Limited or No connectivity with Comcast cable

I just got my Internet hooked up with Comcast and they set up a cable modem, but everytime i log in to my PC its saying that i have limited or no connectivity. I do have Windows XP SP2 installed. I tried installing the latest updates but nothing has fixed the problem. any ideas would be much appreciated

 

You may receive a "Limited or no connectivity" message on a computer that is connected to the Internet by a DSL modem or a cable modem after you install Windows XP Service Pack 2

 

I got this from a tech at MS



1. Click Start, click Run, type "ncpa.cpl" (without the quotation marks) and press Enter.

2. Right-click the connection with an overlaid yellow symbol and click Properties.

3. Click on the "General" tab, highlight "Internet Protocol (TCP/IP) ", and click Properties.

4. Click on the "Alternative Configuration" tab, select the "User configured" radio box.

5. Type 192.168.0.2 in the "IP Address" field.

6. Type 255.255.255.0 in the "Subnet mask" field.

7. Click OK twice.

After following the advice, every thing worked just fine on my system

Sven

 

no dice

thanks for your help, but after speaking with comcast, they think its a problem with the signal strength in the building. I will keep you posted. Thanks for the quick response.