issues with windows installer

[FONT= "Comic Sans MS"]When I log onto my laptop a windows installer screen pops up stating it's configuring wordperfect office 12, when it can't find the program it tells me to insert the disc that came with the software. I have no software for this program because I am not trying to install it. Any suggestions on how to make it stop?
thanks, celice[/FONT]

 

Hello Celice and welcome.

Download and install MS's Windows Installer cleanup tool:
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

Highlight wordperfect office 12 and delete, that should stop the configuration. Make sure that is the only entry highlighted.

Regards - Charles

 

Hi Steve,
Thanks for replying.
No I don't have a word perfect cd and mine is the only user profile on this laptop.
Any ideas?

 

Hello Charles,
Thank you for replying. I did as you suggested and it worked to an extent. Windows installer is not trying to install wordperfect anymore, however it is now trying to install Sonic Update Manager. I don't have a disc for this either. I'm not even sure what it is. Something to do with music cd's or movie dvd's. Should I use the cleanup tool again?
Thanks again,
Celice

 

Hi Celice,

Yes and post back.

I just had this happen to me - with applications. What I did was uninstall Symantec's NAV2005, a major epic in and of itself

In my case, this happened when a major change took place in the System. There were two programs that did this, at that point it stopped. You may run into this some more as you use programs.

Regards - Charles

 

Hi Charles
It worked this time Thank you so much for taking the time to help me. I'm so glad I found this web site. Feel free to send me messages if you want to chat
Take care and thanks again,
Celice