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Random restarts, blue screen [DUMP DATA]

Discussion in 'Windows XP' started by Ghetty, 2006/06/21.

  1. 2006/06/21
    Ghetty

    Ghetty Inactive Thread Starter

    Joined:
    2006/06/19
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    My computer keeps automatically restarting itself, any help would be greatly appreciated.



    Opened log file 'c:\debuglog.txt'

    Microsoft (R) Windows Debugger Version 6.6.0003.5
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson\user.dmp]
    User Mini Dump File: Only registers, stack and portions of memory are available

    Comment: 'Dr. Watson generated MiniDump'
    Windows XP Version 2600 (Service Pack 2) UP Free x86 compatible
    Product: WinNt, suite: SingleUserTS
    Debug session time: Mon Jun 19 02:25:01.000 2006 (GMT-7)
    System Uptime: not available
    Process Uptime: 0 days 10:25:53.000
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: C:\WINDOWS;C:\WINDOWS\system32;C:\WINDOWS\system32\drivers
    .........................
    This dump file has an exception of interest stored in it.
    The stored exception information can be accessed via .ecxr.
    (938.be0): Access violation - code c0000005 (first/second chance not available)
    eax=00000001 ebx=458bdbec ecx=7c801694 edx=7c90eb94 esi=01aefd50 edi=01aefd54
    eip=458b8f47 esp=01aefd0c ebp=01aefd1c iopl=0 nv up ei pl nz na pe nc
    cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000202
    458b8f47 ?? ???
    0:003> !analyze -v;r;kv;lmtn;.logclose;q
    *******************************************************************************
    * *
    * Exception Analysis *
    * *
    *******************************************************************************

    *** ERROR: Symbol file could not be found. Defaulted to export symbols for NPROTECT66666 -

    FAULTING_IP:
    +458b8f47
    458b8f47 ?? ???

    EXCEPTION_RECORD: ffffffff -- (.exr ffffffffffffffff)
    .exr ffffffffffffffff
    ExceptionAddress: 458b8f47
    ExceptionCode: c0000005 (Access violation)
    ExceptionFlags: 00000000
    NumberParameters: 2
    Parameter[0]: 00000000
    Parameter[1]: 458b8f47
    Attempt to read from address 458b8f47

    DEFAULT_BUCKET_ID: CODE_RUNNING_ON_HEAP

    PROCESS_NAME: NPROTECT66666

    ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx ". The memory could not be "%s ".

    READ_ADDRESS: 458b8f47

    BUGCHECK_STR: ACCESS_VIOLATION

    IP_ON_HEAP: 458b8f47

    LAST_CONTROL_TRANSFER: from 7c80cca8 to 458b8f47

    FAILED_INSTRUCTION_ADDRESS:
    +458b8f47
    458b8f47 ?? ???

    STACK_TEXT:
    WARNING: Frame IP not in any known module. Following frames may be wrong.
    01aefd08 7c80cca8 00222068 0000021c 01aefd0c 0x458b8f47
    01aefd44 0040b45a 01aeffec 0040b45a 000001ec kernel32!SetThreadPriority+0x4f
    01aefd4c 0040b45a 000001ec 00222068 01aefd9c NPROTECT!NprotectLazyWritePortal+0x5a
    01aeffec 00000000 00408ff0 003a8a48 00000000 NPROTECT!NprotectLazyWritePortal+0x5a


    STACK_COMMAND: ~3s; .ecxr ; kb

    FOLLOWUP_IP:
    NPROTECT!NprotectLazyWritePortal+5a
    0040b45a 8b44240c mov eax,[esp+0xc]

