberParameters: 0

BUGCHECK_STR: c000001e

DEFAULT_BUCKET_ID: APPLICATION_FAULT

PROCESS_NAME: explorer.exe

ERROR_CODE: (NTSTATUS) 0xc000001e - {Invalid Lock Sequence} An attempt was made to execute an invalid lock sequence.

LAST_CONTROL_TRANSFER: from 77786be2 to 7c8321de

STACK_TEXT:
0007cdc0 77786be2 000ec630 000ec650 000e29dc kernel32!MapHalfKana+0xb0
0007cddc 77778f71 000e29dc 000ec650 00000000 shdocvw!CBaseBrowser2::GetTravelLog+0x47
0007ce04 777869d0 00000000 000e2a88 000ec650 shdocvw!CBaseBrowser2::_UpdateTravelLog+0x1a
0007de88 75f8f6f6 000e29dc 0007dea8 7ca32cac shdocvw!CBaseBrowser2::ActivatePendingView+0x12d
0007de94 7ca32cac 000d6024 000e2a88 000ec650 browseui!CCommonBrowser::ActivatePendingView+0x14
0007dea8 7778de31 000ec650 000e29dc 000e29c8 shell32!CDesktopBrowser::ActivatePendingView+0x16
0007dedc 777795d8 00000000 000ee0e8 00000000 shdocvw!CBaseBrowser2::_CreateNewShellView+0x279
0007df04 77779544 000ee0e8 00000000 00000001 shdocvw!CBaseBrowser2::_CreateNewShellViewPidl+0x46
0007ef84 75f8f776 000e29dc 000ee0e8 00000000 shdocvw!CBaseBrowser2::_NavigateToPidl+0x17c
0007ef9c 7ca2fb48 000d6024 000ee0e8 00000000 browseui!CCommonBrowser::_NavigateToPidl+0x1d
0007efb4 77779217 000ec650 000ee0e8 00000000 shell32!CDesktopBrowser::_NavigateToPidl+0x1d
0007f204 777798ff 00000000 000ec650 00000700 shdocvw!CBaseBrowser2::_OnGoto+0x2ad
0007f218 75f82cd9 000e29dc 0001008a 00000700 shdocvw!CBaseBrowser2::WndProcBS+0x387
0007f234 7ca396fc 000d6024 0001008a 00000700 browseui!CCommonBrowser::WndProcBS+0x20
0007f28c 7ca3968a 000ec650 0001008a 00000700 shell32!CDesktopBrowser::WndProcBS+0x1e2
0007f2b4 77d48709 000ec630 00000700 00000000 shell32!CDesktopBrowser:esktopWndProc+0x18f
0007f2e0 77d487eb 7ca39624 0001008a 00000700 user32!InternalCallWinProc+0x28
0007f348 77d4b743 000948b0 7ca39624 0001008a user32!UserCallWinProcCheckWow+0x150
0007f384 77d4b7ab 0053fa48 0053f9e0 00000000 user32!SendMessageWorker+0x4a5
0007f3a4 77786d0c 0001008a 00000700 00000000 user32!SendMessageW+0x7f
0007f3bc 77786ce2 00000001 000ee0e8 000e29d8 shdocvw!CBaseBrowser2::_SendAsyncOperation+0x20
0007f3d4 77779eb0 000ee0e8 00000001 00000000 shdocvw!CBaseBrowser2::_NavigateToPidlAsync+0x9d
0007f3f8 75f8f81c 000e29c8 000edff8 00000001 shdocvw!CBaseBrowser2::BrowseObject+0x184
0007f40c 7ca3001c 000d6020 000edff8 00000001 browseui!CCommonBrowser::BrowseObject+0x1a
0007f658 7ca2feef 00000001 000e29dc 000e29dc shell32!CDesktopBrowser::_CreateDesktopView+0x129
0007f66c 7778dca4 000ec650 0007f874 00000000 shell32!CDesktopBrowser::OnCreate+0x58
0007f688 75f82cd9 000e29dc 0001008a 00000001 shdocvw!CBaseBrowser2::WndProcBS+0xf1
0007f6a4 7ca396fc 000d6024 0001008a 00000001 browseui!CCommonBrowser::WndProcBS+0x20
0007f6fc 7ca3968a 000ec650 0001008a 00000001 shell32!CDesktopBrowser::WndProcBS+0x1e2
0007f724 77d48709 000ec630 00000001 00000000 shell32!CDesktopBrowser:esktopWndProc+0x18f
0007f750 77d4d297 7ca39624 0001008a 00000001 user32!InternalCallWinProc+0x28
0007f7b8 77d4b368 000948b0 7ca39624 0001008a user32!UserCallWinProcCheckWow+0xea
0007f80c 77d4e840 0053fa48 00000001 00000000 user32!DispatchClientMessage+0xa3
0007f83c 7c90eae3 0007f84c 00000084 00000084 user32!__fnINLPCREATESTRUCT+0x8b
0007f8cc 77d517eb 77d517b1 00000080 0007fdf4 ntdll!KiUserCallbackDispatcher+0x13
0007fd70 77d518a4 00000080 0007fdf4 0007fe08 user32!NtUserCreateWindowEx+0xc
0007fe1c 77d51b08 00000080 7c9ceda8 0007fe08 user32!_CreateWindowEx+0x1ed
0007fe58 7c9f708e 00000080 7c9ceda8 7c9cc4a8 user32!CreateWindowExW+0x33
0007febc 7ca300cb 00000080 7c9ceda8 7c9cc4a8 shell32!SHFusionCreateWindowEx+0x50
0007ff00 7ca3004a 0007ff14 0007ff5c 01016fdc shell32!DesktopWindowCreate+0x71
0007ff0c 01016fdc 00000000 00000000 01016e15 shell32!SHCreateDesktop+0x1c
0007ff18 01016e15 7ffdb000 0007ffc0 00000000 explorer!CreateDesktopAndTray+0x2d
0007ff5c 0101e2b6 000be280 00000000 0002064a explorer!ExplorerWinMain+0x237
0007ffc0 7c816d4f 00000002 5d093c48 7ffdb000 explorer!ModuleEntry+0x6d
0007fff0 00000000 0101e24e 00000000 00000000 kernel32!BaseProcessStart+0x23


