Windows XP stalls when accessing CD-ROM

I just recently re-installed windows XP on my computer. I have two drives: a lite-on cd-rw drive, and a sony dvd-rw drive. If I insert a cd or dvd into either of these drives, my computer will freeze most of the time. It seems pretty random to wether it freezes or not. I've tried uninstalling and re-installin the drivers for both drives. I've even tried reinstalling windows again. I'm at a loss of what to do. Can anyone help me out here?

 

can you give us details/specs about your pc?

i'm wondering the age of those devices, and whether or not you are installing windows with any service packs included on the install disc.

 

It's Microsoft Windows XP Home Edition version 2002 service Pack 2

AMD Athlon 64, 256 MB Ram

The Lite-ON is about 5 years old, but the Sony DVD-RW is maybe 2 years old.

Any other information you would need?

--I just opened up the case and found out that both drives are connected to a pci card. Maybe I need a driver for that? But how do I find out? And what kind of driver would that be?

 

The PCI card would seem to be an IDE card. You should see a listing for it under Device Manager -> SCSI Controllers. Best way to identify the card is to take it out and look for a model number printed on the "board" (it should/may have the manufacturer's name). Device Manager -> SCSI Controller may only list the name of the chipset that runs the card and Windows may not have specific drivers for it.

Check that the jumpers for the drives are not set to both Master or both Slave (try setting the CDRW as Master, DVDRW as Slave) OR both can be set as CS (Cable Select) if they are on the same data cable.

There are other possibilities if these don't work (eg., try booting to a bootable CD disk [Windows CD]).

Matt
BTW, welcome to the BBS