New to Xp [No sound]

Hello there,
after giving up trying to upgrade to Windows 2000 from Windows 98, I went and got a Windows XP Pro.
The upgrade went well apart from Norton internet security which had to be removed and re-installed, only it did not want to re-install and became a 3 hour pain. Done now though.
My new problem is Sound, I have not got any?
I have updated the driver and XP says it is working, only it is not?
Ideas anyone?
Quiz.

 

Hello Quiz,

No sound at all, even when playing a cd? Or is it the XP sounds - such as when XP is booting - shutting down?

Depending on your answer, two different problems.

Regards - Charles

 

Would they have been on the installation C/D.
Quiz.

 

No sounds at all?
Quiz.

 

No sounds
not windows media player
not c/d in tray
no dvd
and no windows beeps

Sound card is creative sb pci audio 16, I think.
I went to creative web site and downloaded latest driver but still no sound.
Quiz.

 

You probably think I know what motherboard I have installed.
P/c is now 7 years old and I probably knew once, but not now.
suppose there is an easy way to find out though?
Quiz.

 

Hi Quiz,

I don't see Everest's free Home edition as being available anymore.

Here is a another free program that'll give you system/installed software info http://www3.sympatico.ca/gtopala/about_siw.html

Regards - Charles

 

Interesting that,
I run the program, looked up 'motherboard'
only to find a bit that said on board devices sound= 'ensoniqu' disabled ?

must be able to enable it somewhere?

 

I looked up 'ensoniqu' http://www.soundcard-drivers.com/drivers/48/48733.htm

It seems that it's built into the MOBO as Pete indicates. The driver is for Win98 and may or may not work on XP.

Regards - Charles

 

That sounds bad then.

dragged the tower out 'gateway performance 450'

and yes it looks like an 'on board' sound card.

Where next?
Quiz.

 

It sounds to me like it's onboard sound and it's disabled in the bios (maybe). Have a look in there and see whether it's enabled or not.

 

Petec
hope this means more to you than me?
did msinfo32 then went to sounds, copy & paste.

notice the bit that says status ok?

it's lying.
quiz.



Name Creative AudioPCI (ES1371,ES1373) (WDM)
Manufacturer Creative Technology Ltd.
Status OK
PNP Device ID PCI\VEN_1274&DEV_1371&SUBSYS_8054107B&REV_06\3&61AAA01&0&60
I/O Port 0x0000FF40-0x0000FF7F
IRQ Channel IRQ 11
Driver c:\windows\system32\drivers\es1371mp.sys (5.1.3612.0 built by: WinDDK, 39.88 KB (40,832 bytes), 03/06/2002 11:18)

Name Unimodem Half-Duplex Audio Device
Manufacturer Microsoft
Status OK
PNP Device ID MODEMWAVE\0\{C4544A51-232A-4A4F-8CB5-C5D29091245C}
Driver c:\windows\system32\drivers\modemcsa.sys (5.1.2600.0 (xpclient.010817-1148), 15.75 KB (16,128 bytes), 04/01/2006 18:52)

 

Install the chipset drivers.

In XP click Start and then Help and Support. In the window that opens there will be a list on the left hand side under Pick a Help Topic. Click on any one of these and in the new pane that opens at the bottom you will see "˜Tools’ click on this and then from the list of tools click My Computer Information. In the right hand pane click "˜View general system information about this computer’ then copy and paste all the details from the Specifications heading. Someone will then point you to the download for your chipset drivers.

The chipset drivers are all important and is what allows all the hardware on your computer to talk to each other. The default drives that XP installed can in some cases be fine, but if they are not it could cause all kinds of hardware and software errors down the line.

 

My Computer Information - General

Please wait while information is being collected...

Thanks McTavish
Here it is.



Specifications
Gateway
System Model: TABOR_II
BIOS Version: Intel Corp. 4W4SB0X0.15A.0019.P14


Operating System
Microsoft Windows XP Professional
Version: 5.1.2600
Service Pack: 2.0
Location: C:\WINDOWS
PID: 55274-648-5295662-23893
Hot Fix: KB910437


Memory (RAM)
Capacity: 320 MB


Processor
Intel Pentium III processor
Version: x86 Family 6 Model 7 Stepping 2
Speed: 448 MHz





Local Disk
Total Capacity: 38.26 GB
Sum of Hard Disks: (C: D: )
Used: 9.76 GB

Free: 28.50 GB

 

My Computer Information - Hardware

Also found this under hardware?
Quiz.




100% (collecting Memory (RAM) information)

Refresh screen
Local Disk (partitioned) Maxtor 6E040L0

(C Capacity - 9.73 GB
Used: 6.24 GB
Free: 3.48 GB

(D Capacity - 28.54 GB
Used: 3.32 GB
Free: 25.21 GB





Display
Type: Plug and Play Monitor
Color: High Color (16 Bit)
Resolution: 1024 x 768
Screen Saver: Active


Modem
Manufacturer: Unknown
Model: 56K Voice Modem
Driver: Unknown


USB Controller
Manufacturer: Intel
Model: Intel(r) 82371AB/EB PCI to USB Universal Host Controller
Driver: usbuhci.sys
23 August 2001
Supported


CD-ROM Drive (E
Manufacturer: (Standard CD-ROM drives)
Model: MATSHITA DVD-ROM SR-8584A
Driver: cdrom.sys
23 August 2001
Supported

CD-ROM Drive (F
Manufacturer: (Standard CD-ROM drives)
Model: SONY CD-RW CRX140E
Driver: cdrom.sys
23 August 2001
Supported


Video Card
Model: Magnum/Xpert 128/Xpert 99 / Xpert 2000 (Microsoft Corporation)
Driver: ati2mtaa.sys
05 January 2006
Supported


Sound Card
Manufacturer: Creative Technology Ltd.
Model: Creative AudioPCI (ES1371,ES1373) (WDM)
Driver: es1371mp.sys
03 June 2002
Supported

Sound Card
Manufacturer: Microsoft
Model: Unimodem Half-Duplex Audio Device
Driver: modemcsa.sys
04 January 2006
Supported


Network Card
Model: WAN (PPP/SLIP) Interface
Driver: ndiswan.sys
23 August 2001
Supported


Floppy Drive (A
Installed


Memory (RAM)
Capacity: 320 MB



Printers
Default Printer

HP LaserJet 4
Driver: unidrv.dll
04 January 2006
Supported


EPSON Stylus Photo R300 Series
Driver: e_dmai16.dll
05 January 2006
Supported