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Getting BSOD, memory STOP errors randomly [Dump data]

Discussion in 'PC Hardware' started by PDubs, 2006/05/29.

  1. 2006/05/29
    PDubs

    PDubs Inactive Thread Starter

    Joined:
    2002/01/07
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    I purchased a computer rather than building one this time around due to laziness, and can't seem to pinpoint what could be causing this issue. I randomly receive the blue screen of death (BSOD) that details a RAM STOP error. I have the messages written down while it did its memory dump. They look similar to:

    *** STOP 0x00000000 (0x.., 0x.., 0x.., 0x..)

    Everytime this has happened and I've captured the exact hexes, it's always the third address in the parentheses that's different.

    Hardware details:
    Motherboard using onboard video/sound/nic
    2 GB RAM (4 x 512)
    160G SATA HD

    Software details:
    Factory installed Windows Media Center (w/SP2)
    No other random proggies. I haven't set this computer up fully just in case something like this happens in the first 30 days.

    The error is random, but seems to always happen when using applications that go out to the internet including Firefox, IE, Outlook, and even Money. Using the internet functionality of those apps will cause a BSOD, and I can recreate it by using Gmail on my Firefox while simultaneously trying to edit a fantasy baseball team on IE. But just normally using Money or Outlook w/o accessing the web, it works fine.

    Maybe I shouldn't have been lazy, but the deal was too tempting and rather than return it, I'd rather just fix what's broken. I don't think this is a driver issue because it was working fine for some time and I haven't added any hardware to it because it has everything I need. It just started happening randomly. Sometimes when I shake the mouse to bring my computer back from screensaver mode (hibernate is disabled, turn off HDs is disabled), it won't come back either; I have to hard reset.

    Any help is appreciated. Oh, and I can't increase my virtual memory beyond 4196K if that helps any (I'm assuming this is because of on-board video).
     
    PDubs,
    #1
  2. 2006/05/29
    Arie

    Arie Administrator Administrator Staff

    Joined:
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    15,174
    Likes Received:
    412
    Arie,
    #2


  3. to hide this advert.

  4. 2006/05/29
    PeteC

    PeteC SuperGeek Staff

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    2002/05/10
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    PeteC,
    #3
  5. 2006/05/29
    PeteC

    PeteC SuperGeek Staff

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    2002/05/10
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    Snap :)
     
    PeteC,
    #4
  6. 2006/05/29
    PDubs

    PDubs Inactive Thread Starter

    Joined:
    2002/01/07
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    0
    Dump Data (BSOD with MEMORY STOP)

    This log includes the recent few days, all MEMORY STOPs
    =========================================================

    Opened log file 'c:\debuglog.txt'

    Microsoft (R) Windows Debugger Version 6.6.0003.5
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\WINDOWS\MEMORY.DMP]
    Kernel Complete Dump File: Full address space is available

    ************************************************************
    WARNING: Dump file has been truncated. Data may be missing.
    ************************************************************
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: C:\WINDOWS;C:\WINDOWS\system32;C:\WINDOWS\system32\drivers
    **************************************************************************
    THIS DUMP FILE IS PARTIALLY CORRUPT.
    KdDebuggerDataBlock is not present or unreadable.
    **************************************************************************
    Unable to read PsLoadedModuleList
    KdDebuggerDataBlock not available!
    KdDebuggerData.KernBase < SystemRangeStart
    Windows XP Kernel Version 2600 MP (2 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Kernel base = 0x00000000 PsLoadedModuleList = 0x8055c700
    Debug session time: Sun May 28 23:10:08.468 2006 (GMT-5)
    System Uptime: 0 days 0:04:52.151
    Unable to read PsLoadedModuleList
    KdDebuggerDataBlock not available!
    KdDebuggerData.KernBase < SystemRangeStart
    Loading Kernel Symbols
    Unable to read PsLoadedModuleList
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    CS descriptor lookup failed
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    Unable to get current machine context, HRESULT 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 8E, {c0000005, 8054a0ba, ba503760, 0}

    ***** Debugger could not find nt in module list, module list might be corrupt.

    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    Unable to get current machine context, HRESULT 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    Unable to get current machine context, HRESULT 0x80004002
    GetContextState failed, 0x80004002
    Unable to get current machine context, HRESULT 0x80004002
    GetContextState failed, 0x80004002
    Unable to get current machine context, HRESULT 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    Unable to get current machine context, HRESULT 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    Unable to get current machine context, HRESULT 0x80004002
    GetContextState failed, 0x80004002
    Unable to get current machine context, HRESULT 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    Unable to get current machine context, HRESULT 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    Unable to get current machine context, HRESULT 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    Unable to get current machine context, HRESULT 0x80004002
    GetContextState failed, 0x80004002
    Unable to get current machine context, HRESULT 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    Unable to get current machine context, HRESULT 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    Unable to get current machine context, HRESULT 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    Unable to get current machine context, HRESULT 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    Unable to get current machine context, HRESULT 0x80004002
    GetContextState failed, 0x80004002
    Unable to get current machine context, HRESULT 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    Unable to get current machine context, HRESULT 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    Unable to get current machine context, HRESULT 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    Unable to get current machine context, HRESULT 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    Unable to get current machine context, HRESULT 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    Unable to get current machine context, HRESULT 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    Unable to get current machine context, HRESULT 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    Probably caused by : Unknown_Image

