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Missing Pictures in Favourite web site [in Internet Explorer & Firefox]

Discussion in 'Internet Explorer & Microsoft Edge' started by Sandy Ferguson, 2006/05/03.

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  1. 2006/05/03
    Sandy Ferguson

    Sandy Ferguson Well-Known Member Thread Starter

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    My very favourite web site has content consisting of text, pictures and links.
    Very recently, the web page, when accessed no longer comes up with pictures. When I pass the mouse over the blank spaces, a copyright (photographer) notice comes up and the logo showing save, print etc but I cannot access the pictures - the spaces stays obstinately blank. On the links, all pictures are present and I have no problems. Operating System Win XP Home Edition SP2.Will not work either with IE6 or Firefox.I have anti virus,Zone Alarm Pro and several Anti-Spyware programmes but I have not changed the Security settings and all other favourite/bookmarked sites remain unaffected. Very odd but I do need to see the pictures (my Football Team won the Championship last weekend). Please Please pretty please.
     
    Sandy Ferguson,
    #1
  2. 2006/05/03
    PeteC

    PeteC SuperGeek Staff

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    Sandy

    Post the URL and I'll take a look.
     
    PeteC,
    #2


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  4. 2006/05/03
    Sandy Ferguson

    Sandy Ferguson Well-Known Member Thread Starter

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    Sandy Ferguson,
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  5. 2006/05/03
    PeteC

    PeteC SuperGeek Staff

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    Congratulations to Cowdenbeath - it's been a long wait :)

    The site works perfectly in both IE and Firefox on my computer so there is no problem with the site itself.

    The picture spaces are absolutely blank on your computer? - no red x in the upper left hand corner of each picture space? The print/save etc logo (Image Toolbar) is from IE.

    What happens if you hit the Save icon on the IE Image Toolbar? Does the picture save?

    Have you tried a right click in the picture space . show picture?

    Have you tried hitting the Refresh button?

    It is rather strange that this problem appears to be confined only to this site.

    I'll continue to muse on this :)
     
    PeteC,
    #4
  6. 2006/05/03
    Sandy Ferguson

    Sandy Ferguson Well-Known Member Thread Starter

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    Thanks for your congrats.Yes 67 years of waiting,longing and suffering followed by the most tremendous day and party. The red x does come up on Firefox but only for an instant. Tried all the print,save but no joy. Also tried re-entering the URL in my home page but same result.Also tried show picture but it is grayed out. Same result with refresh. Beats me.
     
    Sandy Ferguson,
    #5
  7. 2006/05/03
    PeteC

    PeteC SuperGeek Staff

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    OK - another question .....
    How recently, since April 11th?

    On April 11th - Patch Tuesday MS issued a bunch of critical updates, one of which was to resolve a patents problem with another company. KB908531 caused a lot of problems when certain other software was installed. I wonder if this may be the cause.

    Do you have Automatic Updates enabled? Take a look in Add/Remove Programs - check Show Updates - for KB908531 and if it is present remove it. Your security will not be compromised.

    This is a rather long shot as Firefox is also involved.

    I have moved your thread with title Edit to the IE and Mozilla forums for better exposure.
     
    PeteC,
    #6
  8. 2006/05/03
    Sandy Ferguson

    Sandy Ferguson Well-Known Member Thread Starter

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    Thanks Pete No, only in the past 10 days. I removed the update and rebooted but still no change. I also changed to my wife's account (rarely used) and re-iserted URL but still no joy.
     
    Last edited: 2006/05/03
    Sandy Ferguson,
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  9. 2006/05/03
    PeteC

    PeteC SuperGeek Staff

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    Too confusing having the same thread in two forums - only saw your response through New Posts.

    I have closed the thread in the Netscape and Mozilla forum with a redirect to here.

    There may be something relevant in this MS KB article .....

    Pictures Are Not Displayed on Web Sites in Internet Explorer although this really refers to IE in general, not to specific web sites.
     
    PeteC,
    #8
  10. 2006/05/03
    Westside

    Westside Inactive Alumni

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    I have the update, and I have no problem with the site. I assume that a link in the site http://www.cowdenbeath.net/ given above works.
    I tried only FF1.5.0.3.
     
    Last edited: 2006/05/03
    Westside,
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  11. 2006/05/03
    Sandy Ferguson

    Sandy Ferguson Well-Known Member Thread Starter

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    Thanks. I have now been able to access the pictures after a fashion by right clicking on a blank place near where the pics should be, then in properties to encoding,remove tick from Auto and retick,choose Windows European language and the missing picture appears. However I have to go through this procedure each time I access the site. Weird.
     
