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Opening E Mail Attachments

Discussion in 'Windows XP' started by rebar5058, 2006/01/31.

  1. 2006/01/31
    rebar5058

    rebar5058 Inactive Thread Starter

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    Am running Windows XP, using IE 6.0 with Earthlink's Total Access Mail program with high speed cable. Quite often when I open e mail with attachments (graphics), the pics do not open, only rectangle/s with a red X in the upper left corner. No problem with any text that goes with the picture/s. This only occurs with one or two individuals. Any suggestions would be appreciated.
     
  2. 2006/01/31
    PeteC

    PeteC SuperGeek Staff

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    I would think that the problem lies with the sender. Ask them to check - in OE, assuming that is their mailer, that in Tools > Options > Send > HTML settings that 'Send pictures with messages' is checked.
     

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  4. 2006/01/31
    rebar5058

    rebar5058 Inactive Thread Starter

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    Thank you for the information and suggestion. I've forwarded it to two individuals who have sent e mail with the problem mentioned. Will keep you posted once they've had a chance to make the change.
     
  5. 2006/02/01
    Bobby Evans

    Bobby Evans Inactive

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    Opening Email attachments

    Response from PeteC worked for me.
     
  6. 2006/02/01
    PeteC

    PeteC SuperGeek Staff

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    Bobby Evans - Welcome to the Board :)

    Glad to hear that your problem is resolved.
     

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