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Windows XP Setup crashes

Discussion in 'Windows XP' started by zchavi8, 2006/03/20.

  1. 2006/03/20
    zchavi8

    zchavi8 Inactive Thread Starter

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    Hi all

    My Win XP crashed whilst using Media Player 10. It wouldn't restart after that and would stay stuck on the WIN XP startup splash screen.
    Decided to format and reinstall. Format goes well but the PC get stuck during the installation - the most it reaches is when it says 'Installing Devices' and there's 35mins to go.

    Here's my system:
    P4 3.4GHz
    Asus MB P4P800 SE
    1GB RAM
    ATi 256MB X800 Pro
    Sound Blaster sound card
    2x S-ATA 160GB HDs (one connected at the moment!)

    Do u think its software or has my hardware gone nuts? Any ideas?

    Thanks

    Damian
     
    zchavi8,
    #1
  2. 2006/03/21
    Arie

    Arie Administrator Administrator Staff

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    Examine the Setup log files for anything that may indicate what may be causing the problem. To do this, press SHIFT+F10 to open a command prompt after the first restart, and after any subsequent restarts, if Setup stops responding. In the Windows folder (usually C:\Windows), look for the Pnplog.txt file. This log file is only created during setup if there is an issue that is detected with hardware. The log file should include the hardware that Setup will skip on the next restart.

    You can also review the Setupapi.log file, the Setupact.log file, and the Setuperr.log file (in the Windows folder) to try to determine which device Setup was trying to detect when it stopped responding. To locate the device that is the most likely cause of the issue, read the last 10 to 15 lines at the end of the files.

    Note: You may have to look for the last class installer to load in the Setupapi.log file. This may tell you the device class instead of the specific device.
     
    Arie,
    #2


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  4. 2006/03/21
    rsinfo

    rsinfo SuperGeek Alumni

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    Remove all the hardware not needed to boot computer (sound card, printers etc.) & reinstall again.

    Check your RAM with memtest.
     
    rsinfo,
    #3
  5. 2006/03/21
    zchavi8

    zchavi8 Inactive Thread Starter

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    Thanks people!

    I'll give it a go and get back to you.
     
    zchavi8,
    #4

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