[Putting backup CD in CD-ROM causes reboot]

Hi I put a cd with backup info on it and it reboots my computer this is happen 2 times not everytime and when the computer comes back to the desktop it has a error message and it takes me to this site http://oca.microsoft.com/en/response.aspx?SGD=cd922d91-4cbb-4aa1-b2cc-cc72c13a3cef&SID=165


windows xp home edition

 

Hello Bob,
What sort of "backup info "? What backup program has made the CD?

I have a feeling that it is a boot CD and has it's own Operating System. If so and you run it in Windows, Windows will crash because you cannot run two OSs at the same time.

Tell us more about how the CD was made.

Matt

 

Putting backup CD in CD-ROM causes reboot

the cd Im trying to read is one I backup a year ago drag and drop from my old computer I used Roxio to drag and drop my files.

thank you

 

Bob, I think you need this, because the new computer does not have a UDF reader installed.
http://www.roxio.com/en/support/ecdc/software_updatesv4_2.jhtml

Matt

 

Roxio

I downloaded and loaded but it said my drivers where up to date

 

Can you fire up the old machine to see if the CD is (still) recognised there?

 

cd

no can't fire up old computer till I get to Florida after Christmas thats where old computer is .

Thank you

 

cd

I put the cd in held down on the shift key and it still keep runing and rebooted my computer .

thank you all

 

Bob, suggestions are getting quite low

You could try the disk in another Win XP computer (or a Win 98 computer running EasyCD/DirectCD, although one running other burning software like Nero may read it). That will tell you if your new computer may be having a problem with reading the disk or if the disk itself may be unreadable.

Any scratches or crud on the reading side of the disk? If you want to clean the disk, use a diluted detergent and wipe from the center to the perimeter.

Matt

 

cd

I did all this thats ok thanks anyway I'll just file the 2 cd that won't let me read them .