Help with Windows Picture and Fax viewer

Are you using AOL?
.art is a proprietary file type used, for the most part, only by AOL.
But then the message says "the file so and so is a ART file with incorrect extension ! "
I do not know why the file extention would have changed from .art to something else, but if these image files really are .art files, then indeed none of the conventional graphics viewers can open them in the conventional way. And it is no surprise that WPFV cannot show previews.
If you use AOL, that would explain why you can view the downloaded image file.
Here is a possible way of using IE to open .art files.
http://www.andyrathbone.com/tips/aolart.html
(You may have to rename the image file to xxxx.art.)
Lots more ideas here
http://www.google.com/search?source...s=GGLD,GGLD:2004-31,GGLD:en&q=open+.art+files
However, none of this is going to solve the preview problem. If you are using AOL, I think you would get the best info on that by asking AOL.

Perhaps it would help for you to tell us the source of these masquerading .art files. Also what file extension is shown for these ".art" files?
It might also help if you right click on one of these image files|Properties and see what is written on the "Type of File" line.

 

I don't know if either of these are relevant or not but they might be worth taking a look at. One of them is for .art files in MS Office but the fix might be the same for this. The office one is for win2K so I don't know if you want to try solution number 3 or not. You'll have to be the judge.

Cannot Save Images in Windows XP As JPG
Issues that you may experience when you work with an .art file in an Office document

 

Dasiatic--This may be the solution
http://support.microsoft.com/?kbid=326675

 

yes jim, i tried it and it worked so far.
I guess the problem just had to be resolved through aol's internet options, not around it. lol.

thanks,aprreciate it. I'll let you know if anything is up.

 

Dasiatic--Thanks for posting back. Always good to hear a suggestion helps.
Let us know if the problem comes back.