    SYMBOL_STACK_INDEX: 3

    FOLLOWUP_NAME: MachineOwner

    SYMBOL_NAME: NPROTECT!NprotectLazyWritePortal+5a

    MODULE_NAME: NPROTECT

    IMAGE_NAME: NPROTECT66666

    DEBUG_FLR_IMAGE_TIMESTAMP: 413400d8

    FAILURE_BUCKET_ID: ACCESS_VIOLATION_BAD_IP_NPROTECT!NprotectLazyWritePortal+5a

    BUCKET_ID: ACCESS_VIOLATION_BAD_IP_NPROTECT!NprotectLazyWritePortal+5a

    Followup: MachineOwner
    ---------

    eax=00000001 ebx=458bdbec ecx=7c801694 edx=7c90eb94 esi=01aefd50 edi=01aefd54
    eip=458b8f47 esp=01aefd0c ebp=01aefd1c iopl=0 nv up ei pl nz na pe nc
    cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000202
    458b8f47 ?? ???
    ChildEBP RetAddr Args to Child
    WARNING: Frame IP not in any known module. Following frames may be wrong.
    01aefd08 7c80cca8 00222068 0000021c 01aefd0c 0x458b8f47
    01aefd44 0040b45a 01aeffec 0040b45a 000001ec kernel32!SetThreadPriority+0x4f
    01aefd4c 0040b45a 000001ec 00222068 01aefd9c NPROTECT!NprotectLazyWritePortal+0x5a
    01aeffec 00000000 00408ff0 003a8a48 00000000 NPROTECT!NprotectLazyWritePortal+0x5a
    start end module name
    00320000 00358000 S32KRNLL S32KRNLL.DLL Wed Nov 21 16:14:38 2001 (3BFC436E)
    00360000 0037d000 S32UTILL S32UTILL.DLL Wed Nov 21 16:23:06 2001 (3BFC456A)
    00400000 0041a000 NPROTECT NPROTECT66666 Mon Aug 30 21:38:48 2004 (413400D8)
    01690000 01699000 NPComSvr NPComSvr.DLL Mon Aug 30 21:38:26 2004 (413400C2)
    10000000 1000a000 NUMISC NUMISC.DLL Mon Aug 30 21:49:21 2004 (41340351)
    20000000 202c5000 xpsp2res xpsp2res.dll Wed Aug 04 00:56:41 2004 (411096B9)
    5ad70000 5ada8000 uxtheme uxtheme.dll Wed Aug 04 00:56:43 2004 (411096BB)
    5d090000 5d127000 comctl32_5d090000 comctl32.dll Wed Aug 04 00:56:31 2004 (411096AF)
    76080000 760e5000 msvcp60 msvcp60.dll Wed Aug 04 00:59:13 2004 (41109751)
    76fd0000 7704f000 clbcatq clbcatq.dll Mon Jul 25 21:39:44 2005 (42E5BE90)
    77050000 77115000 comres comres.dll Wed Aug 04 00:56:36 2004 (411096B4)
    77120000 771ac000 oleaut32 oleaut32.dll Wed Aug 04 00:57:39 2004 (411096F3)
    773d0000 774d2000 comctl32 comctl32.dll Wed Aug 04 00:55:56 2004 (4110968C)
    774e0000 7761d000 ole32 ole32.dll Mon Jul 25 21:39:47 2005 (42E5BE93)
    77b40000 77b62000 apphelp apphelp.dll Wed Aug 04 00:56:36 2004 (411096B4)
    77c00000 77c08000 version version.dll Wed Aug 04 00:56:39 2004 (411096B7)
    77c10000 77c68000 msvcrt msvcrt.dll Wed Aug 04 00:59:14 2004 (41109752)
    77d40000 77dd0000 user32 user32.dll Wed Mar 02 10:09:29 2005 (42260159)
    77dd0000 77e6b000 advapi32 advapi32.dll Wed Aug 04 00:56:23 2004 (411096A7)
    77e70000 77f01000 rpcrt4 rpcrt4.dll Wed Aug 04 00:56:30 2004 (411096AE)
    77f10000 77f57000 gdi32 gdi32.dll Wed Dec 28 18:54:35 2005 (43B34FEB)
    77f60000 77fd6000 shlwapi shlwapi.dll Tue May 09 22:23:01 2006 (446178B5)
    77fe0000 77ff1000 secur32 secur32.dll Wed Aug 04 00:56:49 2004 (411096C1)
    7c800000 7c8f4000 kernel32 kernel32.dll Wed Aug 04 00:56:36 2004 (411096B4)
    7c900000 7c9b0000 ntdll ntdll.dll Wed Aug 04 00:56:36 2004 (411096B4)
    Closing open log file c:\debuglog.txt
     
  2. 2006/06/21
    capone

    capone Inactive

    Joined:
    2006/05/22
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    Are you able to look in your eventlogs? Any errors in there?
     

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  4. 2006/06/21
    Arie

    Arie Administrator Administrator Staff

    Joined:
    2001/12/27
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    Chekc to see if you have 'normal' dump files. They'll be located in \Windows\Minidump\

    If not, set your system to write a Complete memory dump by following the directions from microsoft
     
    Arie,
    #3

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