Control Panel not working any more

One step forward, 2 steps back.

In trying to get the Help system to work again by doing a Repair from the CDROM, all the old problems have come back again, namely:
Right-clicking the desktop produces no response; trying to open most of the control panel apps has no effect; looking at Events causes a hang; shutdown is impossibly slow as the machine hangs on "Saving Your Settings ".

I really thought I had this beat, but it looks like it is balancing on a bit of a knife edge. Error 3006 and 3011 both came back at the last restart.

BTW I mis-quoted the C:\ partition size. It is about 7.5GB, with a 1.5GB pagefile and 1.5GB free space.

 

Pete,
You are not wrong there.
Yeah, I ran chkdsk as part of the first batch of diagnostics, and I have memory test utility I've used before for stressing the RAM.
Both came up with nothing to report.

Services seem very very slow to respond, for example when shutting something off or switching to manual from automatic. Is that normal?

What I will do is strip out drivers for anything connected to USB and reinstall, see if that helps.

When I first saw some symptoms after WMP crashed, one of the very first things I had to do was install a driver for a USB 7-in-1 device, which previously had worked flawlessly with a default XP driver. It is this that the CAILI stuff is linked to. Don't know if I'm clutching at straws or not.

Oh, and after the "repair ", Help and Support is still not responding at all.

I think re-install is all I have left after this. D@mn.

 

Pete
Very slow as in, change a setting, go away, make a coffee and read the paper.
This morning, errors 3006 and 3011 are still there, but they are the only two.

Here's the log from HijackThis. Only thing I don't recognise as mine is the reference to PCPitStop.

Logfile of HijackThis v1.99.1
Scan saved at 08:09:36, on 23/01/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZONELABS\vsmon.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\MEDIAK~1\MagicKey.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\PROGRA~1\MEDIAK~1\OSD.exe
C:\WINDOWS\Samsung\LaserSMMgr\ssmmgr.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\WINDOWS\system32\wuauclt.exe
D:\_utilities\system\interrogate\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\_programmes\Spybot\SDHelper.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [MagicKey] C:\PROGRA~1\MEDIAK~1\MagicKey.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [Samsung LBP SM] "C:\WINDOWS\Samsung\LaserSMMgr\ssmmgr.exe" /autorun
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [Soltek] C:\WINDOWS\system32\autorun.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE "
O8 - Extra context menu item: Search with Wanadoo - res://C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll/VSearch.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) - file://F:\SuperCD\IntraLaunch.CAB
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZONELABS\vsmon.exe

 

We may never know the culprit.

I tried booting with the minimum startup items and still had system hangs. Each time I tried a Repair from the XP CD, the system seemed more prone to hang-ups and the C:\ drive got full of **** temp files.
One re-install later and everything is fine (apart from the fact that some stuff on the D:\ partition was obliterated during the re-install).

Thanks again to all who posted suggestions.

Clogman

 

Control Panel not working any more!

Sounds as though the .avi file had something in it that the registry didn't like?

The fault may be traceable by going to run and enter msconfig and then firstly disabling all the items under the sevices tab.

Reboot the machine and then re-enable the first entry, reboot and try to open the CP. If it works all well and good, if not, enable the next entry, and start again, one at a time until the fault is re-produced. This will take some time to achieve if you have many entries but it will be worthwhile.

You can also do the same with the start-up tab, if the machine fails at all during this procedure, you have found the culprit (a .dll file?) - the machine can be re-started in safe mode to get back at the msconfig window.

I haven't read any other posts so this may have already been suggested, sorry if I am out-of-date!

R