STACK_COMMAND: ~0s; .ecxr ; kb

FOLLOWUP_IP:
shdocvw!CBaseBrowser2::GetTravelLog+47
77786be2 85c0 test eax,eax

SYMBOL_STACK_INDEX: 1

FOLLOWUP_NAME: MachineOwner

SYMBOL_NAME: shdocvw!CBaseBrowser2::GetTravelLog+47

MODULE_NAME: shdocvw

IMAGE_NAME: shdocvw.dll

DEBUG_FLR_IMAGE_TIMESTAMP: 411096b6

FAILURE_BUCKET_ID: c000001e_shdocvw!CBaseBrowser2::GetTravelLog+47

BUCKET_ID: c000001e_shdocvw!CBaseBrowser2::GetTravelLog+47

Followup: MachineOwner
---------

eax=7c9cbe88 ebx=0007ce00 ecx=0007cdcc edx=7c9cc008 esi=77f640d0 edi=000ec650
eip=7c8321de esp=0007cda8 ebp=0007cdc0 iopl=0 nv up ei pl nz na pe nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000202
kernel32!MapHalfKana+0xb0:
7c8321de f08975d8 lock mov [ebp-0x28],esi ss:0023:0007cd98=????????
ChildEBP RetAddr Args to Child
0007cdc0 77786be2 000ec630 000ec650 000e29dc kernel32!MapHalfKana+0xb0 (FPO: [Non-Fpo])
0007cddc 77778f71 000e29dc 000ec650 00000000 shdocvw!CBaseBrowser2::GetTravelLog+0x47 (FPO: [Non-Fpo])
0007ce04 777869d0 00000000 000e2a88 000ec650 shdocvw!CBaseBrowser2::_UpdateTravelLog+0x1a (FPO: [Non-Fpo])
0007de88 75f8f6f6 000e29dc 0007dea8 7ca32cac shdocvw!CBaseBrowser2::ActivatePendingView+0x12d (FPO: [Non-Fpo])
0007de94 7ca32cac 000d6024 000e2a88 000ec650 browseui!CCommonBrowser::ActivatePendingView+0x14 (FPO: [Non-Fpo])
0007dea8 7778de31 000ec650 000e29dc 000e29c8 shell32!CDesktopBrowser::ActivatePendingView+0x16 (FPO: [Non-Fpo])
0007dedc 777795d8 00000000 000ee0e8 00000000 shdocvw!CBaseBrowser2::_CreateNewShellView+0x279 (FPO: [Non-Fpo])
0007df04 77779544 000ee0e8 00000000 00000001 shdocvw!CBaseBrowser2::_CreateNewShellViewPidl+0x46 (FPO: [Non-Fpo])
0007ef84 75f8f776 000e29dc 000ee0e8 00000000 shdocvw!CBaseBrowser2::_NavigateToPidl+0x17c (FPO: [Non-Fpo])
0007ef9c 7ca2fb48 000d6024 000ee0e8 00000000 browseui!CCommonBrowser::_NavigateToPidl+0x1d (FPO: [Non-Fpo])
0007efb4 77779217 000ec650 000ee0e8 00000000 shell32!CDesktopBrowser::_NavigateToPidl+0x1d (FPO: [Non-Fpo])
0007f204 777798ff 00000000 000ec650 00000700 shdocvw!CBaseBrowser2::_OnGoto+0x2ad (FPO: [Non-Fpo])
0007f218 75f82cd9 000e29dc 0001008a 00000700 shdocvw!CBaseBrowser2::WndProcBS+0x387 (FPO: [Non-Fpo])
0007f234 7ca396fc 000d6024 0001008a 00000700 browseui!CCommonBrowser::WndProcBS+0x20 (FPO: [Non-Fpo])
0007f28c 7ca3968a 000ec650 0001008a 00000700 shell32!CDesktopBrowser::WndProcBS+0x1e2 (FPO: [Non-Fpo])
