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blue screen error -technical information

Discussion in 'Windows XP' started by kenton, 2005/11/14.

  1. 2005/11/14
    kenton

    kenton Inactive Thread Starter

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    Windows XP home ed.

    I've caught an old error that occurs sometimes -blue screen error.

    Here is text I've written from screen:
    ---------------------
    A problem has been detected and windows has been shut down to prevent damage to your computer.

    Check to be sure you have adequate disk space. If a driver is identified in the stop message, disable the driver or check with manufacturer for driver updates. Try changing video adapters.

    Check with your hardware vendor for any BIOS memory options such as caching or shadowing.


    Technical information:

    * * * STOP 0 x 0000008E (0 x C0A703F8, 0 x F075B140, 0 x 000000)


    * * * klif.sys - Address F0A703F8 base at F0A66000, DateStamp 41063f1b

    Beginning dump of physical memory.
    Physical memory dump complete.
    Contact your system admin..
    --------------------------
    what is problem and how to to solve this?
     
    kenton,
    #1
  2. 2005/11/14
    PeteC

    PeteC SuperGeek Staff

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    klif.sys would appear to be associated with Kapersky Antivirus which I guess you are running?

    It is apparently required for Windows XP SP2 to shut down properly when used with Kaspersky Anti-virus Pro 5.0

    Maybe a reinstall of Kapersky would help - if you are not running Kapersky let us know.
     
    PeteC,
    #2


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  4. 2005/11/14
    kenton

    kenton Inactive Thread Starter

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    Yes, Kaspersky run on this PC. There are mentioned some driver, does it Kaspersky driver?
     
    kenton,
    #3
  5. 2005/11/14
    PeteC

    PeteC SuperGeek Staff

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    The first part of the blue screen is generic - you will see it whatever the error, it is the second part which is relevant
    The blue screen was caused by klif.sys.

    Might be an idea to check out the Kapersky website and any forums they may run.
     
    PeteC,
    #4
  6. 2005/11/14
    kenton

    kenton Inactive Thread Starter

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    Thank you. I will try reinstall Kaspersky.
     
    kenton,
    #5

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