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Matrox Video card problems

Discussion in 'PC Hardware' started by Jethroww, 2006/02/17.

  1. 2006/02/17
    Jethroww

    Jethroww Inactive Thread Starter

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    Hi. I am having a problem with installing the Matrox Millenium PCI video card. My system is a older one. HP 86680c 533MHz PIII with a HP M70 moniter.

    I have installed the card and the system has found the hardware in win XP. The problem is when I have the moniter hooked up to the Matrox card I can see the bootup but nothing after that and when I have the moniter hooked up the old way to motherboard I don't see the bootup but after that I do see the XP program running and everything is working okay to use the computer.

    I was having problems with it freezing up at different times. I was told it could be the video card? The one that came with the system is a onboard one with only 1mb ram. Would this fix the problem? If so how can I fix the Matrox video card?

    Thanks Jethroww :)
     
  2. 2006/02/18
    rsinfo

    rsinfo SuperGeek Alumni

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    You may have to disable the onboard card in BIOS. Maybe Windows is using the onboard card as Card #1 & your new card as card #2 (dual display setup).
     

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  4. 2006/02/18
    mattman

    mattman Inactive Alumni

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    Windows will be running on the old graphics drivers. I suggest you use the old connection, in Windows go to Device Manager and uninstall the old drivers (restart later if it asks). Check in Add/Remove programs for anything related to the old graphics and uninstall that. Then run the Maxtrox drivers installation CD.

    When you reboot, if Windows insists on trying to install the old graphics, you will need to disable the old graphics in the BIOS/CMOS settings. You should read through the motherboard manual/User Guide for how to disable the on-board graphics.

    Matt
     
    Last edited: 2006/02/18
  5. 2006/02/18
    Jethroww

    Jethroww Inactive Thread Starter

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    Matt. When I start the computer I can hit F1 and go into the PhoenixBIOS setup utility. In the advanced tab it has video boot type onboard video 1mb
    or 512 and it says you can "disable onboard video" but it will not let me if that is
    what I should do? It is a used card that I just got so I do not have a instalation
    CD. When I go into device manager. I find windows video card and the Matrox one. I have the Matrox card checked to use it and it still will not work.
    Thanks for the help. Jethroww
     
  6. 2006/02/18
    mattman

    mattman Inactive Alumni

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    You may need to change another setting to allow you to disable. Look for another setting "VGA boot from" change this to PCI. It may be hidden in another menu. Post back with the motherboard or computer model number if you are still stuck. There may need to be a jumper set on the motherboard to allow the onboard graphics to be disabled.

    I think you will definitely need to find out how to disable the onboard graphics. Windows is probably setting the onboard graphics as the primary display and the Matrox as the secondary display like rsinfo was saying.

    Matt
     
  7. 2006/02/18
    Jethroww

    Jethroww Inactive Thread Starter

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    Hi Matt. I went back into the setup utility and found that I could go into
    PCI configuration,PCI device#4,enable master was disabled,enable selected
    device as PCI bus master. I did this and the moniter now does not go into
    standby but stays on after the computer has started. But now it will display
    everything upto the XP startup with the meter? running back and fourth. Then
    the screen goes black before it is to turn blue to login? I still have not found
    a way to disable the onboard video. I am getting closer but still not there yet.
    Thanks Jethroww
     
  8. 2006/02/19
    Jethroww

    Jethroww Inactive Thread Starter

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    Hi Guys. I finally found the specs for my computer in the HP site. It says that
    I cannot disable the onboard video. This is my first system. So now I am learning
    what to look for when I get another computer/build one myself(hopefully it works).
    I enjoy looking at this site with all the expert information available here.
    Thanks again Jethroww
     
  9. 2006/02/19
    mattman

    mattman Inactive Alumni

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    Strange, but maybe not unexpected for a HP machine. I was trying to get time to look at the HP website, but did not succeed.

    Hp machines are almost non-upgradable.

    Your plan for building your own sounds good. When you look at purchasing a motherboard, download the motherboard manual and check the instructions. Boards like Asus, Abit and MSI have full (step by step) instructions, are written in clear English and have a good support website and knowledgebase. If you get a good motherboard the rest is easy.

    Hope it goes well.
    Matt
     
  10. 2006/02/20
    TonyT

    TonyT SuperGeek Staff

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    Normally, it would work even if the onboartd videpo cannot be disabled. You would have to go to device manager and select the onboard display\properties and set the device to "do not use this device (disable) ". The problem is that the Milleniium is a dual display already, so to use it you have to set it the onboard as disabled in device manager if can get to it..
     
  11. 2006/02/20
    Jethroww

    Jethroww Inactive Thread Starter

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    Hi Guys. Do I set both onboard video and matrox video to do not use this device(disable)?
    If I do this and it still does not work would I get the onboard
    display back by just reconecting it or if neither works how would I get the
    original to work again? Regarding the motherboards would the Asus be the
    better one to get? What socket type? What type of CPU,Intell,Amd etc.
    What would I need to get to build first computer fan,power supply etc.
    Thanks Jethroww
     
  12. 2006/02/20
    mattman

    mattman Inactive Alumni

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    No, just set the onboard graphics to disable. I have never tried this and I would be hesitant, although if you have any problems, boot into Safe Mode and reverse it (re-enable). To get to Safe Mode start tapping the F8 key straight after you hear the POST beep (or even after you see the keyboard LED flash).

    If you are thinking of building your own computer, start a new thread so that everyone can see the title. I am certain you will get some excellent information/guidance (but be prepared for individual's preferences, eg. AMD or Intel, and so you will need to decide yourself). Sit back and soak in the discussion, the people here like to tell of their experiences, which may lead you one way or another. In the end the decision is yours.

    Matt
    BTW, could you post the website for the specifications where you saw that the onboard VGA cannot be disabled.

    Download the manual for the Matrox card, it may be able to disable the onboard graphics itself.
     
    Last edited: 2006/02/21
  13. 2006/02/21
    rsinfo

    rsinfo SuperGeek Alumni

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    :confused:
     
  14. 2006/02/21
    mattman

    mattman Inactive Alumni

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  15. 2006/02/21
    Jethroww

    Jethroww Inactive Thread Starter

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    Hi Matt. Here is the site with my specs http://h10025.www1.hp.com/ewfrf/wc/...ct=59337&lang=en&cc=us&docname=bph05319#N1094
    I was trying to find the page again that said if you have onboard video you can not disable it but no luck so far. When I go into my BIOS set up in the right side explanations it says you can disable the onboard video. But when you hit that box it only says 512 or 1mb nothing about disable?
    Thanks Jethroww
     
  16. 2006/02/21
    mattman

    mattman Inactive Alumni

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    I have mostly been under the impression that disabling the onboard graphics should be a "standard ", since if there is a problem with the graphics, a PCI card can be installed. Looks like I am wrong (at least with a HP).

    Manuals or guides cannot be downloaded at HP, so we can't help there either.

    Matt
    BTW, while you have the case open, try to identify the different parts. It will help when you are looking at building your own
     

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