    Sandy Ferguson,
    #10
  12. 2006/05/03
    PeteC

    PeteC SuperGeek Staff

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    PeteC,
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  13. 2006/05/03
    Sandy Ferguson

    Sandy Ferguson Well-Known Member Thread Starter

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    Nope not working this time and unable to access pics. Encoding seems to have something to do with it and I will persevere. Sandy
     
    Sandy Ferguson,
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  14. 2006/05/13
    Sandy Ferguson

    Sandy Ferguson Well-Known Member Thread Starter

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    Have tried all sorts, including the suggestions in the Microsoft article but still no luck. The problem is a recent one and does not occur on any of the websites linked within http://cowdenbeathfc.com. Nor does it occur on every recent new web page on the site. However when I access the blank spots in the page both on Firefox and IE6, and click on properties, the url for the image/photograph is shown but I am diverted on every occasion to http://127.0.0.1:1026/clear.cgi? All other websites accessed, whether Favourites/bookmarks or other act normally. I have also consulted the Webmaster since the site is clearly the cause of the problem but they too are stumped. Any pointers?
     
    Sandy Ferguson,
    #13
  15. 2006/05/13
    PeteC

    PeteC SuperGeek Staff

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    Sandy

    To be honest this is way beyond my area of experience. I will ask another member who is familiar with web site design to take a look.
     
    PeteC,
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  16. 2006/05/13
    Sandy Ferguson

    Sandy Ferguson Well-Known Member Thread Starter

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    May be something to do with the cache? I have checked the registry - string values seem to be ok but I definitely do not want to tamper. Also tried MozillaZine.
     
    Sandy Ferguson,
    #15
  17. 2006/05/13
    PeteC

    PeteC SuperGeek Staff

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    If by the cache you are referring to theTemporary Internet Files folder I think that is most unlikely as IE and Firefox use different folders and the problem occurs on each browser.

    However, if you want to pursue this download CCleaner and make your selections for IE and Firefox only - uncheck any other sections checked by default and, in IE you should ensure that cookies and autocomplete are unchecked and similarly for Firefox.

    CCleaner will mark the index.dat files for deletion on reboot which may have a bearing on your problem, but I very much doubt it.
     
    PeteC,
    #16
  18. 2006/05/13
    Zander

    Zander Geek Member Alumni

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    I found quite few references to this when searching Google. The ones I checked out it turned out their firewall was causing it. So, if you use a third party firewall, try turning on XP's fire wall and then turn the other one off. Then try accessing the site. If you can see the pics then, we can go from there. If you do use a third party firewall, which one do you use?
     
    Zander,
    #17
  19. 2006/05/13
    Sandy Ferguson

    Sandy Ferguson Well-Known Member Thread Starter

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    I had disabled the XP Firewall and was using (a) Zone Alarm Pro and (b) Sygate (part of Vcom System Suite) with no probs. Enabled XP firewall, turned off ZA and Sygate and the pics have now appeared. Many thanks but weird since only the one site was affected (and had until recently given no problems using the two firewalls).
     
    Sandy Ferguson,
    #18
  20. 2006/05/13
    Zander

    Zander Geek Member Alumni

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    If it's Zone Alarm you're using have a look in the privacy settings. If cookie control and ad blocking are set to anything but off, try turning them off. If you don't see the slider bar for turning them off, click the custom button and click the reset to default button. Also, while you're in there click the site list tab and see if the web site is listed there.

    My cookie control and ad blocking are set to off and I have no problem using Zone Alarm and viewing the site.

    FWIW, in each case that I checked out while searching for this the firewall that was causing this problem was Zone Alarm. Seems some were able to get around it by messing with their privacy settings although I wasn't able to duplicate the problem by changing the settings on mine.
     
    Zander,
    #19
  21. 2006/05/13
    TonyT

    TonyT SuperGeek Staff

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    There is nothing incorrect nor nothing out of sorts with the html code used at those sites, except that the .com site is using SHTML pages rather than HTML or HTM. SHTML is usually used when the page contains SSIs (server side includes. SHTML as an extension tells the server that some content in the document should be processed by the server prior to sending it to the browser.

    I believe your issue is NOT caused by the sites but is caused by either:
    1. how your browser is configured to handle shtml docs or
    2. a corrupted cache or
    3. proxy server IF you connect to WWW using a proxy. (Internet Options/Connections Tab/LAN Settings)

    I would delete ALL temp internet files & ALL cookies & clear history & try again. And disable any proxy server use if setup that way.
     
    TonyT,
    #20
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