0007f2b4 77d48709 000ec630 00000700 00000000 shell32!CDesktopBrowser:esktopWndProc+0x18f (FPO: [Non-Fpo])
0007f2e0 77d487eb 7ca39624 0001008a 00000700 user32!InternalCallWinProc+0x28
0007f348 77d4b743 000948b0 7ca39624 0001008a user32!UserCallWinProcCheckWow+0x150 (FPO: [Non-Fpo])
0007f384 77d4b7ab 0053fa48 0053f9e0 00000000 user32!SendMessageWorker+0x4a5 (FPO: [Non-Fpo])
0007f3a4 77786d0c 0001008a 00000700 00000000 user32!SendMessageW+0x7f (FPO: [Non-Fpo])
start end module name
01000000 010ff000 explorer explorer.exe Wed Aug 04 07:14:38 2004 (41107ECE)
012c0000 01586000 msi msi.dll Mon May 02 16:51:33 2005 (42764C85)
0ffd0000 0fff8000 rsaenh rsaenh.dll Wed Jul 07 03:17:12 2004 (40EB5D28)
20000000 202c5000 xpsp2res xpsp2res.dll Wed Aug 04 08:56:41 2004 (411096B9)
5ad70000 5ada8000 uxtheme uxtheme.dll Wed Aug 04 08:56:43 2004 (411096BB)
5b0a0000 5b0a7000 umdmxfrm umdmxfrm.dll Sat Aug 18 06:35:53 2001 (3B7DFEB9)
5b860000 5b8b4000 netapi32 netapi32.dll Wed Aug 04 08:56:28 2004 (411096AC)
5ba60000 5bad1000 themeui themeui.dll Wed Aug 04 08:56:46 2004 (411096BE)
5cb70000 5cb96000 shimeng shimeng.dll Wed Aug 04 08:56:42 2004 (411096BA)
5cd70000 5cd77000 serwvdrv serwvdrv.dll Sat Aug 18 06:35:55 2001 (3B7DFEBB)
5d090000 5d127000 comctl32_5d090000 comctl32.dll Wed Aug 04 08:56:31 2004 (411096AF)
5fc10000 5fc43000 msutb msutb.dll Wed Aug 04 08:59:10 2004 (4110974E)
6f880000 6fa4a000 AcGenral AcGenral.dll Wed Aug 04 08:55:58 2004 (4110968E)
71aa0000 71aa8000 ws2help ws2help.dll Wed Aug 04 08:57:39 2004 (411096F3)
71ab0000 71ac7000 ws2_32 ws2_32.dll Wed Aug 04 08:57:38 2004 (411096F2)
71bf0000 71c03000 samlib samlib.dll Wed Aug 04 08:56:29 2004 (411096AD)
71d40000 71d5c000 actxprxy actxprxy.dll Wed Aug 04 08:56:04 2004 (41109694)
74720000 7476b000 MSCTF MSCTF.dll Wed Aug 04 08:57:30 2004 (411096EA)
754d0000 75550000 cryptui cryptui.dll Wed Aug 04 08:56:06 2004 (41109696)
75f80000 7607c000 browseui browseui.dll Wed Aug 04 08:56:09 2004 (41109699)
76380000 76385000 msimg32 msimg32.dll Wed Aug 04 08:58:31 2004 (41109727)
76400000 765a6000 netshell netshell.dll Wed Aug 04 08:56:37 2004 (411096B5)
76600000 7661d000 cscdll cscdll.dll Wed Aug 04 08:56:07 2004 (41109697)
76980000 76988000 linkinfo linkinfo.dll Wed Aug 04 08:56:14 2004 (4110969E)
76990000 769b5000 ntshrui ntshrui.dll Wed Aug 04 08:57:09 2004 (411096D5)
769c0000 76a73000 userenv userenv.dll Wed Aug 04 08:56:41 2004 (411096B9)
76b20000 76b31000 atl atl.dll Wed Aug 04 08:56:55 2004 (411096C7)
