Random Restarts [DUMP DATA]

Hi,

I've been experiencing lots of random restarts and am clueless as to why. You can see my specs here.

I don't know if it's hardware... software or what, but I made a log of the dump file created by my latest restart. It's greek to me but does it make sense to anybody???

Here is the log

Thanks a lot,
Douglas

 

Hi,

According to "Bios and Kernel Developers Guid for AMD Athlon(r) 64 and AMD Opteron(r) Processors "

Your problem occurs at data read at L2 cache memory. I believe that it is hardware error L2 cache memory of the AMD processor. Forward the problem to AMD and ask for RMA.

- Bios and Kernel Developers Guid for AMD Athlon(r) 64 and AMD Opteron(r) Processors
Bit Mask:

MA Model Specific MCA
O ID Other Information Error Code Error Code
VV SDP ___________|____________ _______|_______ _______|______
AEUECRC| | | |
LRCNVVC| | | |
^^^^^^^| | | |
6 5 4 3 2 1
3210987654321098765432109876543210987654321098765432109876543210
----------------------------------------------------------------
1100010000001000010000000000000000000000000000000000000100110110

MEMHIRERR - Memory Hierarchy Error {TT}CACHE{LL}_{RRRR}_ERR
These errors match the format 0000 0001 RRRR TTLL

Concatenated Error Code:
--------------------------
_VAL_OVER_ADDRV_MEMHIRERR_36

This error code can be reported back to the manufacturer.
They may be able to provide additional information based upon
this error. All questions regarding STOP 0x9C should be
directed to the hardware manufacturer.


Table 21. Memory Transaction Type Bits (RRRR)
0000b Generic error (GEN)
0001b Generic read (RD)
0010b Generic write (WR)
0011b Data read (DRD) <--
0100b Data write (DRW)
0101b Instruction fetch (IRD)
0110b Prefetch
0111b Evict
1000b Snoop (probe)

Table 19. Transaction Type Bits (TT)
00b Instruction
01b Data <--
10b Generic
11b reserved

Table 20. Cache Level Bits (LL)
00b Level 0 (L0)
01b Level 1 (L1)
10b Level 2 (L2) <--
11b Generic (LG)

 

Hi DJRob.

You appear to have more than 1 memory stick. I would remove all but one and see if it restarts again. If it does, swap the remaining memory stick with one of the ones removed and see what happens. I suspect a memory problem. You also might check the memory settings in the bios.

One further comment. I suspect a problem with the external hard disk. Your post in the other thread says "This error was reported by the CPU via Interrupt 18." Interrupt 18 is a USB interrupt and that is probably tied to the external hard disk. You might change USB ports and see if that has an effect. You might have another device on one of the USB ports that might be causing a problem tho but it's probably the hard disk drive. You might just mount that external hard disk internally for a while and see if the problem goes away.

Also, the next time it happens, immediately check your CPU temperature.

Giles