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Can't open jpegs etc.

Discussion in 'Windows XP' started by babbler, 2006/02/20.

  1. 2006/02/20
    babbler

    babbler Inactive Thread Starter

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    I've lost functionality in Windows Picture and Fax Viewer and have tried several things - using open with etc, but no go. I THINK this trouble started when I installed Security Update for Windows Xp KB912919. When I try to uninstall, the wizared warns I MAY lose functionality in some other programs, hotfixes and security updates. Also, installing SP2 may have caused this problem but I'm not certain as I can't recall exactly when it started - but I think it followed SP2 install.
    I did read somewhere on MS that the KB912919 may cause Picture and Fax Viewer to stop functioning, so I assume removing the update will restore function. Please - some advice. I have tried several fixes - Start>Run
    1)In the Run box, typed: regsvr32 shimgvw.dll
    2)If this doesn’t work, try typing this in the Run box: regsvr32 /I shimgvw.dll
    Neither of these worked. I had installed SP2 but it messed up other things, like my folder views, so I uninstalled it - but still have serious probs with folder views.:(
    BTW, I cant' even find Windows Picture and Fax Viewer on my computer with Search of manually opening files. Anyone know where it is?
    Thanks in advance.

    Windows XP Professional Service Pack 1 (build 2600)
    1.40 gigahertz AMD Athlon XP
    ST380011A [Hard drive] (80.03 GB) -- drive 0, s/n 5JV3R01W, rev 3.06, SMART Status: Healthy
    Board: ECS L7VMM3 3.1
    224 Megabytes Installed Memory
     
    babbler,
    #1
  2. 2006/02/20
    Zander

    Zander Geek Member Alumni

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    Did you try rebooting after the running the regsvr32 commands?

    You can try downloading and running Kelly's fix. Maybe it'll fix it for ya.

    Line 80, left side. Disable or Restore Picture and Fax Viewer

    I don't believe there is an executable file for it. As far as I know it's a function of shimgvw.dll. Needs to be called by the OS. Somebody correct me if I'm wrong about this please. :confused: :)
     
    Zander,
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  4. 2006/02/20
    PeteC

    PeteC SuperGeek Staff

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    Spot on, Zander :) Called by rundll32.exe - its a Context Menu Handler.
     
    PeteC,
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  5. 2006/02/20
    babbler

    babbler Inactive Thread Starter

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    Yes I did reboot. Tried it all several times. I should have mentioned I tried the fix at Kelly's-Korner, and yet another at Ask Leo's site. Neither has helped. Strangely enough, my ScreenSaver works fine and it is set to run from the MyPictures folder where all my unviewable jpegs are.:confused:
    Thanks again for the help and I hope you don't give up yet.
     
    babbler,
    #4
  6. 2006/02/20
    PeteC

    PeteC SuperGeek Staff

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    I suggest you run System File Checker ....

    Start > Run > type in sfc /scannow > OK - note the space before the forward slash and have your XP installation CD handy.
     
    PeteC,
    #5
  7. 2006/02/22
    babbler

    babbler Inactive Thread Starter

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    PeteC - I don't have the CD.:eek: XP was installed at the tech shop that upgraded my computer in Jan/05. Can't I use SFC some other way?
     
    babbler,
    #6
  8. 2006/02/22
    PeteC

    PeteC SuperGeek Staff

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    Only one other way possible - that is if you have a folder on your drive named I386 - that's capital I not numerical 1. Search for that - it can be of various sizes - you are looking for around 475 Mb. If it is there follow the instructions outlined here ....

    http://www.updatexp.com/scannow-sfc.html

    You will need to modify two registry keys to point to the location of the I386 folder, if present ....

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SourcePath

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\
    CurrentVersion\Setup\ServicePackSourcePath

    In both cases ....

    ServicePackSourcePath - Data = C:\
    SourcePath - Data = C:\

    This is for the I386 folder located on the root drive, C:\ - you should substitute the Data value of C:\ for the location of your I386 folder.

    Before you attempt to change anything in the registry back it up

    If the above does not work or is not possible consider downloading Microsoft RAW File Viewer - a version of Picture and Fax Viewer which reads digital camera RAW files and also jpegs.
     
    PeteC,
    #7
  9. 2006/02/22
    Welshjim

    Welshjim Inactive

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    Here, possibly, is another way to reregister shimgvw.dll
    http://www.bleepingcomputer.com/forums/topic39047.html#shimbatr
    The third section from the bottom gives instructions to register that file, but then the instructions say that using "2" will unregister. I suspect that is an error.
    As far as a substitute for Windows Picture and Fax Viewer, I would think Irfanview (free) would be an excellent choice.
    www.irfanview.com
    P.S.--In babbler's first post he says he tried regsvr32 /I shimgvw.dll. Would the capital I make any difference?
     
    Welshjim,
    #8
  10. 2006/02/22
    PeteC

    PeteC SuperGeek Staff

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    The syntax is wrong - not only the capital I
     
    PeteC,
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  11. 2006/02/23
    babbler

    babbler Inactive Thread Starter

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    PeteC, search doesn't turn up I386, so I guess I'm out of luck as to the instructions.

    Welshjim, going to give that batch file a try

    Thanks to you both for your continuing help. I'll report back asap.
     
    babbler,
    #10
  12. 2006/03/06
    babbler

    babbler Inactive Thread Starter

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    Have installed Irfanview and am using it with complete satisfaction. Thanks for trying to help though!
     
    babbler,
    #11
  13. 2006/03/07
    Welshjim

    Welshjim Inactive

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    babbler--Thanks for posting back. Sometimes a workaround is better than solving the original problem! :)
     
    Welshjim,
    #12

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