76b40000 76b6d000 winmm winmm.dll Wed Aug 04 08:57:10 2004 (411096D6)
76c00000 76c2e000 credui credui.dll Wed Aug 04 08:56:42 2004 (411096BA)
76c30000 76c5e000 wintrust wintrust.dll Wed Aug 04 08:56:41 2004 (411096B9)
76c90000 76cb8000 imagehlp imagehlp.dll Wed Aug 04 08:56:25 2004 (411096A9)
76d60000 76d79000 iphlpapi iphlpapi.dll Wed Aug 04 08:56:10 2004 (4110969A)
76e80000 76e8e000 rtutils rtutils.dll Wed Aug 04 08:56:36 2004 (411096B4)
76f60000 76f8c000 wldap32 wldap32.dll Wed Aug 04 08:56:43 2004 (411096BB)
76fd0000 7704f000 clbcatq clbcatq.dll Wed Aug 04 08:56:18 2004 (411096A2)
77050000 77115000 comres comres.dll Wed Aug 04 08:56:36 2004 (411096B4)
77120000 771ac000 oleaut32 oleaut32.dll Wed Aug 04 08:57:39 2004 (411096F3)
771b0000 77256000 wininet wininet.dll Wed Aug 04 08:57:08 2004 (411096D4)
77260000 772fc000 urlmon urlmon.dll Wed Aug 04 08:56:37 2004 (411096B5)
773d0000 774d2000 comctl32 comctl32.dll Wed Aug 04 08:55:56 2004 (4110968C)
774e0000 7761c000 ole32 ole32.dll Wed Aug 04 08:57:38 2004 (411096F2)
77760000 778cc000 shdocvw shdocvw.dll Wed Aug 04 08:56:38 2004 (411096B6)
77920000 77a13000 setupapi setupapi.dll Wed Aug 04 08:56:32 2004 (411096B0)
77a20000 77a74000 cscui cscui.dll Wed Aug 04 08:56:08 2004 (41109698)
77a80000 77b14000 crypt32 crypt32.dll Wed Aug 04 08:56:01 2004 (41109691)
77b20000 77b32000 msasn1 msasn1.dll Wed Aug 04 08:57:23 2004 (411096E3)
77b40000 77b62000 apphelp apphelp.dll Wed Aug 04 08:56:36 2004 (411096B4)
77be0000 77bf5000 msacm32 msacm32.dll Wed Aug 04 08:57:03 2004 (411096CF)
77c00000 77c08000 version version.dll Wed Aug 04 08:56:39 2004 (411096B7)
77c10000 77c68000 msvcrt msvcrt.dll Wed Aug 04 08:59:14 2004 (41109752)
77d40000 77dd0000 user32 user32.dll Wed Aug 04 08:56:40 2004 (411096B8)
77dd0000 77e6b000 advapi32 advapi32.dll Wed Aug 04 08:56:23 2004 (411096A7)
77e70000 77f01000 rpcrt4 rpcrt4.dll Wed Aug 04 08:56:30 2004 (411096AE)
77f10000 77f56000 gdi32 gdi32.dll Wed Aug 04 08:56:07 2004 (41109697)
77f60000 77fd6000 shlwapi shlwapi.dll Wed Aug 04 08:56:44 2004 (411096BC)
77fe0000 77ff1000 secur32 secur32.dll Wed Aug 04 08:56:49 2004 (411096C1)
7c800000 7c8f4000 kernel32 kernel32.dll Wed Aug 04 08:56:36 2004 (411096B4)
7c900000 7c9b0000 ntdll ntdll.dll Wed Aug 04 08:56:36 2004 (411096B4)
7c9c0000 7d1d4000 shell32 shell32.dll Wed Aug 04 08:56:39 2004 (411096B7)
Closing open log file c:\debuglog.txt

