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Jump Drive not recognized

Discussion in 'PC Hardware' started by reckz, 2006/05/13.

  1. 2006/05/13
    reckz

    reckz Inactive Thread Starter

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    Hi All,

    I've just bought a used Dell Inspiron 8200 laptop, seems to be having an issue with jump drive not being read by the laptop. The laptop is running XP home version and its got 2 USB ports. It won't even recognize if there's any jump drive attached to either USB port. When I hookup the jump drive, its LED doesn't lit up either.
    Both the ports work fine as I connected a printer and a game pad. The laptop would instantly recoginze them. The jump drive is not bad since it works on my desktop and other (Gateway) laptop. The desktop is 3 yrs old with older USB 1.0 version controller and it still read the jump drive fine. I did a search on previous postings and used some suggestions such as checking the hardware manager to notice any anamoly, removing the controllers drivers through control panel and rebooting the laptop etc. I also rebooted the laptop with jump drive hookedup but nothing happens. Can someone please offer any expert advice :confused:
     
  2. 2006/05/14
    charlesvar

    charlesvar Inactive Alumni

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    Hello reckz,

    Uninstall (stop) either the game pad or the printer - then I think one of those ports will recognize the jump drive. I wouldn't fool with the printer port though - experiment with the game pad.

    As a rule, one port, one device. Get an external powered hub if you want to use multilple devices per port.

    Regards - Charles
     

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  4. 2006/05/14
    reckz

    reckz Inactive Thread Starter

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    still the same problem

    Charles, I had not installed the drivers for game pad, I just hooked up the game pad to one of the USB ports and there was this little pop up down on the left corner saying game pad detected. For printer, I did as you suggested but still no results :confused:
     
  5. 2006/05/14
    charlesvar

    charlesvar Inactive Alumni

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    Hi reckz,

    FYI, as soon as the game pad got detected, it got installed - the drivers are another issue.

    The issue could be power, the laptop is not supplying enough power to the drive. My understanding is the larger the disk capacity, the more power required. That's why I wrote in my original post to get a powered external USB Hub.

    The printer, and I'm assuming that the game pad, are self powered, so the adequacy of the power supply wouldn't come up.

    I don't know how to test that, I don't want to tell you to spend money on a powered Hub and in the end that doesn't work either.

    Regards - Charles
     
  6. 2006/05/14
    Zander

    Zander Geek Member Alumni

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    Have you tried it in another port? My mom has one (don't remember the brand) that XP won't recognize when I plug it into either one of the ports on the front of my computer. However, it works fine if I plug it into one of the back ports. Any other card reader or jump drive I've used works fine in either the front or the back :confused: (my guess is that it's a power issue on mine).
     
  7. 2006/05/14
    reckz

    reckz Inactive Thread Starter

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    Hi Charles,
    I had read about this power issues in other threads about similar type of problems, it just didn't occur to me that this could be possibly the problem in my case since both printer & game pad were working OK but now that you mentioned about size of the drive, it is in fact 1 GB drive. Printer has its own power line but game pad is drawing power directly from USB port. It could be that game pad doesn't need as much wattage as this 1 GB jump drive.
    Well .... this possibly goes to show that "size does matter" :D

    I'll see if I can have it tested at a computer shop locally.

    Zander: the laptop has only 2 USB ports and I tried the jump drive on both of 'em. :eek:
     
  8. 2006/05/14
    charlesvar

    charlesvar Inactive Alumni

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    Hi reckz,

    Let us know if it does turn out to be a power issue or some other problem - would be of tremendous help to add to the knowledge base here.

    Regards - Charles
     
  9. 2006/05/14
    reckz

    reckz Inactive Thread Starter

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    I'll keep you posted Charles once I got some update on this issue - thanks for your help. appreciate it.
     

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