Win XP SP2 Help & Support Center

I was down loading from HP there Help & Support to the desk top during
the down load a pop up said that the down load could not be installed do
you want to uninstall it I clicked Yes to ununstall, it uninstalled it. Now
when I go to click Start to open Windows Help and Support Center it
wont open it pops up with Windows cannot open Help and Support Center
because a system service is not running. pop up screen help.exe says
that Windows cannot find help ctr .exe it also has a Red circle with
a X in it and a code #2147219706. How can I get Help and Support
Center to Open like it should.

Thanks, hope someone can find the cure.
Steven G SR

 

Pete, Thanks for the Help, I did like You said to reinstall Help & Support,
now it comes up with Help and Support ERROR,
Windows cannot open Help and Support because a system service is not
running. To Fix this problem Start The Service Named "Help and Support "
I clicked the Help and Support from the Start Up Menu ,I just keep getting
the ERROR pop up. whats next for Me to try.
Again Thanks for the Quick Reply
All the Best
SOTSR

 

Go to Start > Run and type services.msc <enter> and when the Services Applet opens, scroll down to Help and Support, double click it and change the setting to "Automatic" in the Start Up Type field. Then click "Apply" and you should be all set.

 

WIN XP SP2 Help and Support Center

To surferdude2, thanks for the Help!!, I tried what you said to do,
Help and Support doesn`t show on the Services Applet List. I even checked
each one to see what it is , NO Help and Support found. I also went to the
Knowledge Base Search, it came up with KB 873158. That says Help and
Support Center does not run when the Data Execution Protection feature
is turned on in Win XP SP2. That did not work either.
Again thanks for the Help
All the Best
SOTSR

 

For clarity: There are two types of DEP, software only which came with SP2, and Hardware DEP.

The DEP referred to that disables Help & Support, if it does, is the Hardware type.

Regards - Charles

 

Windows XP SP2 Help and Support

Hey Guys
Thanks for all of Your HELP, I found the way to Reinstall the Help and
Support. it goes as the following to Reinstall.
Click Start, Click Run and type CMD, and Click OK
In Command Prompt, type the following commands and Press Enter after
each line:
net stop helpsvc
cd /d %windir%\pchealth\helpctr
rd packagestore /s /q
rd installedskus /s /q
cd binaries
start /w helpsvc /svchost netsvcs /regserver /install (SEE Note)
start /w helpsvc /register

NOTE The "start /w helpsvc /svhost netsvs /regserver /install "
Command Line REINSTALLS HELP and SUPPORT, which may take
several Minutes

I Hope that this will Help someone that has the Same Problem, this is
the CURE.

Again Thanks for All of Your HELP
All the Best
SOTSR

 

Windows XP SP2 Help and Support (Repair Site )

Hi Pete, thanks for your Help with My Problem,
The Site were I found the CURE is Ramesh`s Site,
http://windowsxp.mvp.org this is a Great site that He has, it has
Windows, Tips, HowTo, in all Verisons, there is one for Windows XP
Pro SP2 for Windows Help and Support Center, that I downloaded
and installed that CURED My Problem. I would say to every one to
write the Ramesh`s site down or book mark it, it has about 350 to
400 topics just for Windows XP. He has a LOT of Information to
Check out that may Help CURE some problems that other Users
can use!!.
Again thanks for ALL of YOUR Help and the Quick Response.
ALL the BEST
sotsr