 

Update on Crashes

dont know if this is usefull or not, but i recently reinstalled Norton antivirus (better to have than not) but i am unable to run any type of Anti virus scan without it causing the critical error and Blue screening me. every error always points me to a driver issue but i am now totally stuck for what to do next.
if anyone has any ideas all suggestions are welcome. thanks people.

 

End of the line

Thanks for the last advice, unfortunalty i am unable to log a free service call to Microsoft and i cant afford to pay at present to do so. I have already tried using the support option from the pc supplier but their ultimate solution was to reinstall factory settings. This is what i did but it hasnt resolved the issue. it is causing too much of a headache especially as i cannot find the answer so i am going to disconnect at the end of the week and walk away from the whole thing.
thanks for reading my posts all those that have. Much obliged.

Mandy

 

I don't know if this will help or not, but I just went through the STOP 0x0000008E errors myself after a reinstall of XP.

My system had been running fine for over a year and I had a problem that resulted in having to reinstall XP, then I started having random 8E stop errors. I found some info where others had the same problem which turned out to be faulty memory. I replaced my system memory with a new 1 gig. stick and haven't had the problem since. If you are getting the 8E stop it may be worth a try.

 

Acknowledgment

Thanks for the advice. As soon as i have purchased a new stick and tested The system with it i will return and let you know how it went.
again thanks. at least in the good old days when a data entering and storage device went wrong it just meant you needed a new pad and pen.

happy trails all.