'Open In'?

When downloading I get a window asking what I want to 'Open it in?' if I choose 'Notepad' or any of the suggested, I get a complete non-understandable textof squares etc. what am I not doing Please. Sid.

 

Hi Sid - welcome to BBS

if you let us know what type of file you are trying to open, we can help you choose what to open it with better!

the squares are bytes in the file which don't correspond to anything displayable as a letter or a number or puctuation etc.

You would expect get these with lots of kinds of file - EXEs, GIFs, JPGs, mp3's... even with DOCs


best wishes, HJ

 

got an email from Sid, have replied (gently ) suggesting that it works best to keep replies on the board. Here's what he says

Hi Sid

when you click on the download link you should get the options to Open the file, or Save the file

What you want to do is to Save the file - you can save it anywhere on your computer but keep a note of where you have put it Perhaps make a new folder, call it something like Jenoptik Drivers, and save the file into that. Anywhere that's convenient and memorable.

Don't alter the name of the file though - let the filename stay the way it is.

(I went to the Jenoptik site here and found some pretty confusing instructions, they tell you to make a file when they mean make a folder also I couldn't get to the file without going through a PayPal screen - do they really want you to pay to download a driver )

When you have the file safely saved somewhere on your computer, look at the name of the file, it will probably be called something.EXE or maybe something.ZIP

If it's something.EXE, you don't need a program to open it - an EXE is a program in its own right. You run the program by double-clicking on the file.

With any decent luck this will run the setup program for the drivers!

==

It's possible (though less likely) that double-clicking the something.EXE program will merely "unpack" several files - some drivers come as a package.

If this happened, try to find a file called "setup.exe" amongst the unpacked files - and if it's there, double-click it to install the drivers...

...but if setup.exe isn't among the unpacked files then pls post back with what you found

(note: there will be lots of other files called setup.exe in different places on the computer - they're no good, it's one from Jenoptik you need)

==

If what you downloaded turned out to be a ZIP file something.ZIP you need to unzip it with Winzip; then have a look to see what this produces

in this case pls post back with you find, and we'll take it from there.


best wishes, HJ