Error 1053: When Trying to start MS Software Shadow Copy Provider

Hi,
We are getting the following error message when we try to start "MS Software Shadow Copy Provider" in Services. (This service is required by Norton Ghost 10 when creating a Back Up (Recovery Point) Image.)

We are having this problem on a Windows XP Home Edition, SP2 computer.

Services
– "Could not Start the MS Software Shadow Copy Provider Service on Local
Computer. Error 1053: The Service did not Respond to the Start or Control
Request in a Timely Fashionâ€.

Microsoft KB article 839174 resolution to this problem is to install the latest service pack for the Microsoft .NET Framework 1.1, service pack 1.
We have this already installed on the computer. We also downloaded and installed framework 2.0 (KB829019) from the Windows Update site.

Does anyone know how to correct this problem? Any suggestions would be
appreciated.
Thanks

 

logon as admin and run CMD and type in:

vssadmin list witers

it may very well fail but it DOES take a long time on most machines i've seen w/ the issue. let it ride a few (or more) mins for the output.

the only thing i've come across is a repair install but ... that doesn't always work either. i've also heard of frag being as issue. u can defrag, run repair install and ... do a rain dance maybe

it may also help to report any other event viewer issues. they may be related. can't hurt in any event - pun inteded ... and i'd also try to vanilla the system as much as possible. eg - remove stuff not nec - both hw/sw

 

Hi Skeet6961,

Thanks for the reply.

I entered "vssadmin list providers and got the following:
(Don't know what it means)

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\John >vssadmin list providers
vssadmin 1.0 - Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001 Microsoft Corp.

Provider name: 'MS Software Shadow Copy provider 1.0'
Provider type: System
Provider Id: {b5946137-7b9f-4925-af80-51abd60b20d5}
Version: 1.0.0.7


C:\Documents and Settings\John >