    Followup: MachineOwner
    ---------

    ?: kd> !analyze -v;r;kv;lmtn;.logclose;q
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    Unable to get current machine context, HRESULT 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    KERNEL_MODE_EXCEPTION_NOT_HANDLED (8e)
    This is a very common bugcheck. Usually the exception address pinpoints
    the driver/function that caused the problem. Always note this address
    as well as the link date of the driver/image that contains this address.
    Some common problems are exception code 0x80000003. This means a hard
    coded breakpoint or assertion was hit, but this system was booted
    /NODEBUG. This is not supposed to happen as developers should never have
    hardcoded breakpoints in retail code, but ...
    If this happens, make sure a debugger gets connected, and the
    system is booted /DEBUG. This will let us see why this breakpoint is
    happening.
    Arguments:
    Arg1: c0000005, The exception code that was not handled
    Arg2: 8054a0ba, The address that the exception occurred at
    Arg3: ba503760, Trap Frame
    Arg4: 00000000

    Debugging Details:
    ------------------

    ***** Debugger could not find nt in module list, module list might be corrupt.

    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    Unable to get current machine context, HRESULT 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    Unable to get current machine context, HRESULT 0x80004002
    GetContextState failed, 0x80004002
    Unable to get current machine context, HRESULT 0x80004002
    GetContextState failed, 0x80004002
    Unable to get current machine context, HRESULT 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    Unable to get current machine context, HRESULT 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    Unable to get current machine context, HRESULT 0x80004002
    GetContextState failed, 0x80004002
    Unable to get current machine context, HRESULT 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    Unable to get current machine context, HRESULT 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    Unable to get current machine context, HRESULT 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    Unable to get current machine context, HRESULT 0x80004002
    GetContextState failed, 0x80004002
    Unable to get current machine context, HRESULT 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    Unable to get current machine context, HRESULT 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    Unable to get current machine context, HRESULT 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    Unable to get current machine context, HRESULT 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    Unable to get current machine context, HRESULT 0x80004002
    GetContextState failed, 0x80004002
    Unable to get current machine context, HRESULT 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    Unable to get current machine context, HRESULT 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    Unable to get current machine context, HRESULT 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    Unable to get current machine context, HRESULT 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    Unable to get current machine context, HRESULT 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    Unable to get current machine context, HRESULT 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    Unable to get current machine context, HRESULT 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002

    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx ". The memory could not be "%s ".

    FAULTING_IP:
    +ffffffff8054a0ba
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    8054a0ba ?? ???

    TRAP_FRAME: ba503760 -- (.trap ffffffffba503760)
    .trap ffffffffba503760
    Unable to read trap frame at ba503760
    .trap

    DEFAULT_BUCKET_ID: DRIVER_FAULT

    BUGCHECK_STR: 0x8E

    STACK_TEXT:
    GetContextState failed, 0x80004002
    Unable to get current machine context, HRESULT 0x80004002


    STACK_COMMAND: kb

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: Unknown_Module

    IMAGE_NAME: Unknown_Image

    DEBUG_FLR_IMAGE_TIMESTAMP: 0

    BUCKET_ID: CORRUPT_MODULELIST

    Followup: MachineOwner
    ---------

    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    GetContextState failed, 0x80004002
    Unable to get current machine context, HRESULT 0x80004002
    ^ Illegal thread error in '!analyze -v;r;kv;lmtn;.logclose;q'
     
    PDubs,
    #5
  7. 2006/05/29
    PDubs

    PDubs Inactive Thread Starter

    Joined:
    2002/01/07
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    Thanks for the quick help guys. I have created a new thread

    Threads merged
     
    PDubs,
    #6
  8. 2006/05/29
    PeteC

    PeteC SuperGeek Staff

    Joined:
    2002/05/10
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    Best to keep the thread going here - I have merged your threads with title edit.

    You have a problem with your dumps, but I will leave it to those better versed in these matters to comment.
     
    PeteC,
    #7
  9. 2006/05/29
    PDubs

    PDubs Inactive Thread Starter

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    That's no good. Should I delete that dump and recreate the BSOD to start a new one?
     
    PDubs,
    #8
  10. 2006/05/30
    PeteC

    PeteC SuperGeek Staff

    Joined:
    2002/05/10
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    Yes - nothing to analyse in the one you posted.
     
    PeteC,
    #9
  11. 2006/06/27
    PDubs

    PDubs Inactive Thread Starter

    Joined:
    2002/01/07
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    I'm not sure what's causing the issue anymore. I received replacement memory, fdisked, repartitioned, and clean reinstall of O/S. Each time I installed an app, I would run it once, close it, then reboot the machine. This worked without issue for things like all necessary XP updates, antivirus, and firewall software installs: basically, the necessary s/w baseline.

    Nothing happened until I got to Firefox. Previously, I was able to recreate the BSOD at will by opening a Firefox and IE browser and having both of them churn on any page. I would then be assured to see the memory stop error. This time, I had new memory in my machine, verified that it was seeing the full 2G, and Firefox installed fine. I did not run Firefox because I wanted to see what would happen if I just restarted the machine first, before it began creating structures on my machine after running it.

    Voila, the BSOD appeared. My machine got so far as to the "Windows is restarting" or shutting down, whatever the message is, and then the BSOD appeared. I then restarted the machine, uninstalled Firefox and reg entries, continued with other software, and have not seen it since.

    I was hoping to get a memory.dmp file to post on here, but even that wasn't written to the drive it was supposed to be in. I don't know what could be causing it now, and if no one else knows, mods - Please delete this thread. If it happens again, I'll do a new post.
     
    PDubs,
    #10

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