hijack on win98 computer-can't resolve

a user in our office has an older computer, and she gets the same browser pop-up each day, several times a day. I have scanned her computer endlessly, and I can't find it. I tried trendmicro, adaware, cwshredder, and nothing seems to find anything unusual to remove.

I always happens when her computer is idle for a while, if she goes on lunch or when she comes in in the morning (our computers are on 24/7 because our office is always open, and she is a typist, so people need to be able to get into her computer anytime via our network to access reports).

It's always the same website (which I will post the link/name when it happens next), but on google I couldn't find anything about it.

Any suggestions? Should I post a hijack this log?

 

What is the website that pops up? A HJT log would help.

 

Hello raingirlIT,

Download and run HijackThis:

Download from here http://radiosplace.com/

Download it to it's own folder, for example create a folder C:\HijackThis

Unzip (double click on zipped folder)

Click on the execute

Click scan button, scan in safe mode

Click save log and save to the folder you just created

Copy resultant .txt file and paste into your next post

Regards - Charles

 

Turns out it was a pop-up from an old virus scanner that had expired in her system. She had disabled it and thought she uninstalled it, but I did some searching and found a few files that were still there thinking it was running therefore, the pop-up was showing up telling her to renew the software. I guess it was a free trial of "ez-antivirus" from some online store, since it was their website poping up and not the anti-virus program company. I found the original install program, installed it, and then clean uninstalled it, and no problems now.

 

Thanks raingirlIT for posting the resolution

Regards - Charles